Senior Software Engineer - Leadership

• Own the administrative services portfolio for a globally distributed software platform, including:
  • control plane services
  • administrative interfaces and management views
  • user and role administration
  • authentication and authorization services
  • install, upgrade, and lifecycle management services
  • peripheral and middleware management services
• Define and maintain the architecture and delivery roadmap for administrative capabilities across multiple environments and deployment types
• Lead development and sustainment of administrative user experiences for different classes of users, including:
  • system administrators
  • operations personnel
  • support and field teams
  • site or regional managers
  • role-specific business users requiring limited administrative visibility
• Own platform-level user management patterns, including:
  • user provisioning and lifecycle management
  • role-based access control
  • permissions models
  • delegated administration patterns
  • secure administrative workflows
• Oversee the integration and lifecycle management of peripherals and device middleware, including:
  • drivers
  • SDKs
  • vendor APIs
  • middleware services
  • version compatibility and upgrade planning
• Serve as the primary technical lead for vendor engagement related to device and middleware certification into the platform
• Define and manage the process for introducing new peripherals or middleware providers into the system, including:
  • technical evaluation
  • certification criteria
  • compatibility testing
  • documentation and supportability requirements
• Ensure the administrative services domain supports reliable installation, upgrade, rollback, and support operations across globally distributed sites
• Partner with Software Architecture, Platform Engineering, Security, Field Engineering, Operations, and QA to ensure the admin/control-plane stack is robust and supportable
• Reduce load on the overall Software Architect by independently managing this service domain and driving delivery outcomes for it
• Participate in technical triage and root-cause analysis for issues involving administration, auth, user access, device integration, and platform management workflows

• Bachelor’s degree in Computer Science, Software Engineering, Data Engineering, Information Systems, or related technical field. 4 Additional years of experience can substitute for a degree.
• 10+ years of software engineering, data platform engineering, search engineering, or analytics platform experience, including 4+ years leading a major technical service area or team.
• Strong experience designing and delivering administrative/control-plane services for complex distributed systems
• Experience with one or more of the following domains:
  • user and role management
  • authentication and authorization services
  • administrative UI/UX for operational systems
  • install/upgrade/lifecycle orchestration
  • device/peripheral management platforms
• Experience leading cross-functional delivery across software, operations, QA, and field/support teams
• Ability to engage external vendors and hold them to technical integration, documentation, and certification standards
• Strong problem-solving skills with the ability to manage both roadmap work and operational support issues
• Strong written and verbal communication skills, including technical design documentation and executive-level summaries
• Proven experience integrating third-party vendor components into production systems, including:
  • hardware peripherals
  • SDKs
  • middleware
  • drivers and versioned dependencies
• Strong understanding of compatibility management across software, firmware, drivers, and vendor releases
• Experience managing service delivery in environments with multiple user personas and differing levels of administrative access
• Ability to define service boundaries, ownership models, and roadmaps for a complex service portfolio
• Domestic and/or international project travel may be required.

• Master’s degree in Data Engineering, Computer Science, Analytics, or related field
• Experience in Linux-based distributed environments
• Experience with Java-based backend services and modern web administrative interfaces
• Experience with role-based access control, identity federation, and secure admin workflows
• Experience with remote management of fielded systems across geographically distributed sites
• Experience designing software certification/onboarding processes for third-party peripherals and vendors
• Familiarity with release engineering and compatibility testing for drivers, SDKs, and middleware components
• Experience with highly available or mission-critical operational platforms
• Experience creating technical documentation and knowledge artifacts for admin workflows, upgrade procedures, and supported device matrices
• Experience with modern frontend administrative frameworks (e.g., Vue.js or similar)
• Experience with service platforms using technologies such as Consul, Nomad, Vault, or equivalent orchestration/service-discovery stacks
• Experience with observability and operational tooling for control-plane services
• Familiarity with image capture, scanning, reader devices, kiosk/eGate-style systems, or other edge peripherals
• Experience with multilingual administrative interfaces or globally deployed platforms
• Experience supporting formal certification/testing programs for external hardware or middleware providers

Acclaim Technical Services (ATS), founded in 2000, is a premier provider of tech-enabled solutions and operational services to a broad range of U.S. Federal agencies. As an Employee Stock Ownership Plan (ESOP) company—an uncommon advantage in our sector—we foster a culture of ownership, accountability, and shared success. This commitment to our people shows: ATS is consistently recognized as a top workplace in the DC area and continues to experience strong, strategic growth.

Salary Transparency: There are many factors that can influence final salary including, but not limited to, geographic location, Federal Government contract labor categories and contract wage rates, relevant prior work experience, specific skills and competencies, education, and certifications. Our employee owners value the flexibility at ATS that allows them to balance quality work and their personal lives. We offer competitive compensation, career growth, benefits and learning and development opportunities. Our broad mix of exceptional benefits options is designed to support and protect employees and their families. At ATS, you will be eligible to participate in a comprehensive benefits package such as healthcare, wellness, financial, retirement, family support, continuing education, and time off benefits. Learn more at Employee Resources

EQUAL EMPLOYMENT OPPORTUNITY (EEO) STATEMENT: ATS is committed to a program of equal employment opportunity without regard to race, color, ethnicity, national origin, ancestry, citizenship, sex, pregnancy, marital status, sexual orientation, age, religion/creed, hairstyles and hair textures, handicap/disability, genetic information/history, military/veteran status, or any other characteristic or condition protected by applicable law. We support the employment and advancement in employment of individuals with disabilities and of protected veterans, and we treat qualified individuals without discrimination on the basis of their physical or mental disability or veteran status.