Application Support Engineer

Project Role : Application Support Engineer
Project Role Description :
Must have skills : Microsoft Azure DevOps
Good to have skills : NA
Minimum 2 year(s) of experience is required
Educational Qualification : 15 years full time education

Summary:
As an Application Support Engineer, a typical day involves monitoring and managing application performance to ensure seamless operation. You will engage in troubleshooting issues, coordinating with various teams to resolve incidents promptly, and maintaining system stability. The role requires continuous observation of application environments, responding to alerts, and supporting deployment activities. Collaboration with stakeholders to understand system requirements and contribute to process improvements is also a key part of daily responsibilities, ensuring that applications meet business needs effectively and efficiently.

Roles & Responsibilities:
- Expected to perform independently and become an SME.
- Required active participation/contribution in team discussions.
- Contribute in providing solutions to work related problems.
- Assist in documenting support procedures and knowledge base articles to enhance team efficiency.
- Collaborate with cross-functional teams to facilitate smooth application deployments and updates.
- Monitor application health and proactively identify potential issues to minimize downtime.
- Support junior team members by sharing knowledge and providing guidance when necessary.

Professional & Technical Skills:
- Must To Have Skills: Proficiency in Microsoft Azure DevOps.
- Experience with continuous integration and continuous deployment pipelines within cloud environments.
- Familiarity with infrastructure as code and automation tools related to Microsoft Azure.
- Ability to troubleshoot and resolve issues in cloud-based applications and services.
- Understanding of version control systems and release management processes.

Additional Information:
- The candidate should have minimum 2 years of experience in Microsoft Azure DevOps.
- This position is based at our Bengaluru office.
- A 15 years full time education is required.

15 years full time education

About Accenture

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities.

Visit us atwww.accenture.com

Equal Employment Opportunity Statement

We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, militaryveteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by applicablelaw. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities.