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Advocate Health Care

Nonprofit health system delivering comprehensive care

RTC Health Unit Coordinator FTE

Clinical Support & Patient AdministrationConfirmed live in the last 24 hours
Part-timeAurora, WI, USAIn-person

About the Job

Requirements

  • A high school graduate, or hold a General Educational Development (GED) certificate or High School Equivalency Diploma (HSED).
  • No prior experience is required.
  • Basic computer skills are required.
  • Excellent oral and written communication skills are required.
  • Interpersonal skills and the ability to adapt to interruptions and changing priorities or workloads are required.
  • A high level of attention to detail is essential.
  • Team members must maintain annual educational requirements for hospital-based certifications, such as DNV or CARF.
  • Must be able to sit, stand, walk, lift, squat, bend, reach above shoulders, and twist frequently throughout the workday.
  • Must be able to lift up to 35 pounds occasionally.
  • Must wear personal protective equipment as necessary when regularly exposed to mechanical, electrical, chemical, and radiation hazards, as well as blood and body fluids.
  • Must have functional vision, hearing, and speech.
  • Must operate all equipment necessary to perform the job.

Responsibilities

  • Coordinate tests and treatments with and between departments for patients on nursing units, maintaining working knowledge of diagnostic and treatment department functions and services to facilitate scheduling.
  • Facilitate communications supporting patient care using multiple-line telephone systems, unit or site paging, and the hospital information system; screen incoming calls; monitor department office equipment; troubleshoot minor problems; and arrange repairs for major malfunctions.
  • Maintain working knowledge of the Electronic Medical Record (EMR) system and other computer systems for ordering patient and unit supplies and equipment; process daily patient charges and related procedures through the system.
  • Compile chart forms for admissions, transfers, discharges, and expirations; obtain appropriate copies of medical records for transfers to nursing homes and other health care facilities.
  • Verify that medical records contain complete and accurate patient demographic information, patient identification and registration, and the appropriate level of care.
  • Establish and maintain positive customer relations and contribute to a harmonious work environment; acknowledge requests promptly and courteously, respond to call lights, demonstrate proper phone etiquette, and foster communication among the health care team.
  • Demonstrate the knowledge and skills necessary to provide age-appropriate care, including knowledge of growth and development across the lifespan and the ability to assess patient-status data, interpret age-specific needs, and provide care as described in departmental policies and procedures.

About the Company

Advocate Health Care

Nonprofit health system delivering comprehensive care

Advocate Health Care is a faith-based nonprofit health system serving Illinois and Wisconsin with a network of hospitals, clinics, and providers. It delivers a broad range of medical services using current techniques and ongoing research, coordinated through clinical integration. The organization offers financial advocacy and assistance to help uninsured or underinsured patients manage hospital bills. Its goal is to improve patient care and expand access by combining high-quality medical services, financial support, and a commitment to clinical excellence.

Company size
10,001+
Company stage
Late Stage VC
Total funding
$18M
Headquarters
Oak Brook, IL
Founded
1976

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