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Delivery Hero

Global online food delivery marketplace

Virtual Account Executive

Account ManagementConfirmed live in the last 24 hours
Full-timeVienna, Austria€38k /yrIn-person

About the Job

Requirements

  • Ideally, have 2–3 years of experience in account management, client management, or sales.
  • Enjoy telesales and proactive telephone-based customer outreach.
  • Have fluent spoken and written German and very good English for daily collaboration.
  • Be sales- and results-oriented and use data and key performance indicators for sales activities.
  • Work confidently with Google Workspace.
  • Be willing to learn, resilient, adaptable, and able to maintain oversight in a dynamic work environment.

Responsibilities

  • Take responsibility for partner accounts and actively develop them, identifying upselling opportunities and matching services that provide value.
  • Conduct sales conversations by telephone, handle objections, and persuade partners using a consultative, solution-oriented approach.
  • Monitor key account metrics and ensure partners meet foodora's operational standards; find suitable solutions when challenges arise.
  • Work toward and exceed daily call and sales-conversion targets.
  • Maintain accurate documentation, handle partner approvals, and process work in Salesforce.
  • Understand partner needs and connect them with suitable foodora offers and opportunities.

Desired Qualifications

  • Experience with Salesforce is an advantage.

About the Company

Delivery Hero

Global online food delivery marketplace

Delivery Hero SE runs a global online marketplace for food delivery and on-demand services. It connects customers with restaurants, local shops, and delivery-only Dmarts through mobile apps and websites, with orders placed and paid online and deliveries handled by its logistics network. The platform makes money mainly from commissions on each order, delivery fees, advertising, and quick-commerce services for groceries and household items. Its approach combines a wide geographic reach with multiple lines of business (restaurant delivery, groceries, and logistics), often growing by acquiring local competitors, to control both the marketplace and delivery operations and capture a large share of local on-demand commerce.

Company size
10,001+
Company stage
IPO
Headquarters
Berlin, Germany
Founded
2011

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