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Accenture

Advises businesses and runs their technology

Operations Transition Project Manager

Project ManagementUpdated on Nov 8
Full-timeNo salary listed

About the Job

Requirements

  • Completed higher education.
  • At least 8 years of professional experience.
  • Experience in service transitions and operations implementation.
  • Experience in BPO, Shared Services, or Global Business Services (GBS) environments.
  • Experience in transformation and process improvement.
  • Knowledge of project management.
  • Experience implementing systems and platforms.
  • Experience managing multiple projects and stakeholders.
  • Ability to analyze data and monitor performance indicators.
  • Experience in client management and relationship management.
  • Ability to manage multiple demands, clients, stakeholders, data, and performance indicators.

Responsibilities

  • Lead service transition projects and the implementation of new operations.
  • Plan and monitor all transition stages, ensuring deadlines, scope, budget, and quality are met.
  • Manage multiple projects, risks, dependencies, and performance indicators.
  • Lead transformation initiatives and process improvement.
  • Coordinate the implementation of systems, platforms, and new operational solutions.
  • Partner with clients, multidisciplinary teams, and local and global stakeholders.
  • Ensure clear communication and ongoing alignment among all involved parties.

Desired Qualifications

  • Knowledge of ERP and CRM systems.
  • Knowledge of automation and artificial intelligence solutions.
  • Knowledge of Finance and Accounting, Human Resources, Procurement, or Customer Service Operations processes.
  • Experience with global or multi-country projects, especially in Latin America.
  • PMP, Agile, Lean Six Sigma, or similar certifications.

About the Company

Accenture

Advises businesses and runs their technology

Accenture advises large businesses and public agencies on strategy, builds their technology systems and runs ongoing operations. Its teams connect business planning with implementation, covering areas such as cloud migration, cybersecurity and customer experience. Consultants work with clients to redesign processes, while engineers integrate software from technology partners and maintain the resulting systems for multinational organizations. Clients pay for project work or continuing services, including application support and business processes such as finance and customer service. Accenture was founded in 1989 and has its headquarters in Dublin, Ireland.

Company size
10,001+
Company stage
IPO
Headquarters
Dublin, Ireland
Founded
1989

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