Field Sales Executive
Rentokil
Field Sales Executive
Rentokil
Global pest control and hygiene services
Rentokil Initial · Bengaluru, India · Full-time · Posted 2026-10-12
Workplace: on_site
Department: Sales / Business Development
About Rentokil PCI
Rentokil PCI is India’s leading pest control service provider and a Rentokil Initial brand. Formed in 2017
through a joint venture between Pest Control India and Rentokil, it operates across 300 locations, aiming to set
new standards in customer service. The company focuses on industry-leading operations through best practices,
innovation, and digital technologies. In 2024, Rentokil PCI strengthened its market leadership by acquiring
HiCare, expanding its services and footprint further.
For more details: https://www.rentokil-pestcontrolindia.com
Job Responsibilities:
Business Development (Sales):
● Achieve sales targets as per the branch's approved business plan
● Execute sales promotion activities within the assigned territory
● Ensure all Sales KPIs are achieved on a month-on-month basis
● Identify and follow up with prospective customers; respond to enquiries within defined timelines
● Maximise the conversion of enquiries into confirmed orders
● Ensure contract renewals are in line with company expectations
● Track market developments and identify new business opportunities
● Prepare and regularly update the Monthly Performance Grid (MPG)
Customer Services:
●Ensure high-quality service delivery to all customers. Maintain strong liaison and communication with clients
● Prepare and submit customer reports promptly
● Address customer complaints and work with Operations and Back Office to resolve them effectively
● Conduct detailed site inspections and SRAs
● Generate quotations through the system as per company guidelines Share customer feedback with the Branch Manager and collect appreciation letters from RBU/CBU clients.
● Set realistic and accurate customer expectations regarding pest management services Capture correct and complete customer information (email, two contact numbers, address with landmarks)
● Promote visit-based sales as per iCABS frequency to enable structured annual service calendars
● Share cost sheets and material requirements with Operations; communicate customer expectations before service delivery
● Ensure new sales are visible in iCABS for planning and execution via Service Companion Punch new sales in SRA on time to allow sufficient lead time for planners; coordinate with Service Planners for scheduling
● Avoid making direct service scheduling commitments to customers without planner confirmation.
Administration & Accounts:
● Ensure timely invoice submission and obtain necessary acknowledgements
● Coordinate with the Back Office for accurate and timely invoicing
● Share costings and customer expectations with Operations in advance
● Ensure timely submission of collections and review daily billing status with the Back Office team.
Maintaining Systems and MIS:
● Ensure timely and accurate updates in all sales-related systems
● Prepare daily and monthly sales reports
● Maintain an updated and organised customer database
Key Result Areas:
● Business Development (Sales)
● Upselling
● Renewals (if assigned)
● Calls / Survey / Quotations/ PDSA as per the Regional plan
● Collection & DSO
● Customer Service
● On-Time Invoice Submission
Competencies (Skills essential to the role):
● Strong interpersonal and networking abilities
● Effective verbal and written communication skills
● Proficient in client negotiation
● Target-oriented with a proven ability to meet goals
Educational Qualification / Other Requirement:
● Any Graduate (Any discipline)
● Proficient in MS-Office/G-Suite
● Experience - Jr. SE - 0-1 years
● Minimum 0-1 years of direct sales experience in Facilities Management services
Minimum 0-1 years of experience in home products, home services, or residential cleaning services
(preferred)
Role Type / Key working relationships:
● Field Sales - Individual Contributor Role
● External team- Customers and Customer representative
● Internal team- ABM/BM, Operations & Sales Colleagues, Planners
What can you expect from RPCI?
➔Our values lie at the core of our mission and vision. We believe that it’s our people who make our
company what it is. We believe in:
● Service
● Relationships
● Teamwork
● Responsibility
DEI statement: At RPCI, we believe in commitment to build an inclusive, varied workplace welcoming to
people of all backgrounds.
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Rentokil Initial plc provides pest control and hygiene and well-being services to commercial and private customers around the world. It operates with the reach of a multinational company (about 68,500 staff across 89 countries) and the responsiveness of a local business, using trained technicians to deliver pest management and hygiene solutions that protect people and improve everyday life. The company differentiates itself by its global scale and local execution, as well as its status as a public, FTSE 100-listed firm with extensive experience in its fields. Its goal is to help people stay safe and healthy by preventing pests and improving hygiene in workplaces and homes.
Explore more opportunities at Rentokil