A

AURORA

AI-powered premium lifestyle concierge platform

Travel Manager

Full-TimeUpdated on 10/23/2026
$100k
Junior
New York, NY, USA
HybridBased in the Midtown New York office, with flexible remote days; structured shared shifts span London, New York, and Los Angeles.
Customer Experience & SupportCustomer Support

About the job

Requirements
  • At least 2 years of experience servicing high-performance individuals in luxury or bespoke travel.
  • A strong interest in curating exceptional travel, from bespoke adventure itineraries to ultra-private premium escapes.
  • Motivation to build and operate with modern systems and high velocity.
  • Proactively drive projects end-to-end and persist until objectives are achieved.
  • Interest in expanding expertise across dining, experiences, wellness, and luxury goods.
  • Ability to meet the intensity, stamina, and service standards required to serve high-performing clients.
Responsibilities
  • Work with Aurora’s AI operating system, Nova, to curate and execute travel experiences for its global membership base.
  • Build and manage relationships with travel partners, including boutique hotels, luxury resorts, private charter providers, destination management companies, insider operators, destination specialists, and private accommodation suppliers.
  • Build Aurora’s operational infrastructure and own travel and lifestyle functions end-to-end, including systems building, operational execution, and commercial workflows.
  • Attend familiarization trips to deepen destination knowledge and strengthen Aurora’s hospitality and insider network.
  • Support member servicing across travel, longevity and wellness, experiences and entertainment, luxury goods and gifts, and dining.
  • Gather and operationalize insights into global travel trends, destinations, and high-end hospitality to keep market knowledge aligned with member expectations.
  • Provide frontline intelligence and feedback to product and engineering teams to help shape Aurora’s AI systems and product quality.
  • Deliver high-touch travel execution for members.
  • Develop and manage partnerships with industry operators and insider contacts.
  • Participate in at least two high-budget familiarization trips.
  • Work on structured shared shifts across London, New York, and Los Angeles to provide 24/7 service.

About the company

Aurora Future Technologies operates a members-only AI-powered lifestyle platform for high-performers. It connects to personal data sources to proactively tailor options across dining, travel, experiences, luxury goods, and wellness, handling end-to-end bookings and payments with 24/7 support. It earns membership fees plus commissions from suppliers and offers exclusive benefits and off-market items. Its goal is to simplify and optimize complex, demanding schedules by providing a single platform for personalized experiences and wellness.

Company Size

11-50

Company Stage

Seed

Total Funding

$200K

Headquarters

New York City, New York

Founded

2025

Get referred to AURORA

See people who can refer or advise you

Simplify Jobs

Simplify's Take

What believers are saying

  • Boost Capital Partners backed Aurora's $2.5 million pre-seed in April 2025.
  • Aurora's August 2026 careers page lists growth, membership, and engineering hires across cities.
  • The September 2026 site markets Astra and 24/7 proactive service, signaling active product expansion.

What critics are saying

  • Aurora still depends on labor-heavy service, crushing margins before retention proves durable.
  • Capital One owns Velocity Black's playbook, and luxury banks can copy Aurora's concierge stack.
  • If affluent members churn, Aurora's commission-led model collapses before profitability, threatening shutdown.

What makes AURORA unique

  • Alex Macdonald built Velocity Black and now chairs Aurora's AI concierge strategy.
  • Aurora combines human operators, AI agents, and 24/7 fulfillment across five luxury categories.
  • Members pay initiation and annual fees, aligning incentives around premium service and exclusivity.

Help us improve and share your feedback! Did you find this helpful?

Benefits

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Meal Benefits
  • Flexible Work Hours
  • Remote Work Options
  • Stock Options
  • Parental Leave
  • Professional Development Budget

Growth & Insights and Company News

6 month growth

41%

1 year growth

37%

2 year growth

71%
Fortune
Oct 11th, 2026
Aurora, an invite-only AI concierge for the ultrawealthy, charges $10,000 a year and has raised $12M

Aurora, an invite-only app that pairs AI with human experts, charges members a $10,000 annual fee plus a $5,000 initiation fee. It manages dining, travel, luxury goods, and wellness services for the ultrawealthy. Members can link their calendars and wearables such as Whoop and Oura. Aurora uses that data to anticipate needs, for example booking a sauna session or sports massage for a jet-lagged member. Cofounder and chief executive officer Jonah Lowenstein said the company has signed several hundred members in eight months, with more than half using the app daily. Aurora has raised about $12 million from VCs, family offices, and angel investors. It is preparing a Series A "very shortly," Lowenstein said, and plans features that let members plan with spouses, assistants, and friends.