Technical Product Manager

Who We Are

OpenEye delivers intelligent cloud video technology to help people live, work, and learn. Combining powerful cloud-managed video with AI-based video analytics, OpenEye Web Services (OWS) uncovers insights that strengthen security and improve operations. See the next opportunity to secure and scale smart environments and enhance experiences for businesses and organizations everywhere with an intelligent and aware cloud video platform. OpenEye’s solutions are available globally through a trusted network of certified service providers. OpenEye is a subsidiary of Alarm.com. Learn more at www.openeye.net.

OpenEye is seeking a Technical Product Manager to join our growing team.

Job Summary

OpenEye is expanding our product team and looking for a hard-working Technical Product Manager with experience building great software products. You will work closely with smart and motivated people across a broad spectrum of technologies to develop outstanding products that help businesses improve safety and increase business intelligence.

At OpenEye, the product team is involved in almost every facet of our business. From engineering to marketing to business development to QA to support, you’ll have a chance to sit at the nexus of all of it. Our team is small and flexible, so you’ll get to work on a wide variety of projects, ranging from figuring out how to supercharge customer participation to designing grid-scale energy management applications to launching web services for partner integrations.

RESPONSIBILITIES

Product Strategy & Roadmap Definition: Contribute to and help shape the product roadmap and vision for a new offering from concept to release. Support the translation of customer problems into requirements and technical specifications, with guidance from senior stakeholders.
Cross-Functional Delivery & Execution: Partner closely with Software Engineering, Quality Engineering, and the UX Design team, Design to shepherd features through development. Collaborate with Quality and Beta teams to test, validate, and streamline functionality to ensure a high-value release.
AI-Assisted Technical Contribution: Actively use AI-assisted tools to accelerate research, analyze data, and contribute to workflows. Go beyond traditional PM boundaries by using AI-assisted development tools to contribute directly to the code stack, internal tools, prototypes, or test assets—thriving in a hands-on, implementation-focused environment.
Stakeholder Alignment & Enablement: Communicate and support alignment on product direction and priorities across teams. Collaborate with Marketing, Sales, and Support to build excitement, create training materials, and support go-to-market strategies.
Product Lifecycle Optimization: Assist in tracking product adoption, usage metrics, and customer feedback to support future prioritization decisions. Partner with Customer Support and Operations to triage and resolve issues, ensuring an outstanding end-to-end customer experience.

About You

Extreme Ownership: You take complete accountability for moving work forward, proactively stepping in to resolve challenges and keep the product on track.
Continuous Learner: You possess a growth mindset and are eager to build deep expertise in our product, the market, and your own technical and AI fluency.
Cross-Functional Collaborator: You possess exceptional communication skills and excel at bridging the gap between technical teams and non-technical stakeholders, keeping everyone aligned and excited about the product vision.
Hands-on Problem Solver: You love getting close to the implementation and enjoy bridging the gap between strategy and technical execution.

REQUIREMENTS

Bachelor’s degree (B.S. or B.A.) is required
Strong written and verbal communication skills, with the ability to explain technical concepts to diverse audiences
1–2 years of professional experience (product, engineering, project management, technical operations, or related roles)
Demonstrated comfort learning and using AI tools to solve problems, improve workflows, and accelerate execution
Interest in contributing directly to technical work, including prototypes, scripts, internal tools, or code-assisted implementation
Strong interest in working at the intersection of software, IoT systems, and AI-enabled development
Demonstrated ability to take initiative, operate in ambiguous environments, and learn quickly
Strong organizational skills and ability to manage multiple projects in a fast-paced environment

PREFERRED QUALIFICATIONS

Familiarity with AI-assisted development tools, large language models, or workflow automation tools
Exposure to software development, scripting, prototyping, or technical troubleshooting
Experience working on technical products in a collaborative, cross-functional environment
Interest in product roles that blend strategy, execution, and hands-on technical contribution

The Perks! 

· The pay range for this opportunity is $52.000 - $83,000 annually (or $25.00 - $40.00 per hour). In addition, this position is eligible for an annual discretionary bonus

· Employees are eligible to purchase company stock at a discounted rate

· Collaborative, fun, creative culture where idea sharing is encouraged

· Casual dress (Jeans are welcome!)

· Medical, dental, vision & prescription benefits starting day 1! Generous medical plan subsidy and health savings account option with company contribution helps keep your costs low.

· Up to $5,000 annual company match for 401k

· Company paid short-term/long-term disability, AD&D and life insurance

· Paid maternity and paternity leave

· 15 Days of Paid Vacation accrued per year (increases after year 3)

· 9 Paid Holidays per year

· Educational Assistance Program covering non-degree support, undergraduate and graduate degrees

· Employee Equipment Program – Free Alarm.com system for your home!

OpenEye is an Equal Opportunity Employer

In connection with your application, we collect information that identifies, reasonably relates to or describes you (“Personal Information”). The categories of Personal Information that we may collect include your name, government-issued identification number(s), email address, mailing address, other contact information, emergency contact information, employment history, educational history, criminal record, and demographic information. We collect and use those categories of Personal Information about you for human resources and other business management purposes, including identifying and evaluating you as a candidate for potential or future employment or future positions, recordkeeping in relation to recruiting and hiring, conducting criminal background checks as permitted by law, conducting analytics, and ensuring compliance with applicable legal requirements and Company policies.

Notice To Third Party Agencies: Alarm.com understands the value of professional recruiting services. However, we are not accepting resumes from recruiters or employment agencies for this position. In the event we receive a resume or candidate referral for this position from a third-party recruiter or agency without a previously signed agreement, we reserve the right to pursue and hire those candidate(s) without any financial obligation to you. If you are interested in working with Alarm.com, please email your company information and standard agreement to [email protected].

The base salary range of this opportunity is listed below and is determined within a range based on factors including qualifications, location and experience. This allows opportunity for growth and development within the role. The base salary offered is part of a total compensation package.

Base Salary Range

$53,000—$83,000 USD

Base Salary Range 53000 - 83000 USD

About the company

OpenEye provides video security solutions for businesses of all sizes, combining hardware and software to monitor and protect premises. Its cloud-managed systems store and manage video data over the internet, enabling remote access and scalable installations. The software includes intelligent features for loss prevention and business intelligence, turning surveillance footage into actionable insights that help improve profitability. Unlike many competitors, OpenEye emphasizes cloud-based management, scalable hardware-software integrations, and partnerships (such as with Interface Security Systems) to expand remote surveillance capabilities and service reach. The company aims to help clients enhance security while driving efficiency and profitability through data-driven insights and easier deployments.

Company Size

201-500

Company Stage

Early VC

Total Funding

N/A

Headquarters

Liberty Lake, Washington

Founded

1999

Get referred to OpenEye

See people who can refer or advise you

Simplify's Take

What believers are saying

September 2026 CENTEGIX integration puts OpenEye inside emergency-response workflows at Manatee County schools.
September 2026 AI Visual Search and AI Visual Check expand investigations and compliance automation.
GSX 2026 and ISC West 2026 showcase cloud cameras, active deterrence, and traffic analytics.

What critics are saying

Alarm.com’s control can squeeze OpenEye’s autonomy, pricing, and product roadmap fast.
Milestone and Senstar rivals keep pressuring OpenEye’s channels in Europe and North America.
School-safety integrations create privacy backlash; Manatee County parents already questioned live camera access.

What makes OpenEye unique

Alarm.com owns OpenEye since April 11, 2019, backing commercial-focused cloud video.
OpenEye’s OWS combines video, analytics, access control, and partner integrations like CENTEGIX.
ISO 27001:2022 and SOC 2 Type 2 certifications support enterprise trust claims.

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Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
Health Savings Account/Flexible Spending Account
Unlimited Paid Time Off
Flexible Work Hours
Remote Work Options
Paid Vacation
Paid Sick Leave
Paid Holidays

Growth & Insights and Company News

Headcount

6 month growth

13%

1 year growth

13%

2 year growth

13%

WFLA

Oct 1st, 2026

Manatee County schools add new emergency camera system.

Manatee County schools add new emergency camera system. Posted: Sep 30, 2026 / 08:12 PM EDT Updated: Sep 30, 2026 / 08:13 PM EDT MANATEE, Fla. (WFLA) - A new emergency alert system in Manatee County schools is giving deputies a new way to see what is happening inside a campus as they respond to a crisis. The system looks like an ID card, but clicking it eight times activates an emergency alert. Lights flash and notifications are sent across technology on the school campus. The biggest change comes next. Cameras already installed inside the schools can immediately stream live video to the Manatee County Sheriff's Office. "We're able to look right in. These are crime analysts in our real time crime center that are the first eyes that are in there and able to relay that information to deputies as they're responding," said Randy Warren, public information officer for the Manatee County Sheriff's Office. The Manatee County School District approved a contract in May worth nearly $400,000 a year with cybersecurity companies Centegix and OpenEye. Warren says extensive training went into preparing the sheriff's office to use the technology. "Our analysts that are in our real time crime center are constantly getting updated training on all the various softwares and learning how they can turn on a grid and they can look at a floor plan and they can see where alarms are at and they can see where the exits and the doors are," Warren said. That real-time information could give deputies critical details before they even enter a school. "You never want to be blindsided. And now they have an opportunity to see what's happening. We're looking at the doors, the exits, and this is information that the deputies are getting as they're making entry into their whatever the scenario is," Warren said. The technology builds on panic button systems required in Florida schools under Alyssa's Law. The sheriff's office says the cameras are already active across the district and acknowledges some parents have raised privacy concerns. Officials say deputies and crime analysts only receive access to the live camera feeds during an active emergency. That access ends once the threat is lifted.

GlobeNewswire

Sep 15th, 2026

OpenEye and CENTEGIX integrate live video and emergency alerts to accelerate incident response.

OpenEye and CENTEGIX integrate live video and emergency alerts to accelerate incident response. School District of Manatee County is among the first to leverage the integration, giving responders immediate access to live video alongside CrisisAlert(TM) emergency alerts. September 15, 2026 09:00 ET | Source: CENTEGIX ATLANTA, Sept. 15, 2026 (GLOBE NEWSWIRE) - CENTEGIX(R), the leader in rapid incident response safety solutions, today announced a new integration with OpenEye, a leading provider of cloud-managed video security solutions, that automatically delivers live OpenEye camera feeds into the CENTEGIX Safety Platform(R) when a CrisisAlert(TM) emergency alert is activated. The cloud-to-cloud integration connects OpenEye Web Services (OWS) with the CENTEGIX Safety Platform, automatically associating nearby camera feeds with CrisisAlert activations. By bringing alerts and live video into a single interface, security and responder teams can immediately assess an incident without switching between systems. The School District of Manatee County, in Florida, is among the first districts to leverage the integration, giving responders immediate access to live video alongside emergency alerts when a wearable panic button is activated. The automated visual context helps security teams assess incidents more quickly and make more informed decisions during emergencies. "Student success depends on creating schools where students and staff feel safe, supported, and ready to learn," said Dr. Laurie Breslin, Superintendent, School District of Manatee County in Bradenton, Florida. "By continuing to strengthen how we prepare for and respond to safety incidents, we're helping create the kind of environment where our educators can teach with confidence and our students can thrive." "The first question every responder asks is, 'What are we walking into?' With hundreds of cameras in a typical school, it's nearly impossible to quickly access the ones you need in real-time," said Scott Hansen, Chief Technology Officer, School District of Manatee County in Bradenton FL. "CENTEGIX now provides an immediate solution. Live video, maps, and context will be automatically streamed directly to dispatchers and first responders, turning our cameras into a real-time response resource rather than solely a post-event tool." Beyond emergency response, the integration simplifies post-incident investigations by pairing CENTEGIX alert data with OpenEye video, making it easier to locate, review, and share relevant footage. For K-12 organizations, it also supports school safety initiatives and helps districts meet state and local emergency response requirements, including Alyssa's Law where applicable. "We're thrilled to partner with CENTEGIX to provide users with rapid access to critical video during emergency situations," said Jon Swatzell, Vice President of Systems Engineering at OpenEye. "By combining OpenEye's cloud video platform with CENTEGIX's incident response capabilities, organizations can improve situational awareness and strengthen safety across their campuses and facilities." "Every second between receiving an alert and understanding what's happening matters," said Brent Cobb, CEO of CENTEGIX. "By bringing live video and location information together, this integration gives on-site teams and, when needed, emergency response personnel greater context to assess a situation and coordinate an appropriate response. It's another example of how connected technology can support faster, more informed action from everyday incidents to the most serious emergencies." The OpenEye integration is the latest addition to the CENTEGIX Platform Partner ecosystem, connecting industry-leading technologies that help organizations detect, understand, and respond to emergencies with greater speed and confidence. To learn more about the OpenEye integration or see how Manatee County School District is using the solution to strengthen school safety, visit www.centegix.com or contact CENTEGIX directly. About CENTEGIX CENTEGIX(R) is the leader in rapid incident response safety solutions, protecting more than 18 million people across 18,000+ locations in all 50 states. The CENTEGIX Safety Platform(R), including CrisisAlert(TM) wearable panic buttons, Safety Blueprint(R) critical incident mapping, Visitor Management, and Reunification, gives organizations the tools to plan for and respond to any emergency, from the everyday to the extreme. CENTEGIX serves K-12 and higher education, healthcare, government, commercial, and public safety organizations nationwide. About OpenEye OpenEye creates intelligent cloud video solutions that make people safer and organizations stronger. Offering AI-powered capabilities through a flexible and scalable platform, OpenEye Web Services (OWS) helps businesses turn video into actionable insights, moving reactive security to proactive operations, reduced risk, and measurable ROI. Unlock business intelligence with an open, intelligent, and trusted cloud video platform. To learn more, visit openeye.net. Media Contact Robb Monkman Chief Marketing Officer, CENTEGIX [email protected]

OpenEye

Aug 17th, 2026

OpenEye Showcases AI-Powered Solutions at GSX 2026.

OpenEye Showcases AI-Powered Solutions at GSX 2026. OpenEye will be at this year's Global Security Exchange (GSX) from September 14-16 demonstrating the power of its open, intelligent, and trusted cloud video platform. Visit OpenEye at booth #3933 to enter its exciting giveaway, learn about how its advanced products can revolutionize the way you're using video security, and more. Explore How AI Cloud video benefits business operations. At GSX, OpenEye will be presenting intelligent and innovative cloud video solutions capable of benefiting business operations and security alike. Stop by its booth for interactive information on: * AI-Powered Visual Search and Alerting: Improve response times, automate operations, and streamline investigations thanks to the latest AI search and alert capabilities in OpenEye Web Services (OWS). * Cloud Cameras: Modernize your video security with OpenEye's expanding cloud camera lineup, delivering freedom of choice, flexibility, and performance. * Active Deterrence: Strengthen security by discouraging unwanted behavior before it escalates with Active Deterrence in OWS. * Intelligent Video Monitoring: Enhance security operations by optimizing workflows, reducing false positives, and automating responses for proactive surveillance. * Traffic Count and Alerting: Make smarter staffing and operational decisions with OWS AI person counting, delivering faster insights for improved security, efficiency, and profitability. One platform, 5 departments, million-dollar ROI: enterprise video intelligence. Join Brent Boekestein, alongside panelist Brian New with Mars Pet Health, on Monday, September 14 at 11:15 a.m-12:15 p.m. in room B408. They will discuss how security cameras capture millions of dollars in untapped business intelligence every day, and how forward-thinking organizations are leveraging AI-powered video analytics to uncover this intelligence. This informative session will also dive into how companies use cloud video platforms with generative AI to verify merchandising compliance without travel costs, monitor cleaning protocols automatically, validate safety rounds using AI agents, track inventory movement, and provide HR with AI-generated incident summaries. Don't miss your chance to experience OpenEye Web Services during GSX 2026. From new AI capabilities to exciting panel discussions, there's plenty to see from OpenEye at GSX. Be sure to check out everything OpenEye'll be showcasing and offering, including its giveaway, where you'll have a chance to win a new pair of Ray-Ban Meta Smart Glasses at booth #3933! Register now today. If you can't make the show or want to hear more after the event, sign up for its recap webinar. OpenEye'll dive into industry insights OpenEye observed at the show and OpenEye's latest products. OpenEye can't wait to see you at GSX. Share it on: OpenEye will be at this year's Global Security Exchange (GSX) from September 14-16 demonstrating the power of its open, intelligent, and trusted cloud video platform. Visit OpenEye at booth #3933 to enter its exciting giveaway, learn about how its advanced products can revolutionize the way you're using video security, and more. Explore How AI Cloud... Save time, reduce expenses, and optimize operations with AI Visual Check in OpenEye Web Services (OWS) by automatically verifying site conditions, so your team can reduce manual walkthroughs across multiple locations and focus on strategic tasks that drive results. Instead of spending hours reviewing video or relying on manual checks, AI-powered analytics evaluate camera images and alerts users only when something needs attention. Users can define what matters most to their operations, whether that's a... Manage access points and video surveillance from a single, unified view in OpenEye Web Services (OWS), enabling faster response times and greater control across every location. Open Door Command is a cloud-to-cloud integration with approved third-party access control systems that enables users to trigger door and gate unlocks directly from the live video player, visually confirm who is... See The Next

Benchmark Magazine

Jul 9th, 2026

OpenEye AI Visual Search and AI Visual Check.

OpenEye AI Visual Search and AI Visual Check. 09/07/2026 OpenEye has expanded its cloud video management platform with two AI-powered capabilities designed to speed up video investigations and automate routine operational tasks. AI Visual Search and AI Visual Check use natural language processing and artificial intelligence to help users find relevant footage more quickly while improving the way organisations monitor day-to-day activity. The launch comes as OpenEye has been named a finalist in the Video Management Systems category of the 2026 Benchmark Innovation Awards, recognising the company's continued investment in AI-driven video management. AI Visual Search allows users to search recorded footage by describing what they are looking for in plain language. Rather than manually reviewing hours of video or configuring multiple search filters, operators can enter a description such as "a person carrying a box through the lobby yesterday afternoon", with the platform identifying the most relevant results from across connected cameras. This can significantly reduce investigation times while making video evidence easier to locate. Whether verifying events, tracking operational trends, or uncovering key moments, OpenEye puts the power of AI Visual Search in the hands of businesses, helping uncover greater opportunities for optimisation and fortified security. By leveraging AI Visual Search, organisations can utilise: * User-Friendly Searches: Designed for every user in mind, AI Visual Search makes it easy to search footage quickly and effectively. * Seamless Investigations: Accelerate investigations by describing a person or vehicle and letting AI surface the evidence you need. * Rapid Responses: Reduce incident response time by quickly surfacing needed footage so teams can act when it matters most. Designed to automate monitoring of business operations, safety protocols, and compliance across multiple locations, AI Visual Check provides proactive alerts when issues are detected. This includes individualised use cases such as blocked fire exits, an office safe open without employee present, or unattended security posts. AI Visual Check works by leveraging user-configured checks through simple prompt-based instructions. Once in place, businesses can receive highly customised alerts, set schedules, and stay notified only when conditions fall outside expectations to limit false alarms. The feature is designed to reduce reliance on manual inspections and help teams act faster when issues arise. By letting OpenEye handle routine visual verification, organisations save time, reduce unnecessary alerts, and gain greater understanding in what is happening across every location without anyone needing to sit in front of a screen. AI Visual Check gives businesses the power to: * Automate Visual Verification: AI analyses images to detect real business and safety issues across locations. * Proactively Monitor Operations: Stay proactive with alerts when action is needed and avoid manual walk throughs, in-person audits, and reactive complaints. * Improved Your Bottom Line: Protect revenue, improve customer experience, and ensure compliance with a clear return on investment. OpenEye's cutting-edge technologies are built to empower organisations across industries, with convenience and intuitive design foundational to AI Visual Search and AI Visual Check.

SecurityInformed.com

Apr 28th, 2026

OpenEye expands in UK with new security team.

OpenEye expands in UK with new security team. 28 Apr 2026 Quick Read Summary is AI-generated, newsdesk-reviewed * OpenEye expands UK presence with key hires, enhancing its cloud-managed video solutions. * New team brings expertise, supporting OpenEye's growth in Northern Europe and the UK. * Christopher Åkesson joins, aiming to strengthen sales in Nordic and European regions. OpenEye, recognized for its cloud-managed video surveillance solutions, is enhancing its global presence with new strategic hires in Northern Europe and the United Kingdom. The company has enlisted Christopher Åkesson as Regional Sales Manager, Robin Molenaar as Channel Business Manager, Daniel Barker as Technical Sales Engineer, and Leigh Domingo Hughes as International Marketing Manager. These appointments aim to bolster support for OpenEye's cloud video platform across Northern Europe and the UK. Security industry experience. According to Neil Killick, Vice President of International Sales at OpenEye, "We're happy to welcome Christopher Åkesson, Robin Molenaar, Dan Barker, and Leigh Domingo Hughes to the OpenEye business. We believe these appointments demonstrate our serious commitment to further develop and support our key partners within the UK and Northern European regions. Each of these new team members bring great knowledge, success, credibility, and insight into tech savvy, forward-thinking regions. We welcome them to the OpenEye team." Åkesson has previously worked with companies like Senstar and Milestone Christopher Åkesson, in his new role, is set to support sales teams and expand OpenEye's product reach in the Nordic regions. With nearly twenty years of experience in the security industry, Åkesson has previously worked with companies like Senstar and Milestone, fulfilling various technical and sales responsibilities. This new role at OpenEye marks a significant step for the international team. Cloud video solution. Commenting on his new position, Christopher Åkesson stated, "I'm looking forward to bringing the OpenEye solution into the Nordic region. As a solution, I believe the cloud-managed and flexible nature of OWS will be a breath of fresh air for businesses and organizations in the area. I'm very keen on growing this team and am eager to be able to offer this powerful platform to potential customers." OpenEye is eager to integrate the new team members into its international division, enhancing its capability to provide advanced cloud video solutions to organizations in these sectors. Interested parties are encouraged to book a demo to explore how OpenEye's platform can improve their security and operational effectiveness.