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Akima

Federal contractor delivering facilities, IT, logistics

Electronic Surveillance System Analyst

IT Service Desk & End User SupportConfirmed live in the last 24 hours
Full-timeFredericksburg, VA, USA$100k - $110kIn-person

About the Job

Requirements

  • An active Top Secret security clearance is required.
  • A bachelor's degree or equivalent specialized experience is required.
  • At least 5 years of direct related experience in help desk and network support is required.
  • At least 3 years of experience in information technology help desk operations, including familiarity with troubleshooting, operating, and maintaining IT systems, is required.
  • Experience with criminal investigations using cyber or electronic surveillance techniques to apprehend criminals is required; examples include serving as an affiant in a Title 3 or pen-register/trap-and-trace court order, or serving on a computer crime or computer forensic investigation team.
  • Experience with federal, state, and local criminal law and criminal proceedings is required, including executing search warrants and court orders, particularly against communications service providers.
  • Experience analyzing returns from communications service providers, such as call detail records, RTT, PCMD, and mobile forensic reports, is required.
  • Proficiency with Microsoft Office products, especially Excel functions such as importing data, formatting cells, using formulas, and creating pivot tables, is required.
  • Understanding of computer operating systems, networks, and hardware is required, including experience deploying, operating, maintaining, and troubleshooting computer networks such as desktops, Wi-Fi access points, routers, switches, and VPN appliances.
  • Experience troubleshooting common desktop PC and mobile operating systems is required.
  • Experience with communications technology research, analysis, and documentation is required.
  • Technical analysis experience in one or more of the following areas is required: Internet and networking technologies, electronic surveillance systems, or telecommunications.
  • Intelligence, analytical, or investigative experience specific to social media research involving criminal investigations is required.
  • Experience with lawfully authorized electronic communications intercepts is required.
  • Experience with open-source social media, computer, and Internet criminal investigations is required.
  • Experience conducting technical research, communications analysis, and reporting is required.
  • The position's clearance requirements are established by the government contract.

Responsibilities

  • Provide technical support to the National Domestic Communications Assistance Center (NDCAC).
  • Analyze and solve computer problems and ensure technology meets program needs.
  • Implement system studies.
  • Plan and design new computer systems or determine ways to apply existing system resources.
  • Develop workflow charts and diagrams specifying operations to be performed by equipment and computer programs.
  • Work under minimal supervision, handle complex issues and problems, and refer only the most complex issues to higher-level staff.
  • Apply advanced diagnostic techniques to identify problems, investigate causes, and recommend solutions.

Desired Qualifications

  • Possession of one or more IT industry certifications such as Network+, A+, Security+, CCNA, NATIA Certified Technical Investigator (CTI), or a similar certification is preferred.
  • Experience as a technically trained detective, officer, or analyst responsible for conducting investigations involving the deployment, operation, maintenance, and troubleshooting of electronic surveillance equipment used for communications intercepts or analysis is preferred.

About the Company

Akima

Federal contractor delivering facilities, IT, logistics

Akima provides contracted, integrated services to the U.S. federal government across facilities, IT, logistics, protective services, systems engineering, mission support, FF&E, and construction. It delivers these offerings through multi-domain services that support government missions. As an Alaska Native-owned subsidiary of NANA, Akima combines mission outcomes for customers with long-term value creation for its parent and Iñupiat community. Its goal is to help customer missions succeed while sustaining value for NANA and its shareholders.

Company size
1,001-5,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Colorado Springs, CO
Founded
1995

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