Clinical Project Coordinator

For the past 25 years, ProPharma has improved the health and wellness of patients by providing advice and expertise that empowers biotech, med device, and pharmaceutical organizations of all sizes to confidently advance scientific breakthroughs and introduce new therapies. ProPharma partners with its clients through an advise-build-operate model across the complete product lifecycle. With deep domain expertise in regulatory sciences, clinical research solutions, quality & compliance, pharmacovigilance, medical information, and R&D technology, ProPharma offers an end-to-end suite of fully customizable consulting solutions that de-risk and accelerate our partners’ most high-profile drug and device programs.

THE OPPORTUNITY

We are seeking an organised and proactive Project Coordinator to support the delivery of decentralised clinical trial visits across Australia. You will be a central point of contact for clinical sites, GoClinical Clinicians (including visiting nurses), study teams and service vendors, helping to ensure participant home visits happen smoothly, on schedule and in accordance with study requirements.

The initial assignment involves coordinating recurring home-infusion visits for a small clinical trial participant group, with the potential to support additional studies. Reporting to the Associate Director, Decentralized Clinical Trial Management, you will work remotely within Australia. Applicants must have the right to work in Australia.

WHAT YOU WILL DO

• Coordinate decentralised and home-based clinical visits, including scheduling and day-to-day communication with clinicians, sites and vendors.
• Organise visit logistics such as clinical supply readiness, courier arrangements, sample collection and delivery coordination where applicable.
• Maintain accurate study, site, participant, visit and issue records in the Clinical Trial Management System (CTMS) or other approved study tools.
• Track upcoming and completed visits, required documentation and follow-up actions; review and route source documents in accordance with study processes.
• Act as the day-to-day operational contact for clinical sites and visiting clinicians; identify and promptly escalate risks or issues to the project manager.
• Support study and site setup, operational handovers, meeting coordination, minutes, training materials and study close-out activities.
• Work in line with study protocols, standard operating procedures, Good Clinical Practice (GCP) and participant confidentiality requirements.

WHAT YOU WILL BRING

• At least two years of relevant experience in clinical research, healthcare, home health, life sciences or another regulated environment.
• Understanding of clinical trial fundamentals and common terminology, such as protocol, sponsor, CRO, site and trial participant.
• Previous GCP training and an appreciation of ICH-GCP principles, data accuracy and patient privacy.
• Strong organisation, attention to detail and the ability to manage several time-sensitive tasks independently in a remote setting.
• Clear, professional communication skills and confidence coordinating multiple internal and external stakeholders.
• Confidence with Microsoft Office and electronic record-keeping systems; a relevant bachelor’s degree or equivalent education and experience.

DESIRABLE EXPERIENCE

• Hands-on coordination in clinical trial operations, home healthcare, infusion services or patient visit scheduling.
• Experience with CTMS platforms, source-document workflows or site/vendor coordination.

We celebrate our differences and strive to create a workplace where each person can be their authentic self. We are committed to diversity, equity, and inclusion. Employees are encouraged to unleash their innovative, collaborative, and entrepreneurial spirits. With a holistic approach as an Equal Opportunity Employer, we provide a safe space where all employees feel empowered to succeed.

All applications to roles at ProPharma are personally reviewed by a member of our recruitment team. We do not rely on AI screening tools to support our hiring process. You will always receive an outcome to your application so that you have an answer from us - whether you're successful or not.

Whilst ProPharma supports remote working, we also recognise the value that comes from in person collaboration. As such, we encourage any new hires that are based within a reasonably short commute of one of our offices to work on a hybrid basis and spend some time working from that office location, as agreed with your manager. All applications will be treated on their own merit and candidates will not be at any advantage or disadvantage based on their proximity to an office.

***ProPharma Group does not accept unsolicited resumes from recruiters/third parties. Please, no phone calls or emails to anyone regarding this posting.***