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DePaul

Not-for-profit housing, elder care, rehab

Resident Care Supervisor

Nursing & Frontline Patient CareConfirmed live in the last 24 hours
Part-timeCheektowaga, NY, USA$18 - $18.30 /hrIn-person

About the Job

Requirements

  • Must be at least 18 years of age.
  • A high school diploma or GED is preferred; CNA, HHA, or PCA certification is preferred.
  • Must be dependable and willing to work as part of a team.
  • Must demonstrate customer service skills.
  • Must respect and maintain resident rights and confidentiality.
  • Must be First Aid certified; DePaul will provide training.
  • Must pass the health evaluation exam/tests at hire and yearly thereafter.
  • Must be approved by the New York State Criminal History Background Check unit and meet company employment criteria.
  • Must be able to communicate with residents and others in English and read and write English.
  • Must be able to lift up to 30 lbs. without mechanical assistance.
  • Must be able to visually observe residents and hear call bells, emergency systems, and residents' verbal needs.
  • Must be able to turn, stoop, bend, and stretch to assist residents, and stand and walk for prolonged periods.
  • Must be able to recognize and respond to emergencies, including evacuating residents and visitors in a fire.
  • Must be able to push a medication cart down a hallway without assistance.
  • Must demonstrate warmth, understanding, and responsiveness to residents and their needs and reactions.
  • Must exercise patience and tact with families and visitors.
  • Must be able to use initiative, judgment, and resourcefulness, make decisions, and lead the shift successfully.
  • Must treat supervisees, other staff, residents, and families with respect.
  • Must be able to work in a well-lighted, temperature-controlled environment and may be exposed to communicable diseases or confused residents who become combative.
  • May be required to work outside occasionally to meet resident care needs.

Responsibilities

  • Respect and maintain resident rights and confidentiality.
  • Listen and respond promptly and cheerfully to residents' requests, and assist with their social, emotional, and cultural needs.
  • Lead each shift respectfully and in accordance with company policies and procedures.
  • Perform all duties and responsibilities of a Medication Technician and Resident Care Assistant.
  • Monitor residents' needs and make appropriate referrals to outside service providers, following DePaul policies and procedures.
  • Help provide a cheerful, homelike environment.
  • Monitor the work performance of RCAs, HHAs, and PCAs to ensure residents receive needed assistance at a pace that does not make them feel rushed.
  • Communicate clearly and thoroughly with on-shift and incoming staff about resident and community issues.
  • Communicate with residents' families and responsible persons in a timely, professional manner.
  • Build warm, positive, caring, and supportive relationships with residents.
  • Relate professionally to staff from regulatory agencies.
  • Complete and review all written documentation before leaving the shift.
  • Participate in 12 hours of in-service education per year and other required meetings and training.
  • Promptly report staff or resident issues using the documentation systems described in the staff handbook before leaving the shift.
  • Maintain daily time-card records as described in the handbook.
  • Perform other duties as directed by the Resident Care Director.

Desired Qualifications

  • A high school diploma or GED.
  • CNA, HHA, or PCA certification.

About the Company

DePaul

Not-for-profit housing, elder care, rehab

DePaul provides housing, support services, and recovery and vocational programs for seniors, people with mental illness, and those affected by homelessness across 50 sites in 14 New York counties, serving 5,000+ people each year. It offers assisted and independent living, residential and rehabilitation services, addiction prevention and support, vocational programs, and affordable housing at multiple locations tailored to individual needs. As a not-for-profit, it combines housing, health, recovery, and job training under one umbrella and operates across many counties to meet community needs. Its goal is to help people achieve their highest level of independence and stability in the environment of their choice.

Company size
501-1,000
Company stage
Not listed
Total funding
Not listed
Headquarters
Town of Gates, New York
Founded
1958

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