Full-Time

Warehouse Operations Supervisor

Posted on 5/21/2024

Wayfair

Wayfair

10,001+ employees

E-commerce platform for furniture and decor

Consumer Goods

Senior

Cranbury, NJ, USA

Required Skills
Customer Service
Data Analysis
Requirements
  • Bachelor’s or associate degree in management, administration, supply chain, customer service, or 5+ years working experience in product distribution to customer base.
  • Knowledge of safety and legal documentation processes for handling related warehouse activities (MSDS, Equipment checklist, BOL).
  • Working understanding of Warehouse Management System.
  • Excellent leadership and administration skills and abilities.
  • Strong motivational, effectual team building, and decision-making skills.
  • Ability to effectively manage time and resolve crises.
  • Comfortable repeatedly lifting up to 75 pounds unassisted and maneuvering product 150+ pounds unassisted or via team lift.
  • Able to read and comprehend English.
  • Ability to work overtime as needed.
Responsibilities
  • Supervise the functions and working of the warehouse workers.
  • Delegate and assign tasks and targets and evaluate the work of the staff.
  • Adhere to the compliance of all legal and safety procedures.
  • Supervise proper shift allocations and ensure efficiency of all warehouse staff.
  • Organize and conduct necessary training activities for the staff and workers.
  • Ensure the proper functioning and safe operations of all warehouse tools and equipment.
  • Work effectively with other managers within functional team and supports new team members.
  • Drive specific initiatives that have proven business results.
  • Proactively think beyond the explicit assignment to ask second-order questions and identify additional analytic needs.
  • Accurately, quickly, and clearly answer questions related to your area of focus.
  • Be viewed as a credible company expert on your area of focus.
  • Effectively prepare and run internal meetings with supporting analytics and data.
  • Additional responsibilities as assigned.

Wayfair is a leading e-commerce platform specializing in home furnishings and decor, offering an expansive selection that caters to diverse tastes and budgets. The company stands out for its strong customer-centric approach, utilizing advanced e-commerce technologies to enhance the shopping experience. Working at Wayfair provides employees with the opportunity to be part of a dynamic team that values innovation in digital commerce and customer engagement, making it an ideal environment for professionals passionate about driving technological advancements in the retail industry.

Company Stage

IPO

Total Funding

$2.3B

Headquarters

Boston, Massachusetts

Founded

2002

Growth & Insights
Headcount

6 month growth

-6%

1 year growth

-11%

2 year growth

-19%