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Max Mara Fashion Group

Designs, manufactures, and retails luxury fashion

Cashier - Max Mara Flagship Store

Full-Time
No salary listed
Entry
Milan, Metropolitan City of Milan, Italy
In Person

About the job

Requirements
  • Previous experience in a cashier role.
  • Precision, rigor, and organizational ability.
  • Dynamism and strong interpersonal skills.
  • Familiarity with computer and digital tools.
  • Ability to listen and pay attention to customer needs to ensure an excellent customer experience.
  • Flexibility, versatility, and team spirit.
  • Fluent English.
  • Ability to interact empathetically with customers of different nationalities.
Responsibilities
  • Open and close the cash register, process payments, and handle tax-free procedures.
  • Welcome and assist customers in the boutique and by telephone regarding payment methods and tax-free procedures.
  • Collect and accurately enter customer data into the management system in compliance with the General Data Protection Regulation.
  • Manage complaints and invoice requests.
  • Administer cash-register operations, including bank deposits, communication with headquarters, and monitoring sales of specific products.
  • Handle customer-service calls related to couriers, transfers, and similar matters.

About the company

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Max Mara Fashion Group

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Max Mara Fashion Group designs, manufactures, and sells luxury ready-to-wear clothing through its in-house brands, including Max Mara, Sportmax, Marella, and Marina Rinaldi. Its vertically integrated model controls design, production, and distribution to ensure craftsmanship across collections, with products sold via physical stores and e-commerce worldwide. The breadth of its brand portfolio and a longstanding Italian heritage differentiate it from peers by offering diverse yet consistently elegant options with strong customer service. Its goal is to maintain and grow its luxury reputation by balancing traditional craftsmanship with customer-focused retail across many countries.

Company Size

1,001-5,000

Company Stage

N/A

Total Funding

N/A

Headquarters

Reggio nell'Emilia, Italy

Founded

1951

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Simplify's Take

What believers are saying

  • Max Mara Le Parfum launched August 2026 across 50-plus markets, widening revenue streams.
  • 2026 Milan flagship reopening and Taormina expansion signal continued store investment.
  • Max&Co.'s September 2026 campaign and FW26 collections show active brand refresh momentum.

What critics are saying

  • San Maurizio workers' 2025 strike and 2026 negotiations expose unresolved labor tensions.
  • Piecework-pay allegations threaten brand trust, especially if inspectors confirm contract violations.
  • Dependence on fashion's timeless-core positioning risks stagnation if younger buyers skip Max Mara.

What makes Max Mara Fashion Group unique

  • 1951 heritage and Italian craftsmanship still anchor Max Mara's luxury positioning.
  • Piazza del Liberty flagship and Eva Jospin's Microclima reinforce architectural retail theatre.
  • Shiseido's 2024 long-term license extends Max Mara into global fragrance distribution.

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Company News

Inside Retail
Jul 8th, 2024
Shiseido enters long-term fragrance partnership with Max Mara

Shiseido enters long-term fragrance partnership with Max Mara.

Magnus Media & Events Ltd
Jul 4th, 2024
Shiseido enters long-term fragrance agreement with Max Mara

Shiseido enters long-term fragrance agreement with Max Mara.