Patient Access Associate
LCMC Health
Patient Access Associate
LCMC Health
Nonprofit health system delivering hospital care
Your job is more than a job
🌟Help Patients Navigate the Financial Side of Healthcare—with Confidence and Compassion
As aPatient Access Associate – Financial Clearance, you play a key role in helping patients feel informed, prepared, and supported before they receive care.
From scheduling appointments and verifying insurance to explaining financial responsibility and collecting payments, you help create a smooth experience from start to finish. Your attention to detail and ability to communicate clearly helps prevent delays, reduce confusion, and ensure patients can focus on what matters most—their care.
You’ll work closely with patients, providers, and care teams in a fast-paced healthcare environment where accuracy, empathy, and teamwork make all the difference.
💼 What You’ll Do
Schedule patient appointments and coordinate registrations
Verify insurance coverage, eligibility, and demographic information
Create and update patient accounts accurately and efficiently
Collect and scan required documentation, including IDs, insurance cards, and authorizations
Explain copays, balances, estimates, and financial responsibility to patients
Collect point-of-service payments and support financial assistance processes when needed
Resolve registration and work queue errors in a timely manner
Communicate updates clearly with providers and internal teams
⚡ What Makes You Great in This Role
You’re detail-oriented and highly organized
You can explain complex information in a calm, patient-friendly way
You thrive in a fast-paced environment with multiple priorities
You balance compassion with confidence during financial conversations
You enjoy helping patients feel informed and supported
🧠What You Bring
Strong customer service and communication skills
Ability to multitask and problem-solve efficiently
Comfort working with insurance verification, patient registration, and financial processes
Attention to accuracy and confidentiality in all patient interactions
đź“‹ Minimum Requirement
High School Diploma or GED (or equivalent experience)
🎯 Why This Role Matters
Healthcare can feel overwhelming—especially when insurance and financial questions are involved.
Your role helps patients navigate the process with clarity, confidence, and support while helping care teams operate more efficiently.
💙Make a difference—one patient, one conversation, one visit at a time!
WORK SHIFT:
Days (United States of America)LCMC Health is a community.
Our people make health happen. While our NOLA roots run deep, our branches are the vessels that carry our mission of bringing the best possible care to every person and parish in Louisiana and beyond and put a little more heart and soul into healthcare along the way. Celebrating authenticity, originality, equity, inclusion and a little “come on in” attitude is the foundation of LCMC Health’s culture of everyday extraordinary
Your extras
You are welcome here.
LCMC Health is an equal opportunity employer. All qualified applicants receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability status, protected veteran status, or any other characteristic protected by law.
The above job summary is intended to describe the general nature and level of the work being performed by people assigned to this work. This is not an exhaustive list of all duties and responsibilities. LCMC Health reserves the right to amend and change responsibilities to meet organizational needs as necessary.
Simple things make the difference.
1.To get started, take your time to fully and accurately complete the application for employment. Incomplete applications get bogged down and are often eliminated due to missing information.
2.To ensure quality care and service, we may use information on your application to verify your previous employment and background.
3.To keep our career applications up-to-date, applications are inactive after 6 months and, therefore, require a new application for employment to be completed.
4.To expedite the hiring process, proof of citizenship or immigration status will be required to verify your lawful right to work in the United States.
Nonprofit health system delivering hospital care
LCMC Health is a non-profit health system in Louisiana that operates nine hospitals, urgent care centers, and physician practices to serve communities across New Orleans and the Gulf Coast. Its care model coordinates services across facilities to treat the whole patient, supported by a family-like, hospitable culture. The system stands out through its local, community-focused network and non-profit mission, along with collaborations with universities to bring current care and train new providers. Its goal is to deliver the best possible care for every person in its communities and guide the Gulf Coast toward a healthier future.
Explore more opportunities at LCMC Health