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GE Vernova

Builds equipment and software for electric power

Senior ITR Leader Fossil

Account ManagementUpdated on Nov 11
Full-time

About the Job

Requirements

  • A bachelor's degree from an accredited university or college, or a high school diploma/GED and 8 years of experience in the power generation industry.
  • At least 5 years of experience in the power generation industry.
  • At least 5 years of experience in a customer-facing role in the power generation industry or a similar industry.
  • At least 5 years of experience working with and knowledge of GE Steam Turbines and Generator technology products and services.
  • Strong field engineering, technical direction, and/or outage management knowledge related to steam turbines and generators.
  • Experience with Fossil GE and Alstom rotating products and services.
  • Advanced experience building relationships and interacting at multiple levels of a customer organization.

Responsibilities

  • Act as the single point of contact for customers.
  • Maintain ongoing customer relationships and ensure customer satisfaction.
  • Be responsible for customer portfolio profit and loss and growth.
  • Support opportunity cost development and project pre-planning and mobilization throughout the West region portfolio.
  • Plan and execute outage scopes, including closeout oversight and event parts and repairs planning.
  • Interface with internal stakeholders, including engineering, finance, sourcing, affiliates, parts, and repairs.
  • Establish work scope and pricing, and drive emergent work for major repair projects.
  • Oversee transactional, extra-work, and job-cost-estimator proposals for assigned customers using Outage Assistant software.
  • Negotiate applicable concessions, balancing customer benefits and satisfaction with minimal acceptable financial impact to GE.
  • Drive fulfillment excellence, including environment, health and safety, quality, schedule, productivity, and cost, at assigned customer sites.
  • Coordinate with inventory management leaders, repair managers, parts fulfillment leaders, and engineering to enhance outage planning and expand outage scopes.
  • Advocate for and drive outage daily management.
  • Support the maintenance of accurate and current project and opportunity information in NEX.
  • Develop long-term strategic plans by customer to drive penetration and growth.
  • Monitor and drive the development of the opportunity pipeline for regional opportunities.
  • Drive orders, sales, cash, and contribution margin growth.
  • Formulate and execute proposal strategies that use GE's competitive strengths to meet customer needs and GE business goals.
  • Interface with Product Management, Commercial Operations, Customer Fulfillment Manager, Parts Fulfillment Leaders, Project Managers, and other functional groups to grow the GE Power Services Rotating Equipment North America business with assigned customers.
  • Drive an orders pipeline for complex, multi-offering transactions that may include parts, repairs, outage services, performance upgrades, and long-term service agreements.
  • Lead deal-strategy development and reviews with the Commercial Operations Team and other functional groups as required.
  • Maintain knowledge of market trends, customer strategy, profiles and requirements, outage schedules, and competitor actions; share market knowledge internally and use it to drive sales opportunities.
  • Provide demand forecasting and pacing support to Sales Operations and Finance.
  • Travel 50% of the time.

Desired Qualifications

  • Effectively interface with all levels of internal and external customers.
  • Demonstrate value-selling skills.
  • Manage and influence in a matrix environment.
  • Work independently and be a self-starter.
  • Apply business acumen and analytical ability.
  • Bring a strong technical background.
  • Use Microsoft Word, Excel, Outlook, and PowerPoint.
  • Understand the commercial cycle, including product line, marketing, sales, commercial operations, and engineering.
  • Apply a customer-service and solution-oriented approach.
  • Understand steam turbine and generator design, operations, and maintenance.
  • Plan and execute outages.
  • Be familiar with contracts and service agreements.
  • Bring strong leadership, financial, and commercial skills.
  • Lead a dynamic, energetic, and proactive team environment.
  • Demonstrate organizational skills.
  • Establish credibility and develop relationships with challenging customers.

About the Company

GE Vernova

Builds equipment and software for electric power

GE Vernova makes equipment and software that generate and manage electricity for utilities, power producers, and industrial customers. Its Power, Wind, and Electrification businesses span gas turbines, wind generation, and the systems that move electricity across grids. The company supplies generators, grid equipment, and controls, while its software coordinates network operations and integrates changing sources of power. Customers buy equipment and enter service agreements for maintenance, upgrades, and technical support over its operating life, alongside purchases of software and related services. GE Vernova became an independent company in 2024 after separating from GE and is headquartered in Cambridge, Massachusetts.

Company size
10,001+
Company stage
N/A
Total funding
$17.6M
Headquarters
Cambridge, MA
Founded
2024

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