HR Generalist
About the job
- A high school diploma or equivalent is required.
- At least 3 years of experience in HR operations or employee support roles.
- Familiarity with HRIS systems, reporting tools, and case management platforms.
- Fluency in English and Spanish, both verbally and in writing, is required.
- Ability to demonstrate attention to detail, problem-solving skills, and management of multiple priorities.
- Interpersonal and written communication skills.
- Support the internal performance review process by assisting with review and editing of performance reviews.
- Administer the performance review system and guide managers through review cycles and system use.
- Create and implement performance-management items as needed.
- Administer HR programs, including Safety and Driving programs, engagement programs such as Wellness Events and Awardco recognition, and mandatory reporting such as California Pay Data and EEO-1.
- Schedule, conduct, and track mandatory compliance training.
- Create and deliver training on new policies, procedures, handbook updates, or new legislation as needed.
- Assist in managing leave requests, including FMLA, ADA, and personal leave, ensuring compliance and timely communication.
- Liaise with third-party vendors and internal stakeholders to resolve workers’ compensation claims and accommodations.
- Administer and evolve employee recognition initiatives and service awards.
- Support HR leadership in tracking and reporting on the effectiveness of reward and recognition programs.
- Respond to employee HR questions in a timely, empathetic, and accurate manner.
- Maintain and improve knowledge-base documentation and internal resources.
- Conduct investigations into workplace issues as required.
- Perform employee relations functions to address workplace concerns.
- Keep documentation and systems up to date and aligned with company policies.
- Maintain awareness of HR trends and federal and state laws.
- Assist the HR team with additional duties and projects as assigned, including payroll and benefits.
- A bachelor's degree in Human Resources, Business, or a related field is preferred.
- Experience with performance management, payroll, and benefits is preferred.
About the company
FSSI provides full-service outsourcing for time-critical customer communications and transactional documents, handling design, print, production, and delivery across print, online, and electronic channels. Its workflow includes data management, variable data printing, and cross-media delivery, with real-time tracking, audit controls, and compliance reporting. It differentiates itself with end-to-end, time-sensitive production and regulatory monitoring across industries like financial services, healthcare, utilities, and government, including IRS form processing and disaster recovery services. Its goal is to help clients reduce operating and postal costs while ensuring secure, trackable delivery of statements and notices.
Company Size
51-200
Company Stage
N/A
Total Funding
N/A
Headquarters
Santa Ana, California
Founded
1980
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Simplify's Take
What believers are saying
- FSSI's 2025 Innovator of the Year recognition strengthens sales credibility in 2026.
- Shelley Sweeney's 2025 marketing hire and Henry Perez's presidency signal growth-focused leadership.
- New website and expanded East Coast capacity improve lead generation and national client coverage.
What critics are saying
- Cathedral integration risk can disrupt service quality, margins, and client retention through 2026.
- In-house production, mail tracking, and compliance workflows create execution exposure after any data incident.
- Large customers can re-source commoditized statement printing to cheaper vendors within one contract cycle.
What makes Financial Statement Services unique
- FSSI combines print, mail, email, and text delivery for regulated customer communications.
- Its 2025 Cathedral Business Services acquisition added Rhode Island and Florida facilities, expanding redundancy.
- SOC 2, HITRUST CSF, and HIPAA audits support its regulated-industry positioning.
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Benefits
- Health Insurance
- Dental Insurance
- Vision Insurance
- Life Insurance
- Paid Vacation
- Paid Sick Leave
- Paid Holidays
- Flexible Work Hours
- Company Equity
- Wellness Program