Service Operator
Selecta
Service Operator
Selecta
Fully managed self-serve coffee, meals, beverages
Selecta · Loughborough, United Kingdom · Full-time · Posted 2026-08-26
Salary: GBP 30,092–30,092
Workplace: on_site
Department: Service - Service Operators (UK)
Selecta is the largest provider of unattended self-serve coffee and convenience food in Europe, leading the way in vending solutions and specialist coffee services. We are hiring a Mobile Merchandiser -to join our team and ensure a high level of customer service providing full and hygienically clean machines which are prepared to deliver maximum sales across the operational base. This is a mobile role visiting multiple client sites daily and restocking/cleaning either our coffee or vending machines, whilst being a friendly point of contact on site for clients during your visits.
About Selecta
Selecta operates across 16 countries within Europe, serving 12 million people every day. Within the UK we deliver a national service, relied on and trusted by circa 3,500 businesses to serve tasty beverages and snacks at a variety of locations from workplaces to schools, universities and hospitals and everywhere in-between.
Responsibilities
To ensure that all vending machines are filled and cleaned to the required levels as per Company guidelines at any given time.
To complete all the relevant stock and cash controls across the machine base and on the company vans.
To fix occasional faults on machines e.g. cup jams, blocked mixing bowls etc. and report all machine faults to the Service Desk.
To report all accidents, unfit foods and customer complaints to your Area Manager or to the Service Desk on the same day that any incident occurs.
To ensure a high level of customer care is maintained and that this is always conducted in a courteous manner.
To complete regular audits and quality checks on machines as instructed by your Area Retail Manager. To share any necessary follow up actions with the Retail Merchandiser and your Area Manager.
To report any machines that are below Automatic Vending Association hygiene standards to your Area Manager.
Applicants must have the Right to Work in the UK permanently. Please apply for consideration- we look forward to reviewing your CV.
In line with the Immigration, Nationality and Asylum Act, all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview. Selecta UK recognises the benefits of a diverse workforce and we therefore welcome applications from all backgrounds and all sections of the community.
At Selecta, we are committed to equal opportunities, diversity and inclusion, embracing our differences to achieve our common goal. We are united in our principle of making people feel great and we are grounded by our purpose to create more moments of joy for everyone through our ways of working.
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Selecta provides fully managed self-serve food and beverage solutions across Europe, operating smart fridges, vending machines, coffee systems and micro markets in workplaces and public spaces. It designs, stocks and services these units through a route-based distribution network and a mix of digital tools and on-site teams, allowing people to access meals, snacks and drinks on demand. The company stands out by offering end-to-end managed service at scale with a strong focus on sustainability through EcoJoy, responsible sourcing and circular solutions backed by a large network of service technicians. Its goal is to create millions of moments of joy every day by delivering convenient, self-serve experiences while advancing sustainability.
Explore more opportunities at Selecta