Full-Time

Sales Operations Specialist

Confirmed live in the last 24 hours

GuidePoint Security

GuidePoint Security

501-1,000 employees

Provides cybersecurity guidance and integration services

Consulting
Cybersecurity

Mid, Senior

Remote in USA

U.S. based only; some travel may be required for certain positions, working on-site may be required for Federal positions.

Category
Customer Success Management
Sales & Account Management
Required Skills
Salesforce
Customer Service
Data Analysis

You match the following GuidePoint Security's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • High School Diploma or GED required
  • Associate Degree or equivalent from two year college or technical school preferred
  • Experience requested is 5+ years in a customer service/sales support type role. A background in the IT industry is preferred.
  • Must be self-motivated
  • Must have outstanding attention to detail and commitment to follow-through
  • Prior experience in Customer Relationship Management (CRM) software required. Experience with SalesForce.com preferred
  • Strong ability to multitask
  • Solid Math skills with the ability to calculate margins/discounts, and percentages required
  • Strong written and verbal communication skills. Ability to communicate clearly and concisely via email, phone, and written documents
  • Intermediate level experience with Microsoft Office and Internet Navigation
  • Ability to work flexible work schedule required
Responsibilities
  • Use SalesForce.com to generate quotes, track opportunities and process orders
  • Promptly respond to internal and external inquiries
  • Suggest creative pricing and payment solutions balancing customer need and pricing policies
  • Serve as a liaison between Customers, Vendors, and GuidePoint outside Sales Executives
  • Develop and retain knowledge of InfoSec Products and Industry, Vendor Resources and GuidePoint Security Service offerings
  • Develop and maintain relationship with GuidePoint key Vendors and Customers
  • Attend regional forecast calls and perform pipeline analysis to ensure forecast accuracy
  • Leverage resources and relationships to bring Value to Customers
  • Serve as a liaison between GuidePoint outside Account Executives, Purchasing, Accounting and Contracts Departments to process and track requests and opportunities
  • Work with the team to analyze information and make decisions that benefit GuidePoint Security
  • Demonstrate the ability to manage multiple tasks with shifting priorities and tight deadlines
  • Work closely with other GuidePoint teams to better streamline processes and information as well as ensuring we are delivering to customers on what they need
  • Other related duties to support the region as required and assigned
Desired Qualifications
  • Technical sales/support and outbound calling experience preferred
  • An unwavering positive attitude, strong drive for results, and the ability to deal with ambiguity are a must

GuidePoint Security specializes in providing expert guidance for navigating the cyber landscape, offering services that include insights into the evolving threat landscape and aligning product decisions with resource capacity. They also assist with product comparisons and integration to optimize cybersecurity resources, focusing on technologies such as threat intelligence, security assessments, and cybersecurity product integration.

Company Size

501-1,000

Company Stage

Growth Equity (Non-Venture Capital)

Total Funding

N/A

Headquarters

Reston, Virginia

Founded

2011

Simplify Jobs

Simplify's Take

What believers are saying

  • Increased demand for cloud security solutions boosts GuidePoint's market potential.
  • Growing interest in Phishing as a Service enhances GuidePoint's training offerings.
  • Zero Trust security models drive federal sector growth for GuidePoint.

What critics are saying

  • Emerging cybersecurity firms offer competitive services, threatening GuidePoint's market share.
  • Rapid evolution of cyber threats requires continuous innovation from GuidePoint.
  • Cybersecurity talent shortage may hinder GuidePoint's operational scalability.

What makes GuidePoint Security unique

  • GuidePoint Security offers Phishing as a Service to enhance cybersecurity training.
  • Recognized as a Trusted Cloud Provider by the Cloud Security Alliance.
  • Strategic partnerships with Onspring and Orca Security expand service offerings.

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Benefits

Health Insurance

Dental Insurance

Paid Holidays

Unlimited Paid Time Off

Remote Work Options

Phone/Internet Stipend

401(k) Retirement Plan

Pet Insurance

Company News

Onspring
Oct 24th, 2024
Onspring Now Offered Through GuidePoint Security

Overland Park, Kansas, October 24, 2024 - Onspring, a leading no-code SaaS GRC automation software, announced today a strategic reseller partnership with GuidePoint Security, a leading cybersecurity services and solutions provider that empowers organizations to make smarter decisions and minimize risk.

Astrix Security
Sep 9th, 2024
Astrix Partners with GuidePoint Security

Astrix partners with GuidePoint Security.

Security Boulevard
Aug 29th, 2024
Navigating Cloud Security: Q&A on the Importance of Collaboration and Innovation

As organizations seek trusted partners to navigate these challenges and ensure robust protection in the cloud environment, we're excited to share that GuidePoint Security has been recognized as a Trusted Cloud Provider by the Cloud Security Alliance (CSA).

Help Net Security
Aug 20th, 2024
GuidePoint Security releases Phishing as a Service

GuidePoint Security has launched a new Phishing as a Service (PhaaS) offering.

Orca Security
Jul 11th, 2024
Dive Deep with the Orca Pod at BlackHat 2024

Orca Security Ltd is excited to partner with Guidepoint in sponsoring an epic BlackHat Party in the Skyfall lounge on the 64th floor of The Delano.