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MP Solutions

Self-funded software solutions provider globally

Healthcare Care Coordinator

Customer SupportPosted on Nov 12
Full-timeDebrecen, HungaryNo salary listed

About the Job

Requirements

  • Have an advanced healthcare qualification or several years of experience in healthcare.
  • Have user-level computer skills, such as Microsoft Office and Excel.
  • Have at least intermediate English proficiency for communication.

Responsibilities

  • Coordinate healthcare services based on customer needs, including handling inbound and outbound calls.
  • Serve contracted service-provider partners.
  • Review exclusions and exemptions according to insurance terms and verify coverage.
  • Coordinate appointments with healthcare institutions and customers.
  • Answer incoming customer calls.
  • Provide technical support to customers experiencing login or system-use problems.
  • Handle claims-processing tasks and billing.
  • Receive and record complaints.

Desired Qualifications

  • Customer-service or similar work experience is an advantage.

About the Company

MP Solutions

Self-funded software solutions provider globally

MP Solutions is a small, self-funded team focused on delivering practical solutions to a global audience. They emphasize hands-on involvement by owners, who work closely with the team and live in the same environment to stay aligned with customers’ needs. The company’s offerings center on providing suited solutions to millions of happy users around the world. Their approach is to work directly with clients to understand problems and deliver concrete results rather than abstract plans. MP Solutions differentiates itself through owner-led, hands-on management and a tightly knit, self-funded structure that keeps the team closely aligned with customer success. The goal is to keep delivering high-quality solutions that meet real user needs and expand their global impact.

Company size
11-50
Company stage
Not listed
Total funding
Not listed
Headquarters
Hanoi, Vietnam
Founded
2018

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