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Northwestern Mutual

Sells life insurance and financial advice

Life Underwriting Specialist

UnderwritingUpdated on Nov 11
Full-timeWisconsin, USA$60.9k - $91.3kRemote

About the Job

Requirements

  • A bachelor's degree is preferred, or a minimum of 4 years of equivalent combined education and experience aligned with the required skills.
  • Analytical skills to make independent decisions and apply sound judgment when applying rules.
  • Written and oral communication skills to handle confidential information with tact, diplomacy, and resourcefulness.
  • Proficiency with computer skills and various software packages.
  • Ability to work accurately while maintaining speed and flexibility in team and independent production environments.
  • Organization skills to establish priorities and meet deadlines.
  • Ability to manage multiple tasks and adapt to a changing work environment.
  • Ability to successfully complete and pass any required testing.

Responsibilities

  • Build relationships with Financial Advisors and internal partners while developing the skills to underwrite Life insurance policies and meet quality, service, and production goals.
  • Build effective relationships and communicate with field partners and customers.
  • Guide and assist the Northwestern Mutual Financial Network and Financial Representatives with case underwriting and risk appraisal.
  • Handle prescreen inquiries with guidance.
  • Analyze and appraise a broad range of insurance applications, approving, classifying, or declining applications for various ages and policy amounts with guidance.
  • Apply basic understanding of application review, underwriting standards, Northwestern Mutual product types, and product changes.
  • Maintain mortality and morbidity expectations while adapting to change.
  • Adopt new underwriting approaches through continuous learning.
  • Develop basic understanding of financial, medical, and lay underwriting assessments and reinsurance programs.
  • Underwrite applications while maintaining mortality and morbidity standards and making the best possible offer.
  • Manage cases and requirements actively and provide customized service with guidance.
  • Communicate and negotiate with Field Partners to explain modified or declined decisions and assist with policy placement.
  • Obtain necessary information through effective means, including internet searches, digital health data, direct contact with insured individuals, and communication with third-party advisors such as accountants and attorneys, with guidance.
  • Adhere to procedures and regulatory processes.
  • Meet quality, service, and production goals.
  • Resolve issues and escalations with guidance.
  • Discuss cases with peer reviewers, medical staff, and technical staff as needed.
  • Partner with Underwriting Support on case management.
  • Potentially represent underwriting in product-process improvement efforts in collaboration with functional partners.

Desired Qualifications

  • Learning agility and critical thinking, including learning from experience, applying feedback, connecting information from different sources, and using sound judgment when the answer is unclear.
  • Decision-making skills to assess available information, recognize risk, and make timely decisions without requiring every detail.
  • Adaptive communication skills to explain complex information clearly and tailor communication to the audience and situation.
  • Negotiation and objection-management skills to navigate difficult conversations, explain the reasoning behind decisions, and work toward practical outcomes.
  • Adaptability to change, including openness to new processes, systems, feedback, and ways of working while maintaining accuracy and productivity.

About the Company

Northwestern Mutual

Sells life insurance and financial advice

Northwestern Mutual sells life, disability income and long-term care insurance together with investment advice and wealth management to American families and business owners. It is owned by its policyholders rather than shareholders and has paid them dividends for more than 150 consecutive years. Its financial representatives build a full financial plan for each client and then sell the policies, brokerage accounts and managed portfolios that carry it out. The company earns money from insurance premiums, advisory fees and returns on a large bond and mortgage portfolio. It was founded in 1857 in Janesville, Wisconsin, and moved two years later to Milwaukee, where it is based.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Milwaukee, WI
Founded
1857

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