Facilities Manager

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Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

JLL - Facilities Manager (P3)

Transform at JLL as a Facilities Manager on a global client account in our Technology Division! Our client is multinational media, marketing, and corporate communications holding company.

Location: Chicago, IL 60611 (Magnificent Mile district)

Work Schedule: Onsite, M-F 9 AM-5 PM

Travel Requirements: 25% / once a quarter

Reports to: Regional Facilities Manager

Estimated compensation for this position is: $93,100 - $114,000

What this job involves:

As a Facilities Manager on JLL's technology client account, you will take ownership of the day-to-day operations and overall performance of a dynamic, fast-paced facility that supports a leading technology company. You will lead a team of facilities professionals and vendor partners to deliver a safe, efficient, and high-quality workplace experience, while ensuring operational excellence across hard and soft services. This role requires a strong people leader who can balance operational rigor with client relationship management, adapting quickly to the evolving needs of a technology-driven environment. You will act as the primary point of contact for the client on facilities matters, driving continuous improvement, financial discipline, and service delivery that reflects JLL's commitment to excellence in integrated facilities management. 

What your day-to-day will look like:

• Lead, coach, and develop a team of facilities coordinators, technicians, and vendor partners to ensure consistent, high-quality service delivery
• Oversee daily building operations, including preventive maintenance, work order management, and vendor performance to meet client expectations and SLAs
• Manage the site's operating budget, track expenses, and identify cost-saving opportunities without compromising service quality
• Serve as the primary client-facing contact for facilities-related matters, building strong working relationships with client stakeholders
• Ensure compliance with health, safety, and environmental regulations, and lead site-level risk mitigation and emergency preparedness efforts
• Partner with procurement and vendor management teams to negotiate contracts and monitor third-party service providers
• Drive continuous improvement initiatives, leveraging data and client feedback to enhance workplace experience and operational efficiency
  

Required Qualifications:

• Bachelor's degree in facilities management, business administration, engineering, or a related field, or equivalent professional experience
• Minimum of 3 years of experience in 3rd party commercial facilities management, with at least 1 year in a direct people management role
• Demonstrated experience managing integrated facilities management (IFM) services, including both hard and soft services
• Strong working knowledge of building systems, maintenance practices, and health and safety compliance requirements
• Proven ability to manage budgets, vendor contracts, and client relationships in a fast-paced environment
• Excellent verbal and written communication skills, with the ability to engage effectively with clients, teams, and senior stakeholders
• Proficiency with computerized maintenance management systems (CMMS) and standard workplace productivity tools

Preferred Qualifications:

• Prior experience supporting a technology sector client or fast-growth corporate environment
• Professional certification such as CFM (Certified Facility Manager), FMP, or equivalent
• Experience with sustainability initiatives, LEED standards, or energy management programs
• Familiarity with JLL systems, tools, or prior experience working within an outsourced IFM provider model
• Experience managing multi-disciplinary teams across both employed staff and subcontracted trades

Please submit your application with an updated resume, location, and contact information. If you're a current JLL employee, please apply using the Internal Career Site.                                                            

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This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

93,100.00 – 114,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

On-site –Chicago, IL

Job Tags:

Legal Compliance

If this job description resonates with you, we encourage you to apply, even if you don’t meet all the requirements.  We’re interested in getting to know you and what you bring to the table!

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary 
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Accepting applications on an ongoing basis until candidate identified.