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Wells Fargo

Diversified financial services: banking, lending, investments

Business Banker

Retail & Commercial BankingConfirmed live in the last 24 hours
Full-timeAshburn, VA, USA

About the Job

Requirements

  • At least 2 years of financial services, sales, or customer service experience, or equivalent experience demonstrated through work, training, military experience, or education.
  • The position requires Loan Originator registration at the time of employment and compliance with Consumer Financial Protection Bureau qualification requirements and related company policies.
  • Meet applicable financial responsibility, character, general financial fitness, and criminal background standards; ongoing regulatory requirements may include additional screening.

Responsibilities

  • Manage and grow a portfolio of low- to moderately-complex business clients, typically with $500,000 to $2 million in annual sales, owning the client journey from onboarding through relationship development and new-client acquisition.
  • Understand and offer available financial solutions and digital services, using available tools and product expertise to provide tailored recommendations.
  • Analyze clients’ operations, goals, and financial needs and provide recommendations aligned with their objectives while complying with policies and procedures.
  • Advise clients on business accounts, credit, treasury services, and digital tools.
  • Prospect and network with external and internal partners to build relationships, generate referrals, and grow the small-business customer base; collaborate across banking channels to support business owners and develop the broader relationship.
  • Partner with Relationship Managers and Lending Officers on complex structures and align work with underwriting policies and risk guidelines.
  • Assess customer needs and refer customers interested in dwelling-secured products to a SAFE team member; do not take an application or offer or negotiate transaction terms.
  • Meet applicable risk-program, policy, compliance, escalation, and risk-decision responsibilities.

Desired Qualifications

  • At least 2 years of in-branch business banking experience.
  • At least 1 year of experience managing a dedicated book of small-business customers across an assigned territory.
  • Proactively source, acquire, build, and maintain relationships with customers and colleagues.
  • Use business acumen to provide financial-services consultation to business customers.
  • Knowledge of bank lending programs, credit policies, and specialty products.
  • Meet team objectives while maintaining individual performance.
  • Manage expectations and conduct follow-ups with customers and company partners.
  • Handle complex customer-service transactions across multiple systems.
  • Knowledge of retail compliance controls, risk management, and loss prevention.
  • Educate customers about technology and communicate the value of mobile banking options.
  • Interact with integrity and professionalism with customers and employees.
  • Experience mentoring and peer-coaching others.

About the Company

Wells Fargo

Diversified financial services: banking, lending, investments

Wells Fargo offers a broad set of financial services, including banking, mortgages, investing, credit cards, and wealth and business banking, to individuals, small businesses, and large corporations. Its products combine everyday banking with lending, investment products, and advisory services, accessible through branches, ATMs, and online or mobile platforms. The company earns mainly from interest on loans, banking fees, and commissions on investment products, supported by a large network and secure technology. Its goal is to help customers manage, preserve, and grow their money through trusted, accessible, and comprehensive financial solutions.

Company size
10,001+
Company stage
IPO
Headquarters
San Francisco, CA
Founded
1851

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