Full-Time

Sales Operations Specialist

Posted on 1/31/2025

GuidePoint Security

GuidePoint Security

501-1,000 employees

Provides cybersecurity guidance and integration services

Mid, Senior

Remote in USA

U.S. based only; some travel may be required for certain positions, working on-site may be required for Federal positions.

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Customer Service
Data Analysis
Requirements
  • High School Diploma or GED required
  • Associate Degree or equivalent from two year college or technical school preferred
  • Experience requested is 5+ years in a customer service/sales support type role. A background in the IT industry is preferred.
  • Must be self-motivated
  • Must have outstanding attention to detail and commitment to follow-through
  • Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
  • Strong ability to multitask
  • Solid Math skills with the ability to calculate margins/discounts, and percentages required
  • Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
  • Intermediate level experience with Microsoft Office and Internet Navigation
  • Ability to work flexible work schedule required
Responsibilities
  • Use SalesForce.com to generate quotes, track opportunities and process orders
  • Promptly respond to internal and external inquiries
  • Suggest creative pricing and payment solutions balancing customer need and pricing policies
  • Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
  • Develop and retain knowledge of InfoSec Products and Industry, Vendor Resources and GuidePoint Security Service offerings
  • Develop and maintain relationship with GuidePoint key Vendors and Customers
  • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
  • Leverage resources and relationships to bring Value to Customers
  • Serve as a liaison between GuidePoint outside Account Executives, Purchasing, Accounting and Contracts Departments to process and track requests and opportunities
  • Work with the team to analyze information and make decisions that benefit GuidePoint Security
  • Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
  • Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
  • Other related duties to support the region as required and assigned
Desired Qualifications
  • Technical sales/support and outbound calling experience preferred
  • An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must

GuidePoint Security specializes in providing expert guidance for navigating the cyber landscape, offering services that include insights into the evolving threat landscape and aligning product decisions with resource capacity. They also assist with product comparisons and integration to optimize cybersecurity resources, focusing on technologies such as threat intelligence, security assessments, and cybersecurity product integration.

Company Size

501-1,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

N/A

Headquarters

Reston, Virginia

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • GuidePoint Security's partnership with Onspring streamlines governance, risk, and compliance processes.
  • The federal cybersecurity market expansion boosts GuidePoint Security's growth opportunities.
  • Recognition of women leaders at GuidePoint Security highlights diverse leadership driving innovation.

What critics are saying

  • Emerging cybersecurity firms offering similar services at lower costs threaten market share.
  • Rapid evolution of cyber threats may outpace GuidePoint Security's current capabilities.
  • Over-reliance on partnerships could expose GuidePoint Security to operational risks.

What makes GuidePoint Security unique

  • GuidePoint Security is a leader in innovative cybersecurity solutions and expertise.
  • The company is recognized as a Trusted Cloud Provider by the Cloud Security Alliance.
  • GuidePoint Security's Phishing as a Service enhances cybersecurity training and awareness.

Help us improve and share your feedback! Did you find this helpful?

Benefits

Health Insurance

Dental Insurance

Paid Holidays

Unlimited Paid Time Off

Remote Work Options

Phone/Internet Stipend

401(k) Retirement Plan

Pet Insurance

Company News

Fair Institute
Mar 4th, 2025
GuidePoint Security Joins the FAIR Institute as an Advisory Partner to Advance Cyber Risk Management Best Practices

As an Advisory Partner, GuidePoint Security will collaborate with the FAIR Institute to promote best practices in cyber risk management based on the industry-leading FAIR model for risk quantification, provide strategic insights through participation in industry research boards, and engage with members through training, sponsorships, and events.

Homeland Security Today
Feb 26th, 2025
Matt Keller Named Senior Vice President of Federal Services at GuidePoint Security

GuidePoint Security has promoted Matt Keller to Senior Vice President of Federal Services, a move he recently announced on his LinkedIn.

Onspring
Oct 24th, 2024
Onspring Now Offered Through GuidePoint Security

Overland Park, Kansas, October 24, 2024 - Onspring, a leading no-code SaaS GRC automation software, announced today a strategic reseller partnership with GuidePoint Security, a leading cybersecurity services and solutions provider that empowers organizations to make smarter decisions and minimize risk.

Astrix Security
Sep 9th, 2024
Astrix Partners with GuidePoint Security

Astrix partners with GuidePoint Security.

Security Boulevard
Aug 29th, 2024
Navigating Cloud Security: Q&A on the Importance of Collaboration and Innovation

As organizations seek trusted partners to navigate these challenges and ensure robust protection in the cloud environment, we're excited to share that GuidePoint Security has been recognized as a Trusted Cloud Provider by the Cloud Security Alliance (CSA).

INACTIVE