Business Operations Senior Officer

ABOUT US:

As a world leading provider of integrated solutions for the alternative investment industry, Alter Domus (meaning “The Other House” in Latin) is proud to be home to 90% of the top 30 asset managers in the private markets, and more than 6,000 professionals across 24 jurisdictions.

With a deep understanding of what it takes to succeed in alternatives, we believe in being different in what we do, how we work, and most importantly in how we enable and develop our people. Invest yourself in the alternative, and join an organization where you progress on merit, where you can speak openly with whoever you are speaking to, and where you will be supported along whichever path you choose to take. 

Find out more about life at Alter Domus at careers.alterdomus.com  

Role: Reporting to the Chief of Staff, Client Delivery & APAC, the Senior Officer (Business Manager) plays a pivotal role in supporting the Client Delivery and APAC Leadership team in executing strategic initiatives, streamlining executive operations, and ensuring effective coordination across global leadership groups. This role requires a proactive, structured, and highly organized individual who can manage multiple priorities, facilitate communication, and drive key initiatives that enhance operational efficiency and organizational effectiveness. 

Working closely with Market Strategy & Intelligence colleagues, you will take data-driven insights and transform them into sharp positioning frameworks, institutional engagement strategies, transformation communications, and brand activation plans across APAC.

Key Responsibilities

1. APAC GTM Re-Baseline & Growth Strategy

• Lead the end-to-end re-baselining of the APAC GTM model through structured market analysis, channel diagnostics, and partner performance reviews.
• Build the analytical framework to size addressable markets, identify whitespace opportunities, and prioritize investment across APAC geographies.
• Design and own the 30% CAGR growth model — including revenue tracking dashboards, leading indicators, and performance benchmarks.
• Conduct rigorous partner ecosystem analysis — evaluating existing GTM partners and identifying new strategic partnerships based on data-driven criteria.
• Develop market-entry and expansion playbooks for priority APAC markets, backed by structured opportunity assessments..

1. Value Proposition Development & Market Segmentation

• Own the articulation and expression of APAC value propositions — transforming data-driven insights into crisp, compelling, and locally resonant messaging.
• Ensure all regional value propositions are strategically aligned with global narratives while being culturally nuanced for each APAC market.
• Develop a Value Proposition Messaging House — a structured, hierarchical framework that cascades global narratives down to market-level and segment-level messaging.
• Create and maintain a master content library of value prop materials — pitch decks, one-pagers, segment narratives, and FAQs — for use by Sales and Partnership teams.

1. Strategic & Operational Support

• Support the leadership team in planning, monitoring, and executing strategic priorities and organization-wide initiatives.
• Prepare briefing notes, strategy documents, executive summaries, and presentations for senior leadership and board-level reporting.
• Conduct research, analyze data, and synthesize insights to support decision-making.

1. Program & Project Management

• Assist in driving cross-functional projects, ensuring alignment on timelines, deliverables, and outcomes.
• Track progress against milestones, identify risks, and escalate issues proactively.
• Coordinate with business, delivery, HR, finance, and communications teams to ensure seamless execution of various programs.

1. Executive Coordination

• Prepare agendas, notes, action trackers, and follow-up plans for leadership meetings.
• Support stakeholder management across global teams, including APAC and client-delivery units.

1. Communication & Stakeholder Engagement

• Draft internal communications, messages, updates, and talking points for the Leadership.
• Maintain strong relationships with cross-functional leaders, understanding operational realities and ensuring two-way communication.

1. Business Performance & Reporting

• Support tracking of business KPIs, talent metrics, operational dashboards, and organizational goals.
• Consolidate inputs from various teams to prepare high-quality reports for senior management.
• Identify trends and opportunities for improvement across operations and propose solutions.

Qualifications & Experience

• Bachelor’s degree in finance, business administration, or a related field; MBA or advanced degree is a plus.
• 7-8 years of proven experience in program management, business operations, strategy, consulting, GTM communications, brand strategy, corporate communications, PMO, or Chief of Staff support roles.
• Preferred Industry: Financial services industry or consulting.
• Experience in a matrixed or global organization is highly desirable.

Skills & Competencies – Must Have

• Strong analytical and problem‑solving skills with the ability to distill complex information.
• Excellent communication skills (written and verbal).
• Project management expertise, including the ability to juggle multiple priorities.
• Advanced proficiency in MS Office (Excel, PowerPoint, Word) and reporting tools; Exposure to data visualization tools (Power BI, Tableau).
• Proactive, detail-oriented, and highly organized, with a sense of urgency and ownership.
• Ability to work independently while collaborating effectively with senior stakeholders.

Skills & Competencies - Good‑to‑Have

• Experience with OKR management, governance cadences, or business review cycles.
• Familiarity with consulting-style frameworks for problem‑solving.
• Understanding of change management, communications, or organizational effectiveness.
• Knowledge of project management tools (Asana, Monday, Smartsheet, Jira).

WHAT WE OFFER:

We are committed to supporting your development, advancing your career, and providing benefits that matter to you.

Our industry-leading Alter Domus Academy offers six learning zones for every stage of your career, with resources tailored to your ambitions and resources from LinkedIn Learning. 

Our global benefits also include:

• Support for professional accreditations 
• Flexible arrangements, generous holidays, plus an additional day off for your birthday!
• Continuous mentoring along your career progression 
• Active sports, events and social committees across our offices 
• 24/7 support available from our Employee Assistance Program 
• The opportunity to invest in our growth and success through our Employee Share Plan 
• Plus additional local benefits depending on your location 

Alter Domus is an Equal Opportunity Employer: Equity Statement
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, or protected veteran status. 

(Alter Domus Privacy notice can be reviewed via Alter Domus webpage: https://alterdomus.com/privacy-notice/)

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