Full-Time

Sr. Solutions Engineer

Posted on 11/20/2024

Smarsh

Smarsh

1,001-5,000 employees

Provides archiving and compliance solutions

Enterprise Software
Financial Services

Senior

London, UK

Hybrid position in London.

Category
Solution Engineering
Sales & Solution Engineering
Required Skills
Salesforce
Requirements
  • Product knowledge across multiple product lines
  • Software demonstration skills aligned with industry best practices
  • Domain knowledge (compliance and IT)
  • Knowledge and ability to present/demonstrate business processes/workflows associated with compliance (capture/archive/surveillance) use-cases
  • Industry knowledge (Financial Services and other highly regulated industries)
  • Solution Selling, Demo2Win, and MEDDIC/MEDDPICC experience
  • Strategic Thinking
  • Validation event (POV) scoping/execution
  • AI and LLM familiarity
  • Recommended Traits: Curiosity, effective time management, collaborative, attention to detail, urgency, self-starter and mentorship
  • Bachelor’s degree or equivalent educational experience
  • 5+ years of enterprise SaaS
Responsibilities
  • Spend 70% of time working on revenue generating deals (30% on learning)
  • Assist sales with discovery process to identify quantifiable problems our solutions can solve
  • Demonstrate/Workshop/Solution how our products/platform can help our prospects/customers achieve their desired business outcomes
  • Lead the scoping and execution of validation events
  • Take the lead on the technical responses associated with an RFI/RFP/RFQ etc.
  • Regularly update systems of record (salesforce, SharePoint etc.) with presales notes/collateral etc.
  • Contribute best practices and content/collateral to broader presales and sales teams
  • Present professional services and success management offerings as part of a comprehensive solution
  • Participate in regular demo/pitch certifications
  • Travel as needed for internal/external meetings

Smarsh provides archiving and compliance solutions specifically designed for financial services, government agencies, and other regulated industries. Their main product is a cloud-native archive that allows organizations to securely store, search, and manage their communications data, including emails, text messages, and social media interactions. This system helps businesses meet complex security, data privacy, and regulatory requirements. Smarsh differentiates itself from competitors by offering a scalable Software-as-a-Service (SaaS) model that caters to both large enterprises and smaller organizations, ensuring that clients can adapt to evolving regulations. Their goal is to help organizations efficiently manage their communication data, identify risks, and maintain compliance, particularly through tools like Connected Capture for Microsoft Teams, which supports remote workforces.

Company Stage

M&A

Total Funding

$42.4M

Headquarters

Portland, Oregon

Founded

2001

Growth & Insights
Headcount

6 month growth

10%

1 year growth

11%

2 year growth

1%
Simplify Jobs

Simplify's Take

What believers are saying

  • Smarsh's strategic partnerships, such as with SOCi and Verizon, enhance its market reach and product capabilities.
  • The appointment of experienced leaders to the board and executive team positions Smarsh for robust governance and strategic growth.
  • Integration with popular tools like Microsoft Teams and OpenAI's ChatGPT ensures Smarsh remains relevant and valuable in the evolving digital communication landscape.

What critics are saying

  • The highly regulated nature of Smarsh's target industries means any compliance failures could have severe repercussions.
  • Dependence on strategic partnerships, such as with Verizon and SOCi, could pose risks if these relationships falter.

What makes Smarsh unique

  • Smarsh's focus on regulated industries like financial services and government sets it apart from competitors who target broader markets.
  • Their integration with OpenAI's ChatGPT Enterprise Compliance API showcases a commitment to leveraging cutting-edge AI for compliance solutions.
  • The partnership with Verizon's Bill-on-Behalf-of program simplifies procurement and deployment, making Smarsh's mobile capture solutions more accessible to Verizon's extensive customer base.

Help us improve and share your feedback! Did you find this helpful?