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Job&Talent

AI-driven digital staffing marketplace

Account Manager

HR Operations & Coordination +1Confirmed live in the last 24 hours
Full-timeSleaford, UK£35k /yr

About the Job

Requirements

  • At least one year of experience in a similar role.
  • A strong industrial recruitment background.
  • A proven ability to manage and develop a large team.
  • A good understanding of UK right-to-work legislation and worker rights.
  • Strong communication and interpersonal skills, both written and verbal.
  • Strong problem-solving skills and the ability to make sound decisions in a fast-paced setting.
  • The ability to manage multiple priorities and meet deadlines.
  • Knowledge of the local jobs market.
  • Attention to detail and the ability to complete reports accurately and on time.
  • Proficiency in information technology, including good knowledge of Google Sheets.

Responsibilities

  • Oversee daily site operations, managing a team of 11 coordinators and recruiters and a workforce of more than 350 production operatives.
  • Coordinate workforce scheduling to achieve full shift coverage and optimize labour costs.
  • Oversee recruitment activity, ensuring recruitment sessions are scheduled daily and supporting candidate registration.
  • Ensure all candidates are legally compliant and inducted to the client's requirements.
  • Lead recruitment campaigns to maintain a consistent flow of applicants, including through social media, job platforms, local business support, and government schemes.
  • Ensure site activity complies with internal policies and ALP guidelines.
  • Ensure payroll accuracy by cross-referencing data using the company's platform, completing payroll on time, and ensuring invoices are correct.
  • Support agency workers with general queries.
  • Liaise with clients and internal departments to meet service-level agreements and client expectations.
  • Promote adoption and use of the product platform among team members, workers, and clients.
  • Conduct staff performance reviews and provide coaching and support to help staff meet targets.
  • Supervise accurate processing of rotas, holiday bookings, sickness, and absence tracking.
  • Support the onboarding, development, and engagement of workers on site.
  • Act as the key contact for account-related operational matters.
  • Lead weekly meetings with site managers and recruiters to review operational performance, including absences and key performance indicators.
  • Maintain working relationships with client representatives and internal departments.
  • Provide regular updates and reports on key performance indicators and service performance to internal and external stakeholders.
  • Investigate and respond to service complaints, ensuring resolution and follow-up actions are completed.
  • Attend weekly client meetings to review performance, share insights, and gather service feedback.

About the Company

Job&Talent

AI-driven digital staffing marketplace

Jobandtalent provides a digital staffing marketplace that connects companies with pre-screened hourly and temporary workers across sectors like logistics and hospitality. The platform automates sourcing, screening, onboarding, and payroll, using AI to match job seekers with suitable roles for rapid, high-volume hiring. It integrates with applicant tracking systems and offers a mobile-first experience to enable flexible, reliable work arrangements. Its goal is to scale and streamline temporary staffing by offering a transparent, data-driven workforce solution for both employers and workers.

Company size
1,001-5,000
Company stage
Late Stage VC
Total funding
$1.9B
Headquarters
Madrid, Spain
Founded
2009

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