Community Health System

Regional hospital network delivering medical care

Business Continuity Manager

Business OperationsConfirmed live in the last 24 hours

Full-timeFresno, CA, USAIn-person

About the Job

Requirements

A bachelor's degree in Business Administration, Emergency Management, Healthcare Administration Management, Engineering, or a related field is required.
Completion of FEMA ICS-100, ICS-200, and IS-700 courses is required.
At least five years of experience in Business Continuity, Emergency Management, operational resilience, disaster recovery, IT disaster recovery, organizational preparedness, risk management, process improvement, healthcare operations, or a related field is required.
One of the following certifications is required within the first six months of hire or transfer: Certified Business Continuity Professional (CBCP), Associate Business Continuity Professional (ABCP), Certified Healthcare Provider Continuity Professional (CHPCP), or Associate Healthcare Provider Continuity Professional (AHPCP).
Reliable transportation is required.

Responsibilities

Provide leadership for the organization's business continuity program by establishing the framework and priorities needed to maintain essential operations during significant disruptions.
Evaluate organization-wide continuity risks, establish program standards, and implement strategies to strengthen recovery capabilities, address operational vulnerabilities, and support continued delivery of critical services.
Partner with executive leadership and cross-functional stakeholders to integrate business continuity into organizational planning, establish program expectations, and prioritize preparedness and recovery initiatives.
Conduct business impact analyses.
Develop and maintain continuity plans.
Meet with department leaders to identify business risks and operational dependencies.
Partner with external vendors and service providers to understand their continuity strategies.
Evaluate potential disruptions involving supplies, utilities, information technology systems, cyber events, staffing, and other operational risks.
Track project milestones and drive program deliverables throughout the year.
Travel significantly between Community facilities and local vendor locations.

Desired Qualifications

A master's degree in Business Administration, Emergency Management, Healthcare Administration or Management, or a related field is preferred.
Ten or more years of relevant experience is preferred.
Prior supervisory or management experience is preferred.

Overview

Opportunities for you!

Consecutively recognized as a top employer by Forbes, and in 2025 by Newsweek

We’re excited to offer a progressive sign-on incentive and comprehensive relocation package

Eligible for annual incentive program

Community University leadership training courses

Tuition reimbursement, education programs and scholarships

Vacation time starts building on Day 1, and builds with your seniority

Free money toward retirement with a 403(b) and matching contributions

Great food options with on-demand ordering

Free parking and electric charging

Commitment to diversity and inclusion is a cornerstone of our culture at Community. All are welcome as valued members of our community.

We know that our ability to provide the highest level of care is through taking care of our incredible teams. Learn more on our Benefits page.

Responsibilities

The Business Continuity Manager provides leadership for the organization's business continuity program, establishing the framework and priorities needed to maintain essential operations during significant disruptions. This role evaluates organization-wide continuity risks, establishes program standards, and implements strategies to strengthen recovery capabilities, address operational vulnerabilities, and support the continued delivery of critical services.

This is an individual contributor role responsible for partnering with executive leadership and cross-functional stakeholders to integrate business continuity into organizational planning, establish program expectations, and prioritize initiatives that enhance preparedness and recovery capabilities. Through program governance, risk-informed decision-making, and ongoing evaluation of program effectiveness, the Business Continuity Manager strengthens organizational resilience, improves operational readiness, and supports the continuity of essential services.

Success strong interpersonal and communication abilities such as:

Be highly collaborative and able to build relationships across departments.
Effectively facilitate discussions and guide operational leaders through challenges they may not directly own.
Have experience conducting risk assessments, business impact analyses, dependency mapping, and continuity planning.
Possess strong written communication skills and be able to develop clear business continuity documentation and plans.
Demonstrate the ability to understand unfamiliar operational environments and identify risks and dependencies.
Be comfortable working independently while partnering with leaders throughout the organization.

Day-to-Day Responsibilities

The role follows a structured annual plan with monthly and weekly deliverables. Responsibilities may include:

Conducting business impact analyses.
Developing and maintaining continuity plans.
Meeting with department leaders to identify business risks and operational dependencies.
Partnering with external vendors and service providers to understand their continuity strategies.
Evaluating potential disruptions involving supplies, utilities, IT systems, cyber events, staffing, and other operational risks.
Tracking project milestones and driving program deliverables throughout the year.

Schedule/Location:

Primarily works onsite during standard business hours, Monday through Friday.
Significant travel between Community facilities and local vendor locations is expected.
Reliable transportation is required.
Mileage reimbursement is available for business-related travel.

Qualifications

Education

Bachelor’s Degree in Business Administration, Emergency Management, Healthcare Administration Management, Engineering, or related field required
Completion of FEMA ICS-100, ICS-200, and IS-700 courses required
Master’s degree in Business Administration, Emergency Management, Healthcare Administration or Management, or related field preferred

Experience

Five (5) years of experience in Business Continuity, Emergency Management, operational resilience, disaster recovery, IT disaster recovery, organizational preparedness, risk management, process improvement, healthcare operations, or a related field required
Ten (10) years or more of relevant experience preferred
Prior supervisory or management experience preferred

Licenses and Certifications

One of the following is required within the first 6 months of hire or transfer into the position:

Certified Business Continuity Professional (CBCP)
Associate Business Continuity Professional (ABCP)
Certified Healthcare Provider Continuity Professional (CHPCP)
Associate Healthcare Provider Continuity Profession (AHPCP)

Disclaimers

• Pay ranges listed are an estimate and subject to change.
• If any bonuses are noted, they are only applicable to external hires meeting criteria.

About the Company

Community Health System

Regional hospital network delivering medical care

Community Health System operates a regional health network across Central California, running hospitals and care facilities such as Community Regional Medical Center, Clovis Community Medical Center, and Fresno Heart Surgical Hospital. It provides inpatient and outpatient services across specialties including cancer care, neuroscience, orthopedics, obstetrics, pediatrics, cardiology, imaging, and mental health, supported by tools like MyChart for patient access and pre-registration. It differentiates itself by running regional centers of excellence and integrated campuses—such as a cancer center, trauma center, NICU, and specialized heart and brain services—across the San Joaquin Valley. Its goal is to extend advanced medical care, improve patient outcomes, and ensure comprehensive, accessible health services for the Central Valley community.

Company size: 1,001-5,000
Company stage: Grant
Total funding: $10.7M
Headquarters: Clovis, CA
Founded: 1897

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