Adventist Health

Faith-based nonprofit integrated health system

Epic-Certified EHR Systems Analyst 3 - Clinical Documentation, Stork

Enterprise ApplicationsConfirmed live in the last 24 hours

Full-timeRoseville, CA, USA

About the Job

Requirements

A bachelor's degree or an equivalent combination of education and related experience is required.
Five years of healthcare IT application or technical experience is required.
Five years of applicable Epic application experience is required.
Epic certification or accreditation in the area of responsibility is required.
Epic ClinDoc and Stork certifications are required.
The role requires ongoing on-call duties for one or more applications, including support outside business hours.
Travel up to 25% may be required, including on-site support during go-live events and other work-related occasions.

Responsibilities

Lead implementation and support of hospital information systems, including planning, design, implementation, and maintenance.
Liaise between technical support, customers, and project teams in the design, implementation, and training of healthcare information systems and system enhancements.
Use knowledge of Epic EHR system capabilities and functional use.
Develop, recommend, and oversee implementation of policies and procedures for areas of responsibility.
Design, build, and test electronic documentation solutions that support clinical and revenue cycle workflows.
Lead project meetings and coordinate duties with team members across the overall program and related projects.
Facilitate application workflow design and application integration sessions.
Design, configure, test, debug, document, and maintain programs and applications.
Collaborate, research, and analyze to develop, configure, and modify moderately complex information systems based on user system design specifications and established standards and departmental protocols.
Design and develop test scripts and materials for end-to-end workflow testing.
Perform unit, system, and integration testing; document outcomes.
Evaluate user requests for system enhancements.
Collaborate with technical teams to define hardware and network requirements and research and resolve technical issues.
Install and test software according to release checklist guidelines.
Manage planning and installation of automated systems.
Work with end users to develop specifications for software purchase, development, and installation.
Monitor plan progress and propose corrective action when indicated.
Apply planned change-management models, principles, and techniques in system planning, development, implementation, and evaluation.
Design, develop, and monitor measurements of process improvements, including improvements enabled by standardized workflows.
Provide ongoing support for existing computer applications and resolve problems, escalating them when necessary.
Implement solutions, communicate with end users, and track resolution.
Analyze incidents to identify trends and major issues.
Conduct routine status meetings with end users and leadership.
Provide leadership support to analysts, the team, and end users regarding system applications.
Maintain service-level agreements with end-user departments and enterprise business units.
Support preparation and delivery of training materials and formal and informal training.
Identify educational opportunities related to standard applications and their operational use.
Develop strategies to educate analysts and support staff to improve operational understanding and efficiency.
Lead user group meetings as assigned and mentor support groups on applications and processes.
Provide on-call support for critical applications, troubleshoot and resolve issues escalated by the help desk, and travel on site as needed for go-live and other work-related occasions.
Perform other job-related duties as assigned.

Located in the metropolitan area of Sacramento, the Adventist Health corporate headquarters have been based in Roseville, California, for more than 40 years. In 2019, we unveiled our WELL-certified campus - a rejuvenating place for associates systemwide to collaborate, innovate and connect.

Adventist Health Roseville and shared service teams have access to enjoy a welcoming space designed to promote well-being and inspire your best work.

Job Summary:

Adventist Health Roseville is seeking an Epic‑Certified EHR Systems Analyst III for a full‑time, day‑shift position.

We are looking for a strong candidate who can work primarily remotely, with the ability to travel up to 25% as required by the role.

Epic ClinDoc and Stork certification is required.

Leads the implementation and support of hospital information systems. Leads the planning, design, implementation, and maintenance of the existing systems and has a working knowledge of the applications for support and troubleshooting. Liaises between technical support, customers, and project teams in the design, implementation, and training of our healthcare information systems and any new enhanced systems. Utilizes comprehensive knowledge of Epic EHR system capabilities and functional use. Develops, recommends, and oversees implementation of policies and procedures for areas of responsibility.

Job Requirements:

Education and Work Experience:

Bachelor's Degree or equivalent combination of education/related experience: Required
Five years' healthcare IT application/technical experience: Required
Five years' of applicable Epic application experience: Required

Licenses/Certifications:

Epic Certification/Accreditation in area of responsibility: Required

Essential Functions:

Serves as a senior member of the team, dedicated to the design, build and testing of electronic documentation solutions that support clinical and revenue cycle workflow. Leads project meetings and works cooperatively with team members to assign duties with the overall program and related projects with minimal managerial oversight. Facilitates application workflow design and application integration sessions. Designs, configures, tests, debugs, documents, and maintains programs/applications. Collaborates, researches, and analyzes to develop, configure, and modify moderately complex information systems based on or related to user system design specifications while utilizing established standards and departmental protocols.
Designs and develops test scripts and materials for end-to-end workflow testing. Performs unit, system and integration testing per standards, documents outcomes. Evaluates user requests for special enhancements to systems. Collaborates with technical teams to define hardware/network requirements and to research and problem-solve technical issues. Installs and tests software per release checklist guidelines. Manages the planning and installation of automated systems. Works with end-users to develop specifications for the purchase, development and installation of software systems. Monitors progress of the plan and proposes corrective action where indicated. Utilizes appropriate planned change management models, principles and techniques in system planning, development, implementation and evaluation.
Designs, develops, and monitors measurements of process improvements, including those enabled by standardized workflows. Provides ongoing support for existing computer applications. Provides support for problem resolution; escalates the problem to senior level personnel if necessary. Implements solutions, communicates to end users and tracks resolution. Analyzes incidents, identifying trends and major issues. Conducts routine status meetings with end users and leadership. Provides leadership support to analysts and team and to end-users regarding system applications. Maintains service level agreements with various end-user departments and enterprise business units.
Supports the preparation and delivery of training materials and formal/informal training. Identifies educational opportunities related to standard applications and operational use of them. Develops strategies to educate analysts and support staff with focus to achieve improved operational understanding and efficiency. Leads various user group meetings as assigned. Mentors support groups to assist with their understanding of applications and processes.
Handles ongoing on call duties for one or more applications which generate Incidents outside of business hours. Provides on call support as needed of the most critical applications. Troubleshoots and resolves system issues escalated by the help desk. As needed, up to 25%, travel on site to provide support during go-live events and other work-related occasions. Travel could occur during standard off-hours support times.
Performs other job-related duties as assigned.

Organizational Requirements:

Adventist Health is committed to the safety and wellbeing of our associates and patients. Therefore, we require that all associates receive all required vaccinations as a condition of employment and annually thereafter, where applicable. Medical and religious exemptions may apply.

Adventist Health participates in E-Verify. Visit https://adventisthealth.org/careers/everify/ for more information about E-Verify. By choosing to apply, you acknowledge that you have accessed and read the E-Verify Participation and Right to Work notices and understand the contents therein.

Pay Range: The estimated base pay for this position is $94,083 to $141,125. Additional individual compensation may be available for this role through differentials, extra shift incentives, bonuses, etc. Base pay is only a portion of the total rewards package, and a comprehensive benefits program is available for qualifying positions. Please contact our Talent Acquisition team for more information.

About the Company

Adventist Health

Faith-based nonprofit integrated health system

Adventist Health is a faith-based nonprofit health system with more than 400 sites of care, including 26 acute care hospitals, primarily on the West Coast and in Hawaii. It provides a full range of health services—from primary and specialty care to hospital-based treatments and wellness programs—delivered across an integrated network of clinics, hospitals, and care facilities. Revenue comes from patient services, insurance reimbursements, and government programs, and earnings are reinvested back into communities to improve health outcomes and expand access to care. The organization differentiates itself through its nonprofit, faith-based model and by reinvesting earnings into community health, along with its broad, integrated network that covers preventive, primary, specialty, and acute care. Its goal is to improve health outcomes for the communities it serves and to expand access to high-quality care.

Company size: 10,001+
Company stage: Grant
Total funding: $210K
Headquarters: Roseville, CA
Founded: Not listed

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