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Teleperformance

Outsourced customer experience management services

Manager Talent Acquisition

Generalist RecruitingConfirmed live in the last 24 hours
Full-timeMalad, Reserve Bank of India Staff Quarters, Raheja Twp, Malad East, Mumbai, Maharashtra, IndiaNo salary listedIn-person

About the Job

Requirements

  • Experienced specialist in a specialized discipline, with a thorough understanding of related disciplines.

Responsibilities

  • Promote the organization’s image as a desirable place to work.
  • Attract, recruit, screen, and interview candidates.
  • Recommend placement of internal and external candidates for entry-level and experienced positions.
  • Refer applicants for particular job openings, administer pre-employment tests, check references, conduct exit interviews for candidates declining offers, and provide feedback to unsuccessful candidates.
  • Assist with job advertising and posting.
  • Drive the development of new solutions for programs, complex projects, processes, or activities.
  • Ensure implementation of short- to medium-term activities within the business area or support sub-function in the context of the department strategy.
  • Ensure appropriate policies, processes, and standards are developed and implemented to support short- to medium-term tactical direction.
  • Lead a team of Specialists, sometimes with several hierarchical levels, with full employee lifecycle responsibility.

About the Company

Teleperformance

Outsourced customer experience management services

Teleperformance provides outsourced customer experience management for global brands, handling customer interactions across multiple channels such as phone, chat, email, and social media. Its offerings combine trained contact center agents, technology platforms, and analytics to manage and optimize customer journeys for clients. The company’s global scale, long industry experience, and history of strategic acquisitions help it deliver consistent service across many countries and industries while maintaining strict quality standards. Its goal is to help brands improve customer interactions, increase efficiency, and focus their own resources on core business activities.

Company size
10,001+
Company stage
IPO
Headquarters
Paris, France
Founded
1978

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