General information
City: Glendale
State: Arizona
Hospital Name: Animal Medical Center of Deer Valley
Job Type: Support Staff
Description & Requirements
About the Role
We are seeking a friendly, organized, and compassionate Veterinary Assistant/Receptionist to join our team. This position combines front desk responsibilities with hands-on support for veterinarians and veterinary technicians to ensure exceptional care for our patients and excellent service for their owners.
Key Responsibilities
Reception Duties
- Greet clients and patients in a professional and welcoming manner
- Answer and direct phone calls
- Schedule appointments and manage the clinic calendar
- Process payments and maintain accurate client records
- Respond to client inquiries and provide general information
- Handle administrative tasks, filing, and correspondence
Veterinary Assistant Duties
- Assist veterinarians and technicians during examinations and treatments
- Restrain and comfort animals safely and compassionately
- Prepare examination rooms and maintain cleanliness
- Monitor hospitalized patients as directed
- Administer medications and treatments under supervision, as permitted by law
- Clean, sanitize, and stock medical equipment and supplies
- Assist with laboratory testing, radiographs, and surgical preparation
Qualifications
- Previous experience in a veterinary clinic, animal hospital, medical office, or customer service environment preferred
- Excellent communication and interpersonal skills
- Ability to multitask in a fast-paced environment
- Compassion for animals and their owners
- Strong organizational and computer skills
- Ability to lift and handle animals of various sizes
- Knowledge of veterinary software is a plus