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Kotter

Consulting firm accelerating organizational change

Director, Consulting

Human Capital & Change ConsultingConfirmed live in the last 24 hours
Full-timeRemote in USA

About the Job

Requirements

  • At least 10 years of experience in consulting or internal change, transformation, strategy, or organizational development roles.
  • Confident use of Google Suite, Microsoft Applications, CRM tools, and AI tools; HubSpot and Gemini are advantageous.
  • A bachelor's degree is required; an advanced degree is advantageous.
  • Strong written and verbal communication skills, with the ability to adapt communication strategies to the client context and culture.
  • Proven experience in business development and account expansion is required.
  • Exceptional client delivery and client relationship management skills, including experience handling high-stakes short- and long-term engagements and multiple engagements simultaneously.
  • Demonstrated people leadership and firm leadership skills are required.
  • Exceptional interpersonal skills, with the ability to quickly build trust with colleagues, prospects, and clients.
  • Applicants must reside in the United States and be legally authorized to work in the United States without current or future employer sponsorship.
  • Must be willing to travel up to 70%.

Responsibilities

  • Lead complex, high-stakes client work, translating scopes of work into high-impact delivery and managing multiple engagements of varying durations.
  • Own executive-level relationships and serve as a strategic thought partner to senior stakeholders, including the economic buyer; challenge senior leaders, raise engagement risks early, and develop mitigation strategies.
  • Translate scopes of work into execution plans and strategies, including measuring and tracking value creation against client needs and desired outcomes.
  • Identify when execution is off track or should pivot to meet emerging client needs; own recalibration and solution-design updates.
  • Own engagement and account team dynamics, ways of working, role clarity, and opportunities to develop team members.
  • Track and manage account and engagement pricing, margin, and necessary scope changes.
  • Lead engaging client sessions, adapting facilitation to audience seniority, industry, and culture; manage difficult group dynamics, tension, changing agendas, and unexpected challenges.
  • Expand and extend current accounts by identifying opportunities, building relationships with economic buyers, and developing solutions for their needs.
  • Drive new-client pursuits from initial conversations through closing, using inbound leads and firm-supported outbound networking and bringing others into the pursuit as appropriate.
  • Design solutions and create proposals that address prospect objectives, timelines, and budgets.
  • Price proposals and structure deals based on solution design, team structure, and target margin.
  • Manage deals and related details rigorously in internal systems.
  • Understand and evolve Kotter intellectual property and research principles, applying them in business development conversations and client delivery.
  • Own the evolution and operationalization of client solutions; support packaging new solutions and partner with Marketing and Business Development to bring them to market.
  • Identify and lead internal process improvements that increase efficiency, balancing technology use with the behavior changes needed to optimize new processes.
  • Create a learning environment and develop junior colleagues on projects in formal and informal ways, including directly managing Consultants and Senior Consultants.

Desired Qualifications

  • HubSpot experience is a plus.
  • Gemini experience is a plus.
  • An advanced degree is a plus.
  • Product development or intellectual property development experience is a plus.

About the Company

Kotter

Consulting firm accelerating organizational change

Kotter is a management consulting firm that helps organizations accelerate execution of key business strategies. It partners with clients to implement big changes quickly through tailored leadership development programs that build urgency and empower leaders at all levels. The company draws on Dr. John Kotter’s change-management framework to guide organization-wide change and leadership development. Its goal is to enable more people to lead change and achieve faster, measurable results across global organizations.

Company size
51-200
Company stage
Not listed
Total funding
Not listed
Headquarters
Cambridge, MA
Founded
2013

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