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Jefferies

Global investment banking and capital markets

Associate Site Reliability Engineer - Platform Engineering

Site Reliability EngineeringPosted on Nov 12
Full-timeMumbai, Maharashtra, IndiaNo salary listed

About the Job

Requirements

  • A bachelor's degree in Computer Science, Engineering, Information Technology, or a related discipline is required.
  • At least 3 years of experience in Site Reliability Engineering, Platform Reliability Engineering, DevOps, Production Support, or Application Support is required.
  • Strong programming and scripting experience in one or more of Python, Go, or Java is required.
  • A solid understanding of software engineering principles, data structures, algorithms, and system design is required.
  • Strong working knowledge of Linux/Unix and Windows Server environments is required.
  • Experience with modern monitoring and observability practices and tooling is required.
  • A strong understanding of observability and reliability concepts, including metrics, logs, traces, service-level indicators, service-level objectives, and alerting, is required.
  • A good understanding of event-driven architectures and enterprise messaging platforms such as Kafka and MQ is required.
  • Experience troubleshooting distributed production systems, including APIs, middleware components, and message flows, is required.
  • An understanding of incident management, problem management, root cause analysis, and operational support processes is required.
  • Familiarity with source control, CI/CD pipelines, Infrastructure as Code, and DevOps practices is required.
  • Strong verbal and written communication skills and the ability to engage technical and business stakeholders are required.
  • The candidate must be capable of working independently in a fast-paced environment.

Responsibilities

  • Monitor platform health proactively and drive improvements in reliability, performance, availability, and operational efficiency.
  • Perform incident triage and troubleshooting, communicate during incidents, and conduct post-incident reviews to minimize business impact and prevent recurrence.
  • Collaborate with engineering, infrastructure, and business stakeholders to design and implement scalable, resilient solutions.
  • Build and enhance deployment and observability capabilities, including dashboards, alerts, and service health monitoring using Grafana, Prometheus, and OpenTelemetry.
  • Analyze logs, metrics, and distributed traces to identify system bottlenecks and reliability issues proactively.
  • Support enterprise messaging and event-driven architectures, including Kafka-based platforms and integrations.
  • Apply capacity planning and availability management practices to improve platform resilience.
  • Develop automation to reduce operational toil and manual intervention and improve service efficiency.
  • Participate in production support, problem management, release management, and change management activities.

Desired Qualifications

  • Experience with Grafana, Prometheus, OpenTelemetry, and Loki is preferred.
  • Experience with Git, Ansible, and CI/CD frameworks is preferred.
  • Experience with Docker and Kubernetes is preferred.
  • Experience with Kafka, Redis, and MQ is preferred.
  • Experience with AWS is preferred.

About the Company

Jefferies

Global investment banking and capital markets

Jefferies is a global, full-service investment banking and capital markets firm that serves investors, companies, and governments with advisory, sales and trading, research, and wealth and asset management. It provides M&A and restructuring advice, helps raise capital, trades financial instruments, covers market research, and manages investments for individuals and institutions. It stands out by offering a wide range of services under one roof through a network of more than 40 offices worldwide, giving clients broad market access and execution power. Its goal is to help clients navigate financial markets, raise capital, and grow wealth by providing practical advice, research, and execution across different geographies and asset classes.

Company size
5,001-10,000
Company stage
IPO
Headquarters
New York City, New York
Founded
1854

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