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Marriott International

Manages and franchises hotels around the world

Senior Barman

Dining, Bar & Counter ServiceConfirmed live in the last 24 hours
Full-timeDubai - United Arab EmiratesNo salary listedIn-person

About the Job

Requirements

  • At least 2 years of related work experience in a five-star hotel.
  • High school diploma or equivalent.
  • Bartender certificate.
  • Customer service orientation.
  • Diversity relations.
  • Interpersonal skills.
  • English language proficiency.
  • Listening skills.
  • Applied reading skills.

Responsibilities

  • Answer guest questions or concerns about the origin, vintage, and style of wines.
  • Check the quality and quantity of stock and supplies, requisition supplies, and perform bottle-for-bottle liquor restocking.
  • Communicate last call at the designated closing time.
  • Prepare drink orders according to specified recipes using measuring systems.
  • Issue, open, and serve wine and champagne bottles.
  • Count the bank at the end of the shift, complete cashier reports, resolve discrepancies, drop off receipts, and secure the bank.
  • Obtain change required for expected business levels and keep the bank secure.
  • Secure liquor, beer, wine, coolers, cabinets, and storage areas.
  • Anticipate and communicate replenishment needs promptly.
  • Ensure staff work together as a team; develop positive working relationships, support common goals, and listen and respond to employee concerns.
  • Maintain clean work areas throughout the day using clean-as-you-go procedures.
  • Follow appropriate procedures for serving alcohol, including applicable responsible-service procedures.
  • Notify management of maintenance repair issues.
  • Complete scheduled inventories of supplies, food, and liquor, and requisition necessary supplies.
  • Assist other departments when needed to ensure guest service.
  • Follow property key policies, including checking out and returning keys to the appropriate departments.
  • Communicate with guests, employees, and departments to ensure guest needs are met.
  • Thank each guest upon departure and wish them farewell.
  • Check with the captain or supervisor before leaving at the end of the shift.
  • Complete closing duties, including storing and breaking down reusable goods, cleaning equipment and areas, returning equipment to its proper location, locking refrigerators and doors, restocking items, turning off lights, and completing the daily cleaning checklist.
  • Complete bottle transfer slips and distribute them accurately.
  • Inspect china, glassware, and silverware for cleanliness and presentation before use.
  • Drain, clean, and fill the ice bin.
  • Follow property control audit standards and cash-handling procedures, including blind drops.
  • Process payment methods according to accounting procedures and policies.
  • Obtain the assigned bank, verify contracted monies, obtain change as needed, and keep the bank secure.
  • Transport the bank to and from the assigned workstation according to security procedures.
  • Check in with guests to ensure satisfaction with each food course or beverage.
  • Retrieve alcoholic beverages from the bar and serve them according to company standards and local laws.
  • Present accurate checks and process payments according to cash-handling and credit policies and procedures.
  • Follow applicable laws for responsible alcohol service, including last-call times.
  • Document and immediately communicate incidents and accidents to management and Loss Prevention during a shift or event.
  • Transport required supplies from the storeroom to the bar setup area.
  • Maintain the cleanliness and condition of the bar, bar equipment, tables, and tools, following setup guidelines.
  • Set up designated bar stock and supplies using a checklist.
  • Ensure replenishment needs are met throughout scheduled functions and obtain proper authorization for additional payments before replenishing.
  • Check the quality and quantity of stock and supplies using a checklist.

About the Company

Marriott International

Manages and franchises hotels around the world

Marriott International manages and franchises hotels and resorts for leisure and business travelers, with brands spanning luxury stays, select-service hotels and extended visits. Its portfolio includes The Ritz-Carlton, Sheraton and Courtyard, giving hotel owners different formats for serving guests. Most properties belong to third-party owners: Marriott earns management fees tied to hotel revenue and profit, or franchise royalties for use of its brands and systems, while owning or leasing a small share itself. The company also licenses its names for branded residences and vacation ownership properties. With operating roots dating to 1927, Marriott is headquartered in Bethesda, Maryland.

Company size
10,001+
Company stage
IPO
Headquarters
Bethesda, MD
Founded
1927

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