Inside Sales Engineer

Position Summary

If you are an Instrumentation Application Engineer professional looking for an opportunity to grow your career, Emerson has an exciting opportunity for you. In this role, you will support customers by developing technical solutions, providing application expertise, and collaborating across multiple functions to deliver competitive proposals and exceptional customer experiences. You will play a key role in driving business growth through innovation, collaboration, and a commitment to operational excellence while helping customers achieve their objectives.

In This Role, Your Responsibilities Will Be:

• Develop technical solutions and provide application support that address customer requirements and deliver value.
• Collaborate with Inside Sales, Operations, Field Sales, and Field Service teams to prepare competitive quotations, including multidivisional project opportunities.
• Apply pricing guidelines and commercial policies to support sustainable business results and maintain accurate order records.
• Prepare technical and commercial documentation for proposals and bids, ensuring accuracy, completeness, and compliance.
• Support customer inquiries through telephone and digital channels, providing timely follow-up and solution-oriented service.
• Review available inventory and recommend suitable in-stock alternatives to help improve delivery responsiveness.
• Maintain accurate customer and opportunity information within CRM systems in accordance with proposal and sales processes.
• Participate in continuous improvement initiatives that enhance efficiency, customer experience, and commercial effectiveness.
• Build and maintain knowledge of products, technologies, applications, and industry trends.
• Demonstrate commitment to Emerson’s values, ethical standards, and compliance requirements.
• Follow applicable health, safety, environmental, and operational procedures and controls.
• Complete all required compliance, trade compliance, regulatory, and corporate training programs.
• Support environmental stewardship initiatives by applying life-cycle considerations related to Emerson products and services.

Who You Are:

You build effective partnerships and collaborate across teams to achieve shared goals. You proactively seek opportunities to learn, apply new knowledge, and adapt to changing business and customer needs. You analyze information thoughtfully, identify practical solutions to complex challenges, and make sound decisions that balance technical and commercial considerations. You demonstrate accountability by delivering on commitments, maintaining a high standard of integrity, and focusing on results that create value for customers and the organization.

For This Role, You Will Need:

• Experience supporting instrumentation solutions, applications, proposals, or related technical sales activities.
• Bachelor's degree in Engineering or equivalent technical education and experience.
• Ability to manage multiple priorities while maintaining accuracy and attention to detail.
• Strong communication, customer service, problem-solving, and collaboration skills.
• Ability to communicate effectively in English in both technical and commercial discussions.
• Working knowledge of quality management principles and continuous improvement practices.
• Basic understanding of occupational health and safety and environmental management systems.
• Knowledge of environmental aspects and impacts throughout the product life cycle, including product use and end-of-life considerations.
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Preferred Qualifications That Set You Apart:

• Experience preparing technical quotations, proposals, or bid documentation for instrumentation or automation solutions.
• Knowledge of process instrumentation.
• Desirable experience using CRM platforms and commercial sales tools.
• Familiarity with ISO 9001, ISO 45001, and ISO 14001 management system requirements.