Manager, Technology

Company description

Publicis Re:Sources is at the core of Publicis Groupe, the world's largest communications company. We are the only full-service, end-to-end shared service organization in the industry, enabling Groupe agencies to do what they do best: innovate and transform for their clients.

Formed in 1998 as a small team to service a few Publicis Groupe firms, Publicis Re:Sources has grown to 6,000+ employees in over 55 countries. We provide technology solutions and business services, including finance, accounting, legal, benefits, procurement, tax, real estate, treasury and risk management, information security, and global mobility — supporting 110,000+ employees across the Publicis Groupe network. Our people are at the center of everything we do, bringing curiosity, collaboration, and a commitment to excellence to their work every day. 

Learn more about Publicis Re:Sources and the Publicis Groupe agencies we support at publicisresources.com. 

Overview


Responsibilities

Technology & Architecture

• Serve as a technical subject matter expert (SME) across multiple enterprise infrastructure technologies, including virtualization, compute, storage, SAN, Windows Server, Linux, and related platform services.
• Lead the architecture, technical design, implementation, and lifecycle management of enterprise infrastructure solutions, with primary responsibility for on-premises environments and their integration with cloud services.
• Contribute to technical standards, reference architectures, engineering practices, and infrastructure roadmaps that improve reliability, scalability, security, supportability, and operational efficiency.
• Evaluate infrastructure technologies and emerging solutions and provide technical recommendations based on business requirements, architecture standards, operational impact, cost, risk, and long-term strategy.
• Provide technical leadership for complex infrastructure initiatives, including platform modernization, migrations, upgrades, consolidation, lifecycle management, and technology transformation.
• Act as a senior technical escalation point for complex infrastructure issues, leading root-cause analysis and coordinating resolution across internal teams, vendors, and technology partners.
• Mentor and provide technical guidance to infrastructure engineers and administrators, helping strengthen engineering practices and technical capabilities without formal direct-report responsibilities.

Infrastructure Engineering & Operations

• Architect, build, deploy, monitor, maintain, and continuously improve enterprise server, virtualization, storage, and SAN infrastructure.
• Establish standards and technical strategies for infrastructure performance, capacity, availability, resilience, monitoring, and lifecycle management.
• Lead technical assessments and infrastructure health reviews to proactively identify performance, capacity, reliability, security, and lifecycle risks.
• Ensure infrastructure platforms are designed and operated in alignment with enterprise security, compliance, backup, disaster recovery, and business continuity requirements.
• Lead technical troubleshooting of complex cross-platform issues spanning operating systems, compute, virtualization, storage, SAN, networking, and cloud-connected services.
• Develop and maintain architecture documentation, technical standards, operating procedures, configuration standards, knowledge articles, and engineering documentation.

Hybrid Cloud & Modernization

• Provide architectural guidance for hybrid infrastructure solutions connecting on-premises platforms with Azure, AWS, GCP, and other enterprise services where appropriate.
• Identify opportunities to modernize workloads and infrastructure through cloud, hybrid-cloud, automation, orchestration, and platform engineering capabilities.
• Evaluate workload placement and infrastructure requirements to determine appropriate approaches across on-premises, cloud, and hybrid platforms.
• Partner with cloud, security, networking, application, and enterprise architecture teams to ensure infrastructure solutions integrate effectively with broader technology strategies.

Stakeholder & Solution Leadership

• Partner closely with business stakeholders, application teams, security, networking, cloud teams, architects, and technology leadership to understand requirements and develop appropriate infrastructure solutions.
• Translate complex business and technical requirements into scalable, secure, resilient, and supportable architectures.
• Present technical strategies, architectural recommendations, risks, trade-offs, and investment requirements to both technical and non-technical stakeholders.
• Lead technical discussions with vendors and strategic technology partners, challenging proposed solutions and ensuring they meet enterprise architecture and operational requirements.
• Provide technical leadership during major incidents, infrastructure transformations, and high-risk technology changes.

Qualifications

• 10+ years of progressive enterprise infrastructure experience, including significant experience designing, engineering, implementing, and supporting complex production infrastructure environments.
• Demonstrated experience operating as a senior technical lead, architect, or subject matter expert across multiple infrastructure technologies.
• Expert-level knowledge of enterprise virtualization platforms including Microsoft Hyper-V and VMware ESXi.
• Advanced hands-on experience with Microsoft Windows Server and Linux operating systems.
• Strong hands-on experience with enterprise Dell Technologies storage platforms, including PowerMax, PowerStore, ECS, and/or Unity.
• Strong experience with enterprise SAN technologies and Cisco MDS and/or Brocade Fibre Channel switching.
• Strong understanding of enterprise infrastructure architecture, including compute, virtualization, storage, SAN, networking dependencies, identity, security, backup, monitoring, and disaster recovery.
• Demonstrated experience designing or supporting hybrid-cloud architectures integrating enterprise on-premises environments with Azure, AWS, and/or GCP.
• Strong automation and scripting capabilities using PowerShell, Python, Bash, APIs, or equivalent technologies.
• Experience participating in or leading complex infrastructure migrations, modernization initiatives, platform upgrades, and technology transformations.
• Strong analytical and problem-solving capabilities, with demonstrated experience performing root-cause analysis for complex infrastructure issues.
• Excellent communication, architecture documentation, presentation, and stakeholder-management skills, with the ability to communicate effectively with both highly technical teams and senior leadership.
• Demonstrated ability to evaluate technologies, define technical standards, and provide architectural recommendations and technical direction.

Preferred

• Experience with Cisco UCS or comparable enterprise compute platforms.
• Experience with infrastructure automation, orchestration, configuration management, and infrastructure-as-code technologies.
• Experience architecting solutions across Azure, AWS, and/or Google Cloud Platform.
• Experience with enterprise observability, monitoring, capacity management, and performance-analysis platforms.
• Familiarity with AI-enabled infrastructure operations, AIOps, intelligent monitoring, or AI-assisted engineering capabilities.
• Experience working within enterprise security, architecture, change-management, and technology-governance frameworks.
• Relevant industry certifications in Microsoft, VMware, Dell Technologies, Cisco, Azure, AWS, GCP or related technologies are considered an asset.

Additional information