Customer Service Representative Junior
Bosch Home Comfort
Customer Service Representative Junior
Bosch Home Comfort
Makes heating, cooling and hot-water equipment
Enter and accurately process customer orders through the relevant systems.
Provide timely updates and confirmation to customers regarding their orders.
Coordinate with sales, supply chain, and back-office teams to resolve any issues.
Monitor order status and manage pending orders effectively.
Address and resolve customer complaints promptly and professionally.
Bachelor’s degree in Business or a related field, or equivalent experience.
Minimum of 1 year of customer service experience, preferably in a manufacturing environment.
Proficiency in English and strong communication skills.
Detail-oriented with excellent problem-solving abilities.
Ability to work in a fast-paced environment and effectively prioritize tasks
Makes heating, cooling and hot-water equipment
Bosch Home Comfort makes heating, cooling and hot-water equipment for homes, commercial buildings and industrial users. Its portfolio combines electric heat pumps with gas-fired boilers and hybrid systems, giving customers different ways to control building temperatures and supply hot water. The business sells equipment through its brands' sales networks, with products adapted to regional building needs and energy requirements. Its inverter-driven heat pumps adjust compressor output to match demand rather than running constantly at full power. The Bosch business unit was formed through the merger of Bosch and Buderus heating activities in 2004 and is headquartered in Wetzlar, Germany.
Explore more opportunities at Bosch Home Comfort