Quality Assurance Analyst - French Speaker

Job Description

Natixis in Portugal is currently seeking a QA Analyst (French Speaker) to join its BPCE SI (BPCE Solutions Informatiques) team, within the IT (Information Technologies) department, to work in a hybrid work model at the Lisbon office. The role will focus primarily on manual testing, test execution and defect follow-up. Experience in telephony or call-centre environments would be an advantage

Key responsibilities

• Review requirements and functional specifications to identify test scenarios.
• Prepare and execute manual test cases, including functional and regression tests.
• Record, track and follow up on defects, working closely with product and delivery teams.
• Use Jira, Xray and Confluence to manage test activities, defects and documentation.
• Contribute to test reporting and provide clear updates on test progress and results.
• Help improve testing practices and documentation.
• Explore and use AI tools to support testing activities, in line with applicable internal guidelines.

Qualifications

• Experience in a Quality Analyst or Software Tester role, ideally at N2 level.
• Strong experience in manual testing.
• Good working knowledge of Jira, Xray and Confluence.
• French proficiency of at least B2.
• Familiarity with AI tools and their potential use in a professional testing environment.
• Good communication, analytical and organisational skills.
• Ability to work collaboratively with cross-functional teams.

Nice to have

• Experience in telephony, contact-centre or call-centre products and processes.
• Familiarity with automated testing or test automation concepts.
• Experience working in an Agile environment 

We will only consider CVs in English.

Additional Information

Our workplace reflects the vibrant spirit of our locations, with initiatives such as a Green Transportation Budget, electric bikes and a flexible Hybrid Work Policy. We promote wellbeing through the Honolulu Wellness Club, a Prayer Room, a Lactation Room, and themed Villages that inspire creativity and collaboration. Through our ESG and DEI strategies, we are committed to being inclusive, caring, and fair, ensuring every voice is heard and valued.