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IHG

Global hotel company

Director of Marketing and Public Relations

PR & Communications +1Confirmed live in the last 24 hours
Full-timeCalifornia, USAIn-person

About the Job

Requirements

  • Minimum 7–10 years of progressive marketing and communications experience within luxury hospitality, travel, lifestyle, or related luxury brands, including at least 3 years in a leadership role.
  • Proven success developing and executing integrated marketing strategies that drive brand awareness, guest engagement, and revenue growth.
  • Strong network of media, influencer, and industry relationships within the luxury travel, hospitality, and lifestyle sectors.
  • Extensive public relations experience, including managing agency partnerships and securing impactful earned media opportunities.
  • Expertise across digital marketing channels, including social media, paid media, search engine optimization and search engine marketing, email marketing, content strategy, and website management.
  • Exceptional written, verbal, and presentation skills with the ability to develop compelling brand storytelling across multiple audiences and platforms.
  • Experience managing marketing budgets, creative production processes, and external agency relationships.
  • Proficiency with marketing and creative platforms such as Sprout Social, Adobe Creative Suite, Canva, and customer relationship management or email marketing systems.
  • Strong understanding of luxury consumer behavior, market trends, and elevated brand positioning.
  • Ability to lead multiple initiatives in a dynamic, fast-paced environment.

Responsibilities

  • Develop and execute comprehensive marketing, communications, and public relations strategies that support brand positioning, revenue objectives, and guest engagement goals.
  • Serve as steward of the Regent Santa Monica Beach brand, ensuring consistency across messaging, visual identity, and guest-facing communications.
  • Lead earned media initiatives, including media relations, press outreach, reputation management, crisis communications, and strategic storytelling.
  • Manage and cultivate relationships with media, influencers, content creators, community partners, and industry stakeholders to maximize brand visibility.
  • Oversee public relations agency partnerships, ensuring strategic alignment, performance measurement, and successful execution of media initiatives.
  • Develop content and integrated campaigns across digital, social, email, web, and traditional marketing channels.
  • Lead social media strategy, content planning, community engagement, and performance optimization across platforms.
  • Oversee digital marketing efforts, including paid media, search engine optimization and search engine marketing, website content, customer relationship management marketing, and email campaigns in partnership with IHG digital and eCommerce teams.
  • Manage influencer marketing and brand partnership programs that align with the resort's luxury positioning and target audience.
  • Collaborate with Sales, Revenue Management, Food & Beverage, Spa, Events, and Operations teams to support revenue-generating business segments.
  • Direct creative production, including photography, videography, collateral development, and content creation, to ensure brand excellence.
  • Plan and execute media events, promotional activations, press visits, and experiential programming that generate awareness and engagement.
  • Monitor campaign performance, market trends, competitive activity, and consumer insights to optimize marketing effectiveness and return on investment.
  • Manage the annual marketing and communications budget, ensuring strategic allocation of resources and measurable results.
  • Lead, mentor, and develop the marketing team while fostering a collaborative, high-performance culture.
  • Represent the resort within the local community, industry events, and luxury travel networks to strengthen brand visibility and partnerships.

About the Company

IHG

Global hotel company

IHG is a global hospitality company operating and franchising a portfolio of hotel brands. The company supports hotel development, reservations, loyalty programs, revenue management, brand standards, technology, and guest services. It serves travelers, hotel owners, franchisees, corporate clients, loyalty members, and hospitality partners. Its operating model centers on a primarily franchised and managed hotel network connected through brands, distribution, commercial systems, and regional support. Teams work across hotel operations, development, revenue, technology, marketing, loyalty, finance, and owner support. Teams support coordinated daily delivery.

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