Revenue Operations Manager
About the job
- At least 5 years of experience in Revenue Operations, Sales Operations, or a related function, ideally in a high-growth B2B SaaS, marketplace, or startup environment.
- Deep, hands-on Salesforce experience building flows, automation, custom objects, and scalable CRM architecture, rather than only administering users.
- Strong understanding of forecasting, pipeline management, sales planning, and Revenue Operations best practices.
- Experience with Salesloft or a comparable sales engagement platform.
- Strong data skills, including SQL or equivalent experience independently manipulating and querying large datasets.
- Experience building or refining lead scoring and routing models.
- Comfort with emerging AI and automation tools in the RevOps space and interest in evaluating how they can improve existing workflows.
- Strong analytical and cross-functional skills, including the ability to translate data into recommendations and influence senior stakeholders.
- Comfort working with ambiguity, avoiding unnecessary process, and prioritizing shipping over perfecting.
- Own Revenue Operations across Sales, Customer Success, and Partnerships, building scalable processes that improve pipeline generation, sales productivity, forecasting, and retention.
- Own Salesforce end-to-end, including custom objects, flows, validation rules, page layouts, automation, and scalable architecture.
- Lead territory and quota planning, sales capacity modeling, and forecasting.
- Run and optimize sales cadences and the broader go-to-market technology stack, including integrations across Salesforce, Salesloft, Nooks, and other tools.
- Own lead and account data, including enrichment, deduplication, lead scoring, routing, account assignment, and cross-system data integrity.
- Build reporting and dashboards; analyze funnel conversion, pipeline health, sales productivity, and customer metrics; and translate findings into actionable recommendations for leadership.
- Evaluate and implement new go-to-market technology, including AI-native and agentic tools, to improve team efficiency and effectiveness.
- Partner with Revenue leadership on funnel definitions, compensation structure inputs, and other processes that support a scalable go-to-market organization.
- Salesforce Administrator certification.
- Experience in restaurant technology, hospitality, marketplaces, or loyalty and rewards.
- Experience building a Revenue Operations function from the ground up.
- Familiarity with business intelligence tools such as Tableau, Metabase, or similar platforms.
About the company
Seated helps urban diners earn rewards by dining at local restaurants. It is a restaurant reservation platform that partners with over 2,000 handpicked eateries in major U.S. cities such as New York, Boston, Dallas, and Atlanta. Users can make reservations or walk in, upload their receipts, and receive up to 30% back in rewards within 24 hours. These rewards can be redeemed for instant credit at brands like Amazon, Uber, and Starbucks. The platform generates revenue by earning commissions from restaurants for reservations made through the app and by using transaction data to verify eligible purchases and ensure reward accuracy. This data is also shared with participating merchants to validate transactions. Seated aims to combine a seamless dining experience with financial incentives while supporting local businesses.
Company Size
51-200
Company Stage
Late Stage VC
Total Funding
$61.1M
Headquarters
Town of Deerfield, New York
Founded
2017
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Simplify's Take
What believers are saying
- The 2026 card-linked workflow removes receipt friction and increases repeat usage.
- Seated's expanded city list signals active operator support and broader merchant inventory.
- Rewards at local restaurants fit inflation-conscious urban diners seeking immediate value in 2026.
What critics are saying
- Restaurant rewards are easy to copy; OpenTable, Resy, and card-linked offers can compress margins.
- Seated depends on restaurant commissions; weaker dining volumes immediately reduce take-rate economics.
- If major card networks or banks replicate its card-linking flow, Seated loses distribution leverage.
What makes Seated unique
- Seated verifies visits by linked card, not receipt uploads, simplifying rewards tracking.
- The app now spans Atlanta, Austin, Boston, Chicago, Dallas, DC, Denver, Los Angeles, Miami, Minneapolis, Nashville, New York City, Phoenix, San Francisco, and Seattle.
- Seated still offers up to 30% back and instant brand redemptions at Amazon, Uber, and Starbucks.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Health Savings Account/Flexible Spending Account
- 401(k) Company Match
- Stock Options
- Unlimited Paid Time Off
- Commuter Benefits
- Parental Leave
- Meal Benefits
- Wellness Program
- Gym Membership