Senior Services Director

Overview

Longenecker & Associates (L&A), a Geosyntec Company, is a trusted partner enabling critical missions across the U.S. Department of Energy (DOE) complex for more than 35 years. We contribute to DOE’s nuclear security and environmental remediation enterprise by providing the highest-caliber staff and experts. We are seeking a motivated Senior Services Director in Oak Ridge, TN, Aiken, SC, Albuquerque, NM, Los Alamos, NM or any of our other U.S based offices. The opportunity to work a hybrid or fully remote schedule may be available at the discretion of the Company. This individual will contribute to our mission supporting our work at various clients and contracts as needed.

Geosyntec is an innovative, international engineering and consulting firm serving private and public-sector clients to address new ventures and complex problems involving our environment, natural resources, and civil infrastructure. Our engineers, scientists, technical and project employees serve our clients from offices across the world. Ranked by ENR as one of the top environmental engineering design firms, Geosyntec is internationally known for its technical leadership, broad experience, and exceptional client service.

We invest in our people.  Each employee is unique, and your career at Geosyntec will be too.  We offer competitive pay and benefits, and well-being programs to support you and your family.

To Learn More Visit: http://www.geosyntec.com/careers/.

Essential Duties and Responsibilities

The SSD must be engaged and lead by example. As a member of the OLT, the SSD will be expected to jointly identify and deliver on tactics to meet or exceed regional strategic goals and the Operation’s Action Plan goals related to a) budget and growth targets, b) health and safety, c) project delivery, quality and client satisfaction d) risk management, and e) retention, recruiting and employee development. The duties and responsibilities of the position include, but are not limited to, the following:

• Leverage the firm’s expertise to build and expand practice, market, and geographic capabilities in line with the Operation’s Action Plan.
• Diversify client base and develop new business opportunities.
• Engage with the Regional Senior Vice President of Business Development (RBD); the Market, Practice and Client Development (MPCD) group; other SSDs within the Operation; Teams within the service line; and others to develop new clients.
• Engage with regional marketing resources on Statement of Qualifications and proposals and be responsible for key go/no-go decisions.
• Encourage innovation and thought leadership to meet evolving client needs.
• Support teams in the capture of business.
• Partner with the Regional Leadership Team (RLT), the OLT, Team Leaders, and seniors within the service line to develop and implement action plans, including an annual budget, that align with the Operation’s goals and regional and company strategy.
• Establish and communicate clear objectives and expectations for the service line to meet the established goals for the Operation and service line.
• Ensure combined individual contribution profiles within the service line will meet the established targets outlined in the Operation’s Action Plan and annual budget.
• Collaborate with other senior leaders to ensure employees are effectively assigned to project teams to appropriately meet client and stakeholder expectations, ensure efficiency of project delivery, meet project performance metrics, maximize utilization and employee career development opportunities. Support Team Leaders in the service of clients and effective use of employee resources.
• Actively support and participate in the company Health, Safety and Environment (HSE); quality; risk management; and project management and delivery programs by ensuring adherence within the service line.
• Monitor performance of projects within the service line. Implement corrective actions when needed. Approve non-standard rate schedules and ensure annual rate schedule increases to prevent erosion of billing rate multipliers. Assist Project Managers with rate negotiations. Seek feedback from key clients. Participate in BD efforts for key clients within the service line and Operation.
• Achieve established targets and key performance indicators within the service line to achieve goals in Operations Action Plan.
• Promote company culture of technical excellence and innovation, high quality deliverables, outstanding client service, and exceptional teamwork.
• Facilitate the development and implementation of new best practices to enhance the delivery of projects, with the intent of improving quality, efficiency, and technical innovation.
• Promote interoperation collaboration, always seeking to bring the best people to projects in service to the clients’ needs.
• Proactively identify and work to mitigate risks prior to their having a substantive impact.
• Mentor, guide, and motivate subordinate managers so that they understand and commit to expectations, including project requirements, quality requirements, client expectations, budget constraints, schedule requirements and professional development.
• Monitor performance of individuals within the service line, in concert with Team Leaders.
• Personify leadership by example, embracing and promoting the company’s mission, vision and values. Consistently display GeoCompetencies.
• Develop and maintain technology leadership and marketplace visibility in personal market/practice area. When completing work related to own practice, align with expectations of the Senior Principal position specifically around HSE, project delivery and financial hygiene, quality and risk management practices, health and safety adherence, and project team management.
• Maintain personal practice to be defined in concert with the Operations VP and established annually in the Contribution Profile. This is generally anticipated to include 50% to 60% of overall time.

Education and Licensure

• Bachelor’s degree in relevant discipline. (required)

Skills, Experience and Qualifications

• At least 10 years (15+ preferred) of progressive professional experience in discipline, or equivalent combination of education and experience. (required) 
• Ability to lead and direct geographically dispersed team. (required)
• Deep understanding of DOE sites and programs, including technical policies, procedures and requirements. (required)
• Expertise in NNSA programs and projects, with recognized relationships with the Federal and industry players. (required)
• Technical expertise in management of complex projects, programs and organizations. (required)
• Technical expertise in nuclear facilities and operations and associated programs, such as quality, safety and health, environmental compliance, conduct of operations. (required)
• Passion and talent for client development, business development and opportunity pursuits. (required)
• Demonstrated strong business acumen, including financial planning and cost/benefit analysis. (required)
• Strong organizational leadership experience - demonstrated ability to hold employees accountable to meet targets, desired results. (required)
• Due to federal contract security requirements, candidates must be able to successfully pass a federal background investigation to secure and maintain DOE Q security clearance if required.
• Due to federal contract security requirements, this position requires U.S. Citizenship.
• Health & Safety training, medical monitoring, and client-driven drug and background testing.
• Please note that marijuana remains a Schedule III controlled substance under Federal Law. Federal contractors must follow Federal drug-free workplace rules, which prohibit marijuana use, even if medical or recreational use is permitted under State Law. 

Preferred Qualifications and Location Details

• PMP Certification
• Active Q Clearance
• 10-15+ years of experience in DOE/NNSA and/or nuclear environments.

As an L&A employee, you will be eligible for a competitive salary as well as a comprehensive benefits package including healthcare (medical and dental), 401K plan, and paid time off. We believe in investing in our employees beyond compensation and as an L&A employee, you will have access to in-house training, career pathing, mentoring, award programs, tuition reimbursement and much more.

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