Associate Director

About MarketStar:

In everything we do, we believe in creating growth—for our clients, our employees, and our community. For the past 35+ years, we have been generating revenue for the most innovative tech companies across the globe through our outsourced B2B demand, sales, customer success, and revenue operations solutions. We are passionate about cultivating career advancement for our people and support them through mentorship, leadership, and career-development programs. We provide service and support to our communities through the MarketStar Foundation.

Our exceptional team is the cornerstone of MarketStar's accomplishments. We are proud of our award-winning workplace culture and to be named a top employer in our industry. These achievements are a testament to our six core values, embraced by our 3,000+ employees worldwide. From our headquarters in Utah, USA, to our global offices in India, Ireland, Bulgaria, Mexico, the Philippines, and Australia, we all work together to drive innovation and success.

We are excited to have you apply to join our leadership team and can’t wait to discuss how we can help you find growth, as well as how you can drive growth for your team and make an impact on our business. 

About the Associate Director:

We are seeking an accomplished and strategic Associate Director to significantly accelerate the adoption and market share of our portfolio within the US Mid-Market and Enterprise carrier segment. This high-impact role requires deep, proven experience within the B2B carrier telecom space, specifically engaging with and driving business through US regional and national carriers serving Mid-Market and Enterprise customers. The ideal candidate will be a visionary leader capable of defining and executing a robust, high-level growth strategy, while also driving precise regional execution to meet and exceed ambitious targets.

Location: Remote – US

Travel Requirements:

• Regular travel within the assigned territory is an essential function of this position. Travel may include local, regional, and overnight travel based on business needs to accommodate customer engagements, business meetings, and other operational requirements.

What Will You Do?

• Define, develop, and own the comprehensive, high-level growth strategy for driving market share and total unit volume through US carriers targeting the Mid-Market and Enterprise segments.

• Leverage deep B2B telecom carrier expertise to establish and expand strategic partnerships, negotiating and executing joint business plans focused on penetration and scale within target customer tiers.

• Translate the national strategy into executable regional plans, ensuring consistent and high-quality deployment across various US carrier regions. Identify and address unique regional market dynamics.

• Lead, coach, and inspire a talented team of Mid-Market Sales Specialists, ensuring they are expertly enabled to execute the defined strategy and drive unit velocity through carrier channels.

• Be directly accountable for the sustained growth of market share within the B2B carrier channel, consistently driving total unit sales volume and maximizing channel ROI.

• Utilize data and market insights to rigorously monitor performance, identify bottlenecks, and strategically optimize channel programs and enablement efforts for maximum growth and efficiency.

• Other applicable duties as assigned.

What Will You Need to Succeed?

• Strong experience in Sales, Business Development, or Channel Management within the B2B telecom carrier industry in the US.

• Demonstrated expertise in navigating, selling through, and driving initiatives with Mid-Market and/or Enterprise-focused US carriers.

• Proven track record of defining, owning, and executing a high-level B2B channel growth strategy that resulted in significant market share gains and unit volume increases.

• Experience successfully leading, managing, and developing a high-performing sales or specialist team.

• Deep understanding of the mobile device lifecycle, Mobile Device Management (MDM), and the competitive landscape within the B2B carrier space.

• Strong ability to influence and collaborate cross-functionally with Product, Marketing, and Operations teams to ensure successful carrier program launch and scaling.

• Mastery of complex contract negotiation and strategic partnership development.

• Exceptional executive communication, presentation, and strategic thinking skills.

What We Offer:

In our commitment to our “We Care” value, we believe in providing employees with valuable mental and physical well-being benefits including:

• Structured learning and career development programs

• Mental health program

• Generous Paid Time Off policy

• Paid medical leave

• Child/Dependent care reimbursement

• Education reimbursement

• 401k match, hardship loan program, access to financial wellness advisor

• Comprehensive healthcare coverage including medical, dental, and vision

Compensation Range: $115.000.00 - $175,000.00 USD

The salary range for this position is between $115,000.00 and $125,000.00 USD annually. This pay structure may also include a variable bonus component of $50,000.00 USD annually. There are several factors to consider including but not limited to, the role’s responsibilities, experience, location, education/training, internal equity, and key skills. Your recruiter will provide more detailed information during the interview process.

MarketStar is firmly committed to Equal Employment Opportunity (EEO) and to compliance with all federal, state, and local laws that prohibit employment discrimination. Reasonable accommodations are available on request for candidates taking part in all aspects of the selection process. If you are an individual who identifies as someone with a disability and require reasonable accommodation(s) to complete any part of the job application process, please contact us at [email protected] for assistance.