Member of Technical Staff @ Anchorage

At Anchorage Digital, we are building the world’s most advanced digital asset platform for institutions to participate in crypto.

Founded in 2017, Anchorage Digital is a regulated crypto platform that provides institutions with integrated financial services and infrastructure solutions. With the first federally chartered crypto bank in the US, Anchorage Digital offers institutions an unparalleled combination of secure custody, regulatory compliance, product breadth, and client service. We’re looking to diversify our team with people who are humble, creative, and eager to learn.

We are a remote friendly, global team, but provide the option of working in-office in New York City, Sioux Falls, Porto, Lisbon, and Singapore. For our colleagues not located near our beautiful offices, we encourage and sponsor quarterly in-person collaboration days to work together and further deepen our Village.

As a Member of Technical Staff on the Corporate Engineering team, you are responsible for ensuring that the village is supported in our usage of technology platforms. You are a strong individual contributor and you have the ability to significantly contribute to and execute moderate major Corporate Engineering projects, enabled with appropriate scripting and automation. You are capable of independently owning and solving day to day IT help desk troubleshooting, onboarding and offboarding logistics. You can understand the “why” in order to connect dependencies to the “bigger picture” and Anchorage mission and product roadmap.

Due to the nature of the Member of Technical Staff on the Corporate Engineering role, we require at least 1 day to be spent in the office, located at: 470 Park Ave South FL 9N New York, NY 10016.

As a Member of Technical Staff on the Corporate Engineering, you are responsible for ensuring that the village is supported in our usage of technology platforms. You are a strong individual contributor and you have the ability to significantly contribute to and execute moderate major Corporate Engineering projects, enabled with appropriate scripting and automation. You are capable of independently owning and solving day to day IT help desk troubleshooting, onboarding and offboarding logistics. You can understand the “why” in order to connect dependencies to the “bigger picture” and Anchorage mission and product roadmap.

Overview of responsibilities, ownership, and expertise

As a Member of Technical Staff, Corporate Engineering, you will:
Serve as a primary point of contact for Corporate Engineering and IT questions and requests.
Manage major IT projects, from conception through resource allocation, execution, and ongoing maintenance. Examples include:
Own and automate IT Operations including: onboarding, role change, and offboarding processes, inventory, device deployment, troubleshooting, account provisioning, software license management, and evidence documentation.
Work with internal stakeholders to automate their manual workflows through code.
Automate self-service IT and security reporting.
Contribute to overarching IT policies, standards, and best practices
Collaborate with Security & People Teams to deliver relevant training.
Collaborate with Finance and Engineering to optimize software and equipment costs.

You may be a fit for this role if you:

Have deep familiarity and a proven track record of employing Corporate Engineering and program management practices.
You are passionate about harnessing the power of automation to transform manual processes, and you constantly seek opportunities to refine and enhance existing systems and processes.
Have a passion for being a force multiplier for a fast moving startup company.
Want to learn coding skills in a language such as Golang, Python, or Shell.
Have log analysis skills.
Have played a part in cross-functional projects and have experience collaborating with your team, and adjacent teams to solve problems, assist and give training on IT best practices to other team members.
Have excellent soft skills, including, the ability to adapt communication for both internal and external stakeholders in an effective manner, bridging gaps with empathy and proactive communication.

Although not a requirement, bonus points if:

You have any relevant information security certifications
You are familiar with audited processes and how to collect evidence
You have deep familiarity with any of the following topics:
SIEM, Cloud logging, and monitoring
SAML Single Sign On, SCIM
Infrastructure-as-code; terraform
Network traffic analysis and threat hunting
Google Cloud Platform & Google Workspace
Third Party Security Due Diligence
Data center operations

Member of Technical Staff

Corporate Engineering, IT Focus

Anchorage

Overview of responsibilities, ownership, and expertise

You may be a fit for this role if you:

Although not a requirement, bonus points if:

6 month growth

1 year growth

2 year growth

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