Care Coordinator

Job Description

Are you an experienced registered nurse (BScN), physiotherapist, occupational therapist, social worker, dietitian, or speech language pathologist seeking a rewarding career that cares for others, in a professional practice that cares for you? You’re looking in the right place.

As a Care Coordinator, you will assess and determine patient care needs and eligibility, provide access and referrals to community services, and engage with patients, caregivers and other health care practitioners. 

Whether you work in our office, in the community, or a health care facility – you will play a lead role in providing connected, accessible, patient-centred care – and be supported by our collaborative team that includes over 9,000 regulated health care and other professionals.

As a valued team member, your mission will be to help our patients be healthier at home, while you benefit from our supports for professional growth, personal wellness and work-life balance.

What will you do?

• In collaboration with patients and their families, assess care needs, determine eligibility for services, and develop individual care and service plans
• Link patients with service providers
• Coordinate and monitor care plan delivery
• Establish a helping relationship with patients and their families
• Balance patient needs and choices with available resources, ensuring patients’ values and preferences are respected

 What must you have?

• Membership, in good standing, with the applicable regulatory body:
• College of Nurses of Ontario
• College of Physiotherapists of Ontario
• College of Occupational Therapists of Ontario
• Ontario College of Social Workers and Social Service Workers
• College of Dietitians of Ontario
• College of Audiologists and Speech Language Pathologists of Ontario
• 2+ years of recent experience in community health or a related field
• Knowledge of the health care delivery system and community resources
• Excellent interpersonal, communication, assessment, problem-solving, and decision-making skills
• Effective time management, prioritization and organizational skills, with the ability to work independently and co-operatively in a busy multidisciplinary environment
• Established ability to accurately complete required documentation, reports and forms
• A valid driver’s licence and access to a reliable vehicle
• Proficient in a Windows environment
• We have a mandatory COVID-19 vaccination policy. As a condition of employment, all employees are required to submit proof of COVID-19 vaccination status prior to start date.

What would give you the edge?

• Experience working with diverse patient groups, e.g., multicultural, homeless, palliative, acquired brain injury (ABI), mental health, geriatrics, pediatrics
• Case management experience or recent related community experience
• Ability to speak French or another second language

What do we offer?

We know wellness is supported with work-life balance. In an inclusive culture committed to support your passion for continuous learning, growth and innovation, we offer: ​

• Attractive comprehensive compensation packages and benefits​
• Valuable development opportunities​
• Membership in a world class defined benefit pension plan​
• Salary: $40.23/hr to $52.80/hr  

What do I need to know?

Hours of work:  7.5-hour shift (tour) between the hours of 8:00 and 20:00.  Ontario Health atHome is accessible seven days per week, including weekends, and statutory holidays.

Availability Requirements:

All new Part-time B hires are required to be available for 6 week’s full-time (37.5 hours per week) orientation (fully paid)

In order to maintain your employment status as a Part-Time B Care Coordinator, you must provide the following availability:

Part-time B (PT B) is an employee who does not have any guaranteed hours of work but is one who is available:

• Minimum five (5) shifts in a two week period, with availability on those days from 0800-2000 hours, not to exceed thirty-seven and one-half (37.5) hours per week. At least one day of availability per week must be a Monday or a Friday
• One (1) weekend out of three (3)
• Available for five (5) paid holidays in each fiscal year including one of Christmas and New Year’s day. Christmas and New Year’s Day availability will be rotated on a yearly basis and applicable to operational hours.
• Available forty-four (44) calendar weeks per year
• No more than 3 weeks’ off during summer period (July and August)
• No more than fifty percent (50%) of PT B employees in any site may make themselves unavailable in any one month. If there is a conflict in the non-availability indicated by employees, the conflict will be resolved on the basis of seniority

Availability for Part Time B must be submitted in writing as per the process established by the parties, by the due dates on the following table:

Availability Submitted by:

Scheduling Month:

December 1st

January

January 1st

February & March

March 1st

April

April 1st

May

May 1st

June, July & August

August 1st

September

October 1st

November & December

After the schedule has been posted, the PTB employee will have no obligations to availability except as scheduled.

STARTING DATE:  November 16, 2026

POSITION STATUS:  Part-Time B Care Coordinator

HOURS OF WORK: 7.5-hour shift (tour) between the hours of 8:00 and 20:00.  Ontario Health atHome is accessible seven days per week, including weekends, and statutory holidays.

SALARY RANGE: In accordance with the Collective Agreement (ONA)

POSTING EXPIRY DATE: Ongoing recruitment

Care Coordinators may need to travel in the Sarnia-Lambert area to meet and collaborate with patients and their families to develop individual plans for service provision.

Who we are

We are Ontario Health atHome, ready to serve every person in Ontario. We partner with patients and caregivers, primary care providers, hospitals, long-term care and retirement homes, service providers and Ontario Health Teams, to deliver responsive, accessible, integrated, patient-centred care.

If you’re interested in driving excellence in care and service delivery, and seeking an unparalleled opportunity to lead and learn, partner and connect, care and be cared for, this is your home.

Equity, Inclusion, Diversity and Anti-Racism Commitment

Ontario Health atHome is committed to a culture of equity, inclusion, diversity and anti-racism. We are committed to attracting, engaging and developing a workforce that reflects the diverse communities we serve. We welcome and encourage applications from all qualified applicants. Accommodations for persons with disabilities required during the recruitment process are available upon request.

We thank all applicants for their interest; however, only those selected for an interview will be contacted.

Compensation: 40.23 to 52.8 (CAD)