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Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advanced Lung Programs Director

Clinical Support & Patient AdministrationPosted on Nov 11
Full-timeCharlotte, NC, USA

About the Job

Requirements

  • A bachelor's degree in Healthcare or a related field is required.
  • Typically requires 7 years of experience in operational leadership roles.
  • Strategic thinking and the ability to translate service line priorities into operational plans and measurable results.
  • Operational leadership, execution, and performance improvement skills across complex healthcare environments.
  • Financial, analytical, and problem-solving acumen, including using data to identify risks, trends, and improvement opportunities.
  • Ability to lead through managers, establish accountability, and drive results through clear expectations, coaching, and change management.
  • Ability to partner effectively with clinicians, executives, and cross-functional teams.
  • Executive presence and strong written and verbal communication skills.
  • Commitment to diversity, equity, and inclusion and to fostering an engaged, high-performing work environment.
  • Ability to travel locally to various care settings, attend clinician meetings that may occur outside normal business hours, and respond to unplanned team needs.

Responsibilities

  • Direct clinical and administrative operations across assigned care locations to ensure consistent execution of service line, divisional, and enterprise priorities.
  • Establish operational plans, set performance expectations, and implement management routines across practices in partnership with the service line leadership team.
  • Ensure adherence to approved operating and labor budgets, monitor operational performance, identify risks and variances, and direct corrective actions to achieve financial and operational targets.
  • Drive integration across care settings and specialties to improve access, capacity, growth, and operational consistency.
  • Monitor throughput, quality, experience, and financial key performance indicators, and lead operational responses to performance trends and location-based initiatives.
  • Provide direct leadership to managers and supervisors, including coaching, development, and performance management, in partnership with Advocate Health Acute, Ambulatory, and Virtual Nursing and other groups as needed.
  • Establish leadership expectations and hold frontline leaders accountable for operational performance, quality, teammate engagement, and patient experience.
  • Direct recruitment, onboarding, development, and resolution of teammate concerns through frontline leaders.
  • Ensure compliance with organizational policies, regulatory requirements, and standards of performance across assigned areas.
  • Partner with clinician leadership and the service line leadership team to align operational execution with clinical priorities and care delivery needs.
  • Remove barriers, coordinate stakeholders, and implement workflow, scheduling, and resource decisions that support clinician effectiveness and patient care.
  • Support clinician recruitment, onboarding, retention, and engagement through operational leadership and administrative coordination, while clinician leadership retains accountability for clinician practice and professional standards.
  • Optimize coverage models, scheduling, and resource allocation across sites in partnership with enterprise, divisional, local, and clinician leaders.
  • Lead continuous improvement focused on quality, safety, access, efficiency, and patient experience, including root cause analysis, corrective action planning, and follow-through on performance gaps.
  • Use data, benchmarking, and performance reviews to identify risks, improvement opportunities, and operational priorities across assigned locations.
  • Direct workforce planning, staffing models, recruitment support, and performance expectations through frontline leaders using Advocate Health and Clinical Services operating standards.
  • Design and direct assigned-area work, including talent development, succession planning, feedback, recognition, and performance improvement.
  • Ensure understanding of and compliance with the organization's Code of Ethical Conduct and applicable policies, regulations, and laws.
  • Select, coach, and develop teams, set objectives aligned with organizational strategy, and manage talent through performance management, succession planning, and development.
  • Design and direct processes for recognizing team and individual performance, delivering feedback consistently, and systematically improving performance.
  • Develop and/or recommend operating and capital budgets and control expenditures within approved budget objectives.
  • Ensure that people actions, including actions of supervised employees, comply with applicable policies, regulations, and laws.

Desired Qualifications

  • A master's degree is preferred.
  • Clinical certification, licensure, Fellow status, or previous clinical experience is preferred.

About the Company

Advocate Health

Healthcare provider delivering equitable, cost-effective care

Advocate Health runs a multi-state healthcare system that provides care through a network of hospitals, clinics, and affiliated services. It aims to help people live well by delivering equitable care for all in its communities, using its combined strength and expertise to improve health outcomes while lowering costs. The organization operates across seven states (Alabama, Georgia, Illinois, Michigan, North Carolina, South Carolina, and Wisconsin) with strong bases in Chicago and Milwaukee, and focuses on coordinating care, expanding access, and reducing waste to deliver value to patients. Its goal is to offer consistent, high-quality care that is more affordable by emphasizing equity, prevention, and efficient care delivery within a regional network.

Company size
10,001+
Company stage
Not listed
Total funding
Not listed
Headquarters
Charlotte, NC
Founded
2022

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