Cultural Communities Navigator - South Asian Community Engagement, Client Services

Job Description

The Alzheimer Society of Alberta and Northwest Territories strives to provide culturally inclusive services to diverse communities, ensuring that everyone has access to dementia education, resources, and support.

We are looking for Cultural Communities Navigator (CC Navigator) to support the South Asian Communities in Alberta by providing dementia awareness, outreach, and support services. Reporting to the Cultural Communities Coordinator, the CC Navigator, will focus on engaging and supporting individuals living with dementia and care partners from South Asian communities. This role involves outreach education and collaboration with community partners to enhance access to culturally relevant dementia services. Verbal and written fluency in Punjabi and Hindi languages is required for this role.

The CC Navigator must collect essential information, provide information and refer in appropriate circumstances in a way that fits the unique needs of the individual. This position is responsible for coordinating referral systems and client service, delivering support and education programs within the assigned area, and building strong community and health care professional relationships.

This is a full-time term position with the possibility of extension or permanency. The Cultural Communities Navigator may require travel throughout the province on an occasional basis. The primary responsibilities of this position include:

Community Engagement and Outreach:

•  Build relationships with South Asian community organizations, seniors’ groups, and healthcare providers to raise awareness of dementia
• Organize and facilitate information sessions, workshops, and support groups tailored to the South Asian community
•  Represent the Alzheimer Society at cultural and community event.

Support Services and Navigation

• Provide one-on-one support to families seeking dementia-related resources
• Assist individuals in navigating healthcare services, helping them access culturally relevant dementia care
• Collaborate with the team to develop and adapt dementia education material for South Asian communities.

Advocacy and Education

• Deliver brain health and dementia awareness sessions in both English and Punjabi/Hindi
• Advocate for culturally inclusive dementia care by collaborating with community partners.

Other Responsibilities

•  Researching appropriate community resources and supports to meet client needs
•  Promoting and delivering the Society’s programs and services utilizing various delivery methods
•  Supporting referral intake & ongoing follow up
•  Facilitating and participating in the delivery of standardized programs
•  Coordinating and facilitating support groups.
•  Maintaining accurate and objective client records
•  Assisting in raising public awareness about dementia and the way it affects families and individuals
•  Other duties or projects commensurate with the nature of the position.

Qualifications

• Post-Secondary education in Social Work, Health Services, Human Services or related field, or related experience in a health or social service agency, or education-related function
•  Strong verbal and written communication skills in English, and a secondary fluency in Punjabi and Hindi languages is required. Candidates who do not meet the bilingual requirement will not be considered.
•  Demonstration of cultural humility and sensitivity to diverse perspectives and backgrounds.
•  Understanding of cultural perspectives on dementia within South Asian communities is an asset
•  Professional designation in social work an asset
•  Experience in community engagement an asset, including public speaking
•  Familiarity with Alzheimer’s disease/dementia and caregiving issues
•  Familiar with services and resources needed by seniors and/or persons living with disabilities
•  Strong interpersonal skills
•  Ability to remain professional and respectful in difficult and sensitive situations
•  High level of proficiency in Microsoft Office Suite
•  Must be eligible to work in Canada for the term of employment
•  Recent and clear criminal record with vulnerable sector check
•  Valid driver`s license in good standing and access to a reliable vehicle.

Additional Information

Working conditions:

•  Hybrid work environment with routine use of a computer
•  Standard 35-hour workweek with occasional evenings and weekends
• Occasional travel throughout the province.

What we offer:

•  Fantastic Health and dental benefits package
•  Annual vacation starting at three weeks
•  Personal days
•  Flex time
• Festive season closure with an option for cultural day swaps
• Access to paid professional development opportunities
•  Professional membership association reimbursement
• Wellness Opportunities and Employee Family Assistance Program
•  Hybrid work environment and a commitment to flexibility.

Salary: $46,852.00 - $63,388.00 per annum