Sales Development Representative

Overview

Contract: Permanent

Location: Newcastle upon Tyne, UK

This is a hybrid working role, you’ll need to be able to work from our Head Office when required

Hours per week: 37

Salary: Up to £35,000, depending on experience

About the role

We're excited to be looking for a Sales Development Representative to join our high-performing Group Sales team.

If you're currently working as an SDR, BDR, Sales Executive, Recruitment Consultant, or Customer Success Executive, this is a fantastic opportunity to take the next step in your sales career, building strong customer relationships, creating high-quality opportunities, and contributing directly to NCFE's growth and commercial success.

You’ll be responsible for identifying, generating and qualifying opportunities across both new and existing customers, supporting customer retention and account growth, and creating high-quality sales opportunities that drive long-term commercial success. Working within a target-driven environment, you'll engage with decision-makers, uncover customer needs, convert marketing-generated leads into qualified sales opportunities, and help maximise pipeline performance through proactive lead generation, customer engagement and business development activity.

How you’ll make an impact: 

• Delivering against activity, pipeline and opportunity generation KPIs while maintaining accurate CRM records and sales intelligence
• Engaging with key decision-makers through outbound calls, email and virtual meetings to understand customer requirements and progress opportunities
• Driving customer retention and account growth by identifying additional needs, cross-sell and upsell opportunities across NCFE's products and services
• Converting Marketing Qualified Leads (MQLs) into high-quality sales opportunities through proactive engagement and effective qualification
• Generating and qualifying sales opportunities from both new and existing customers, creating a strong pipeline for the wider Group Sales team

We’d love to hear from you if you offer the following: 

• Confidence in making proactive outbound calls, qualifying leads and engaging with decision-makers
• Experience working in a sales, business development, customer growth or target-driven environment
• Proven ability to manage a large portfolio of customers while balancing new business and existing account activity
• A track record of achieving KPIs, activity targets or commercial objectives
• Strong communication, relationship-building and organisational skills, with experience using CRM systems to manage pipelines and opportunities

Feeling inspired? Read the full Job Description to find out more.

What will we offer you in return? 

Below are just some of the fantastic benefits we’ll offer you to support you both professionally and personally. You can also visit our Life at NCFE page which covers financial, physical and mental health support, time off and your development.  

• Annual leave starting at 25 days and increasing up to 30 days with length of service 
• 8 bank holidays and an additional 3 days off during the Christmas closure 
• YOU celebration day to celebrate your birthday or another life event  
• YOU hour allowing you one hour per month to spend time on something that promotes your wellbeing 
• Learning and Wellbeing fund of up to £200 per year 
• £400 towards any NCFE accredited qualifications per year  
• Up to 20 Volunteering hours per year 
• Flexible working culture with a hybrid working approach  
• Early finish on a Friday at 4:30pm to start your weekend early  
• Health cash plan through Westfield to claim towards health costs such as dental and optical  
• Tech and Home scheme with savings at Currys and IKEA  
• Employee Assistance Programme with a confidential helpline and access to face to face and telephone counselling  
• Pension of up to 9% employer contribution when you contribute 3%   
• Death in service payment worth 4 x your salary 

In addition to our benefits package, Our Colleague Experience Charter sets out the unique experience you can expect when working at NCFE, to enable a thriving, engaged culture. You can find out more about our Colleague Experience Charter and working life at NCFE. 

Shape real change with an NCFE career 

Imagine a career where your contributions affect not only what people learn, but the way that learning is developed and delivered.

With over 170 years of education experience our core purpose remains at the heart of the organisation – to promote and advance learning to create a fairer, more inclusive society, making sure no learner is left behind.   

Want to know more? Take a look at our website https://www.ncfe.org.uk/  

How to apply  

Before applying, please note that we require all candidates to be able to demonstrate proof of Right to Work in the UK.

Ready to join us and shape real change? Apply with your CV if you have the commitment to excel in this position.

Closing Date: Friday 27 November 2026

Interview Date: W/C 30 November and 7 December 2026

Equality, Diversity and Inclusion (EDI) statement  

We're committed to building rich diversity into our workforce at all levels, to ensure that we understand and are representative of the communities and customers we serve. 

We do not discriminate against anyone due to their gender, sexuality, race, age, religion, beliefs, identity, social background, visible or hidden disability, or neurodiversity. Instead, we pride ourselves on our collaborative, vibrant and high-performance culture which embraces everyone, celebrates uniqueness, and enables everyone's voice to be heard.