Full-Time

Senior Associate

Merchant Strategy & Operations

Confirmed live in the last 24 hours

DoorDash

DoorDash

10,001+ employees

On-demand food delivery connecting customers and restaurants

Food & Agriculture
Consumer Software

Compensation Overview

$79.9k - $117.5kAnnually

+ Equity Grants

Mid, Senior

Company Historically Provides H1B Sponsorship

Seattle, WA, USA + 8 more

More locations: Washington, DC, USA | San Francisco, CA, USA | Austin, TX, USA | Los Angeles, CA, USA | Chicago, IL, USA | New York, NY, USA | Denver, CO, USA | Atlanta, GA, USA

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With Office in NYC Only.

Category
Strategy Development
Strategy Research
Business & Strategy
Required Skills
SQL
Data Analysis
Requirements
  • 2+ years of experience in consulting, strategy, operations, banking, technology, or related experience; high-growth or early-stage startup experience and experience leading a team are a plus
  • A bachelor's degree or higher
  • Analytical skills and ability to dig deep to understand a problem, using both quantitative and qualitative data; SQL experience is a strong plus
  • Ownership mentality and ability to think about problems using first principles, inspiring action to create the future
  • Ability to lead from the front and inspire followership across levels and functions
  • Strong communication skills, both written and verbal, with the ability to distill complex topics into a summary for stakeholders at all levels
  • Ability to build a plan to hit goals and consistently operate with focus and drive
Responsibilities
  • Drive impact by improving Merchant retention on the platform and improving their experience across several pain points
  • Solve problems by digging into details, executing quickly in the face of ambiguity, and building strong cross-functional collaboration
  • Own the end-to-end strategy and execution that shape the success of Merchants on the platform and the direction of DoorDash’s core business
  • Speak to Merchants, partner with Support, Sales, and Product teams, and analyze data to develop hypotheses for new ways to achieve goals
  • Test hypotheses in the market and refine approach to develop best-in-world solutions
  • Capture the Merchant voice in everything we do
Desired Qualifications
  • High-growth or early-stage startup experience
  • Experience leading a team

DoorDash connects customers with local and national restaurants for on-demand food delivery, primarily in the United States, Canada, and Australia. The platform allows users to browse menus and place orders, which are delivered by drivers known as "Dashers." DoorDash's business model includes charging restaurants a commission and customers delivery and service fees, making it distinct in its three-sided marketplace approach. The company's goal is to lead the food delivery market by enhancing user experience and expanding its services.

Company Stage

IPO

Total Funding

$2.4B

Headquarters

San Francisco, California

Founded

2013

Growth & Insights
Headcount

6 month growth

0%

1 year growth

0%

2 year growth

0%
Simplify Jobs

Simplify's Take

What believers are saying

  • Cannabis delivery expansion could capture a share of the $73.6 billion market by 2027.
  • Digital promotions partnership with Ibotta may increase order frequency.
  • Closure of competitors like Epicery may reduce competition and increase market share.

What critics are saying

  • Increased competition from Uber Eats and Grubhub with lower fees and exclusive partnerships.
  • Legal challenges over driver classification could increase labor costs.
  • Rising fuel prices may lead to higher delivery fees or reduced margins.

What makes DoorDash unique

  • DoorDash offers cannabis delivery, tapping into a growing market segment.
  • Partnership with Ibotta enhances customer engagement through digital promotions.
  • Collaboration with The Trade Desk improves ad targeting and efficiency.

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Benefits

Health & Wellness - Premium medical, dental, and vision insurance plans, including fertility coverage. Monthly gym and wellness reimbursement.

Compensation - Competitive salary with bi-annual performance reviews. Meaningful equity opportunities - with quarterly vesting.

Time When You Need It - Flexible vacation days for salaried employees. Generous vacation and sick days for hourly team members. Paid Parental Leave to support our DoorDash families.

Flexible Work Support - At-home office equipment and monthly WiFi support while working from home. Enjoy your favorite lunch on us while working in one of our offices.