Full-Time

Senior Associate

Merchant Strategy & Operations

Posted on 12/17/2024

DoorDash

DoorDash

10,001+ employees

On-demand food delivery service

Food & Agriculture
Consumer Software

Compensation Overview

$79.9k - $117.5kAnnually

+ Equity Grants

Mid, Senior

Company Historically Provides H1B Sponsorship

Seattle, WA, USA + 8 more

More locations: Washington, DC, USA | San Francisco, CA, USA | Austin, TX, USA | Los Angeles, CA, USA | Chicago, IL, USA | New York, NY, USA | Denver, CO, USA | Atlanta, GA, USA

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only.

Category
Strategy Development
Strategy Research
Business & Strategy
Required Skills
SQL
Data Analysis

You match the following DoorDash's candidate preferences

Employers are more likely to interview you if you match these preferences:

Degree
Experience
Requirements
  • 2+ years of experience in consulting, strategy, operations, banking, technology, or related experience; high-growth or early-stage startup experience and experience leading a team are a plus
  • A bachelor's degree or higher
  • Analytical skills and ability to dig deep to understand a problem, using both quantitative and qualitative data; SQL experience is a strong plus
  • Ownership mentality and ability to think about problems using first principles, inspiring action to create the future
  • Ability to lead from the front and inspire followership across levels and functions
  • Strong communication skills, both written and verbal, with the ability to distill complex topics into a summary for stakeholders at all levels
  • Ability to build a plan to hit goals and consistently operate with focus and drive
Responsibilities
  • Drive impact by improving Merchant retention on the platform and improving their experience across several pain points
  • Solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration
  • Own the end-to-end strategy and execution that shape the success of Merchants on the platform and the direction of DoorDash’s core business
  • Speak to Merchants, partner with Support, Sales, and Product teams, and analyze data to develop hypotheses for new ways to achieve goals
  • Test hypotheses in the market and refine approach to develop best-in-world solutions
  • Capture the Merchant voice in everything we do
Desired Qualifications
  • High-growth or early-stage startup experience
  • Experience leading a team

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash earns revenue through commission fees from restaurants and delivery fees from customers, while Dashers are compensated with base pay and tips. The company's goal is to lead the food delivery market by enhancing user experience and expanding its services.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

-1%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Partnership with The Home Depot opens new revenue streams in the DIY market.
  • Portable benefit pilot program may enhance driver retention and satisfaction.
  • Collaboration with Ibotta could increase customer engagement through digital promotions.

What critics are saying

  • Increased competition in cannabis delivery could impact DoorDash's market share.
  • Logistical challenges in delivering home improvement items may affect service quality.
  • Expanding driver benefits nationwide could increase operational costs, affecting profitability.

What makes DoorDash unique

  • DoorDash offers a unique three-sided marketplace connecting customers, restaurants, and Dashers.
  • Partnerships with non-food retailers like Home Depot diversify DoorDash's service offerings.
  • Entry into cannabis delivery taps into a new, growing market segment.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.

INACTIVE