Sitetracker

Cloud-based platform for repeatable infrastructure deployments

Salesforce Administrator 2 - Agentic AI

Implementation & Technical Account ManagementConfirmed live in the last 24 hours

Full-timeBengaluru, Karnataka, IndiaNo salary listedHybrid

About the Job

Requirements

Expertise in Flow Builder, AI system configuration, data security, and declarative troubleshooting.
Verifiable experience configuring AI systems and understanding sharing architecture, organization-wide defaults, and complex permission sets.
Strong oral and written communication skills to drive ticket momentum and explain technical limits to non-technical teams.
Ability to provide proactive ETA updates and set clear expectations with stakeholders.
Ability to context-switch and manage multiple tasks in a fast-paced environment.
Ability to balance feature projects with urgent, high-priority Kanban support tickets while delivering quality work on time.
Foundational Salesforce platform knowledge and a commitment to ongoing learning.
Salesforce Admin or Platform App Builder certification is preferred.

Responsibilities

Partner with Solution Engineers, Architects, and Developers to design, build, and maintain scalable solutions across Sitetracker and core Salesforce platforms.
Translate complex business requirements from international stakeholders into technical design specifications.
Design and maintain fault-tolerant Salesforce Flows and scalable security architectures.
Configure and tune Salesforce AI systems and perform complex data transformations.
Use foundational Apex literacy to troubleshoot issues independently using system debug logs.
Apply architectural judgment to determine when a solution requires modular declarative automation versus custom code, ensuring robust, prompt-driven, secure enterprise workflows.
Achieve 80% billable utilization within 90 days.
Read and trace existing custom Apex logic in client organizations to understand current-state architecture within 90 days.
Manage configuration tasks across multiple projects concurrently within 180 days.
Build and deploy modular sub-flow architectures independently within 180 days.
Train others to use and configure the Sitetracker product within 180 days.
Lead small- to medium-sized implementations end-to-end, from solution design and requirements gathering through training and go-live within 365 days.
Make implementation decisions autonomously while understanding their impact on existing code and automations within 365 days.

The Opportunity

As a Salesforce Administrator II, you operate at the intersection of enterprise architecture, automation, and customer delivery. You are not a traditional “click-only” administrator: you are a technical problem solver who understands system logic, designs enterprise-grade automations, and can bridge the gap between declarative configuration and custom code.

You will partner closely with Solution Engineers, Architects, and Developers to design, build, and maintain scalable solutions across Sitetracker and core Salesforce platforms, thriving in a hybrid Kanban environment that balances feature work with high-velocity support.

What You’ll Do

In this role, you will engage directly with international stakeholders to translate complex business requirements into technical design specifications, designing and maintaining fault-tolerant Salesforce Flows and scalable security architectures. Going beyond standard administration, you will actively configure and tune Salesforce AI systems, perform complex data transformations, and leverage your foundational Apex literacy to independently troubleshoot issues using system debug logs. Ultimately, you will apply a strong understanding of architectural boundaries to determine when solutions require modular, declarative automation versus custom code, ensuring robust, prompt-driven, and highly secure workflows across the enterprise.

The Skills You’ll Have

Technical Aptitude, Security & AI

Expertise in Flow Builder, AI system configuration, Data Security, and declarative troubleshooting. Verifiable experience configuring AI systems and understanding sharing architecture, OWDs, and complex permission sets.

Proactive Communication

Excellent oral and written skills to drive ticket momentum and explain technical limits to non-technical teams. Proven ability to provide unprompted ETA updates and set clear expectations, preventing stakeholder escalations.

Work Management

High ability to context-switch and manage multiple tasks in a fast-paced environment. Strong ability to balance ongoing feature projects with urgent, high-priority Kanban support tickets while consistently delivering quality work on time.

Ecosystem Knowledge & Certifications

Foundational Salesforce platform knowledge and ongoing learning. Practical experience heavily outweighs certifications, but Salesforce Admin or Platform App Builder is preferred.

Within 90 Days, You’ll

Achieve 80% billable utilization, ensuring efficiency and customer satisfaction.

Read and trace existing custom Apex logic in client orgs to understand current-state architecture.

Translate complex customer business requirements into detailed technical specifications.

Within 180 Days, You’ll

Manage configuration tasks across multiple projects concurrently.

Build and deploy modular sub-flow architectures independently.

Train others on how to use and configure the Sitetracker product.

Within 365 Days, You’ll

Lead small to medium-sized implementations end-to-end, from solution design and requirements gathering to training and go-live.

Make critical implementation decisions autonomously, fully understanding the impact on existing code and automations.

About the Company

Sitetracker

Cloud-based platform for repeatable infrastructure deployments

Sitetracker provides cloud-based software for managing large, repeatable infrastructure projects. Its platform handles planning, forecasting, scheduling, budgeting, and field coordination, including asset deployment and vendor management, all in one system built on Salesforce for security and scalability. It differentiates itself by serving high-volume deployment programs across construction, telecom, and energy, with end-to-end visibility that combines project management and asset deployment. The goal is to help organizations deploy and manage scalable infrastructure more efficiently, while keeping costs predictable through data-driven insights.

Company size: 201-500
Company stage: Series D
Total funding: $183M
Headquarters: Montclair, NJ
Founded: 2013

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Sitetracker

Salesforce Administrator 2 - Agentic AI

About the Job

Requirements

Responsibilities

The Opportunity

What You’ll Do

The Skills You’ll Have

Technical Aptitude, Security & AI

Proactive Communication

Work Management

Ecosystem Knowledge & Certifications

Within 90 Days, You’ll

Within 180 Days, You’ll

Within 365 Days, You’ll

About the Company

Sitetracker

Recently Posted Jobs