Full-Time
Automates social ads across platforms
No salary listed
Berlin, Germany
Hybrid
Smartly.io automates social media advertising for brands by handling media buying, creative production, and performance optimization across platforms like Facebook and Instagram. It combines software that automates campaign tasks with a managed services team that provides expert guidance to help brands scale efficiently and profitably. Its Creative Services unit designs, produces, and continually tests ad creatives to improve engagement and return on ad spend (ROAS). The goal is to help brands adapt to changing social media behavior and achieve scalable, profitable advertising across multiple platforms.
Company Size
501-1,000
Company Stage
Acquired
Total Funding
$222.8M
Headquarters
Helsinki, Finland
Founded
2013
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Unlimited Paid Time Off
Paid Holidays
Paid Sick Leave
Health Insurance
Mental Health Support
401(k) Retirement Plan
401(k) Company Match
Company Equity
Life Insurance
Disability Insurance
OpenAI's new partner wants to build ads that can chat with you. Apr 1, 2026, 4:05 AM PT * OpenAI has signed Smartly as its first creative adtech partner. * Smartly's ultimate goal is to help create personalized ChatGPT ads that users can interact with. * Sign up for Business Insider's weekly marketing newsletter. The advertising industry's most anticipated rollout is kicking into higher gear. OpenAI has signed Smartly as its first adtech partner focused on improving how ads appear to users, Business Insider can exclusively report. Their work will build on an initiative OpenAI started in February to run basic ads to some users in its free and $8-a-month Go tiers. OpenAI previously announced a partnership with the adtech company Criteo, which will help brands place ads in ChatGPT. Led by ad industry veteran Laura Desmond, Smartly is a 13-year-old adtech company that helps clients like Spotify and Uber tweak their ads in real time based on how they're performing. Now, Smartly will provide a similar service to OpenAI advertisers. Smartly has signed entertainment, retail, and sports clients to participate in a pilot. Initially, Smartly will help these companies tweak their ChatGPT ads in real time. There's a bigger vision, though. Smartly's ultimate goal is to help OpenAI build interactive ad formats that let brands mimic ChatGPT's conversational interface. CMO Insider new Where marketers get their edge. Desmond cited Smartly's conversational ads for the UK retailer Boots, which run on Meta platforms like Instagram, as an example of the type of ad format OpenAI could eventually adopt. In that case, a chatbot pops up in a new window when the user clicks it and serves gift recommendations in response to a series of questions. Smartly said the ad format was nearly five times as effective at driving sales as Meta's basic ads. "The opportunity with conversational advertising is you can do more follow-ups, and you can ask again," Desmond said. "The experience for people will get way more relevant, way more personal, and hopefully be seen as a much better value exchange. All of the research indicates people want to be known. Don't serve me shoes I bought three weeks ago. Don't serve me ads that aren't relevant." OpenAI's slow-motion ad rollout. The ad offerings in ChatGPT's initial pilot have been basic and contextual. A user comparing smartphones might see a Best Buy ad. A traveler looking for getaway advice might be shown an Expedia ad. The research company Sensor Tower recently found that more than 100 brands had advertised on ChatGPT in the first few weeks, with 44% of them being retail companies. Smartly sees an opportunity to help OpenAI create ads that are better at leading people to take an action, such as clicking through to a brand's site or making a purchase. "They're asking questions, and they're open to seeing ads that help them learn more, discover, and take action," Desmond said of consumers. The opportunity - and stakes - for OpenAI are huge. Mark Mahaney, Evercore ISI's internet research analyst, said in January that OpenAI could reasonably generate several billion dollars in ad revenue this year and as much as $25 billion by 2030. OpenAI said last week that it was on track for $100 million in annualized recurring ad revenue and was working with more than 600 advertisers. OpenAI has a big opportunity with ads, but it'll be hard to replicate the success of giants Google and Meta, MoffettNathanson wrote in a note distributed Tuesday. Digital advertising is concentrated among a few players. ChatGPT also has limited real estate for ad placements because, to maintain trust, it doesn't embed ads directly in its results. OpenAI has said ads will be separate, clearly labeled, and won't influence ChatGPT's organic answers. The company has said it will keep user conversations with ChatGPT private from advertisers and not sell user data to them. Users under 18 won't see ads, and ads will not appear near certain topics, including politics and health. There's a lot riding on OpenAI nailing the ad experience and not creeping out users. Rival Anthropic has rejected ads in its chatbot Claude, saying they would undermine its mission to be helpful. Google, for its part, shows ads in its AI overviews but not in its Gemini chatbot. Desmond said that the need for trust is part of why building a highly personalized ads business will be a gradual process. "As we gain confidence about what people are comfortable with," the companies will be able to adapt the ads, she said.
Integration will combine creative and media orchestration with always-on incrementality measurement across social, commerce, and CTV
Smartly signs letter of intent to acquire INCRMNTAL. The integration will translate incrementality signals into real-time planning and optimisation within Smartly, helping brands and agencies allocate budgets with confidence. Smartly has entered into a letter of intent to acquire INCRMNTAL, a pioneering AI-powered incrementality measurement platform that delivers real-time insights into the incremental impact of marketing investments across channels without relying on user-level data or tracking. As brands activate across social, commerce, and premium CTV, understanding what actually drives incremental growth has become increasingly complex. By combining INCRMNTAL's real-time incrementality insights with Smartly's platform that enables advertisers to turn insights into action across channels, marketers can continuously direct investment to what drives business outcomes. The integration will translate incrementality signals into real-time planning and optimisation within Smartly, helping brands and agencies allocate budgets with greater confidence. "Marketing leaders today are demanding better measurement for performance and accountability," said Laura Desmond, CEO of Smartly. "Incrementality is becoming increasingly important in a world where traditional approaches are challenged to move at the speed of AI and the changing consumer journey." "With INCRMNTAL, Smartly enables marketers to connect what's happening in their business outcomes in real time with how they optimise media, creative, and campaigns, so they can see performance as it happens and take immediate action." INCRMNTAL's AI-powered always-on methodology analyses natural fluctuations in campaign activity instead of forcing marketers to exclude audiences, pause campaigns, or run formal experiments. The solution complements marketers' existing measurement tools, including marketing mix modelling (MMM) and multi-touch attribution (MTA). With this acquisition, Smartly will reinforce its position as the platform that connects creative, media, and intelligence, helping marketers orchestrate performance with confidence. The Martechvibe team works with a staff of in-house writers, and industry experts. View More
Smartly signs letter of intent to acquire INCRMNTAL. Integration will combine creative and media orchestration with always-on incrementality measurement across social, commerce, and CTV NEW YORK-BUSINESS WIRE- Smartly today announced it has entered into a letter of intent to acquire INCRMNTAL, a pioneering AI-powered incrementality measurement platform that delivers real-time insights into the incremental impact of marketing investments across channels without relying on user-level data or tracking. As brands activate across social, commerce, and premium CTV, understanding what actually drives incremental growth has become increasingly complex. By combining INCRMNTAL's real-time incrementality insights with Smartly's platform that enables advertisers to turn insights into action across channels, marketers can continuously direct investment to what drives business outcomes. The integration will translate incrementality signals into real-time planning and optimization within Smartly, helping brands and agencies allocate budgets with greater confidence. "Marketing leaders today are demanding better measurement for performance and accountability," said Laura Desmond, CEO of Smartly. "Incrementality is becoming increasingly important in a world where traditional approaches are challenged to move at the speed of AI and the changing consumer journey. With INCRMNTAL, Smartly enables marketers to connect what's happening in their business outcomes in real time with how they optimize media, creative, and campaigns, so they can see performance as it happens and take immediate action." INCRMNTAL's AI-powered always-on methodology analyzes natural fluctuations in campaign activity instead of forcing marketers to exclude audiences, pause campaigns, or run formal experiments. The solution complements marketers' existing measurement tools, including marketing mix modeling (MMM) and multi-touch attribution (MTA). With this acquisition, Smartly will reinforce its position as the platform that connects creative, media, and intelligence, helping marketers orchestrate performance with confidence. About Smartly Smartly is the AI-powered advertising technology company ranked as the leader in The Forrester Wave(TM): Creative Advertising Technologies. Its platform unifies creative and media to produce intelligent creative, dynamic, data-driven image and video assets optimized for seamless activation across channels. Brands manage, optimize, and scale high-performance campaigns in one place, achieving PwC-validated results, including a 5.5x return on ad spend (ROAS) and 42 minutes saved every hour. Connectweb support 800+ brands and manage over $7 billion in ad spend globally. With strategic partnerships across major media platforms, including Amazon, Google, Meta, Pinterest, Reddit, Snap, Spotify, and TikTok, Connectweb help Fortune 500 companies deliver relevant advertising at speed and scale. Backed by deep media expertise and best-in-class customer support, Connectweb empower brands to maximize performance and drive real business outcomes. Visit Smartly.io to learn more. About INCRMNTAL INCRMNTAL is an AI-powered marketing measurement platform that delivers actionable incrementality measurement for advertising campaigns. The platform provides always-on insights without relying on user-level data or planned experiments, using technological innovation, reinforcement learning, and causal AI to reveal the true impact of marketing across Mobile, Web, TV & CTV, Influencers, OOH & DOOH, Audio, and Podcasts. Learn more at www.incrmntal.com Contact details: Media Contact Joseph J. Nuñez Senior Director, Global Communications [email protected]
Smartly is planning to acquire INCRMNTAL within the next few weeks. Tuesday, March 17th, 2026 - 2:17 pm Last-click attribution isn't dead yet, but Smartly is making moves like it knows how this movie ends. On Tuesday, Smartly announced that it signed a letter of intent to acquire INCRMNTAL, an incrementality measurement startup founded in Tel Aviv in 2019 that focuses on causal lift rather than user-level tracking. Smartly, which started life as a Facebook ads optimization tool way back in 2013 and now describes itself as an AI-powered creative and media orchestration platform, declined to share a deal price. But Smartly CEO Laura Desmond told AdExchanger that she expects the transaction to close within the next couple of weeks and that all of INCRMNTAL's roughly 25 employees, including co-founders Maor Sadra and Moti Tal, will join Smartly's headcount of more than 900 people. For Smartly, this deal is less about adding incrementality measurement as just another feature and more about rewiring how its platform makes decisions. "There's a big shift coming in the next 10 years," Desmond said. "Measurement is moving from getting an understanding of what's already happened to becoming real time and predictive about what will happen in the future." Always-on incrementality. As signal degrades and AI reshapes how people search for and discover products, Desmond said Smartly's marketer customers have been pushing the company toward incrementality as their preferred source of truth for measuring performance. "With the disruption of AI and with so many people now searching via ChatGPT or Gemini," she said, "it's becoming harder for more traditional measurement solutions to keep pace with the real-time nature of how customers are learning about brands and making decisions." Marketers have been asking for a way to connect measurement more directly to activation, Desmond said, rather than treating it as a separate, after-the-fact exercise. INCRMNTAL's pitch has always been "always-on" incrementality. Instead of forcing marketers to carve out control groups, halt campaigns or set up elaborate tests and formal experiments, Desmond said, its models analyze the natural fluctuations in campaign activity and infer the incremental impact of those changes in near real time. Still, Desmond positioned incrementality as a complement to existing marketing mix modeling (MMM) and multi-touch attribution (MTA) tools, not a replacement. "This isn't an incrementality versus MMM or MTA story," she said. "But marketers do need real-time incremental information in order to make the shifts that are needed to stay relevant." Where the rubber meets the optimization. Incrementality only matters, though, if it changes what marketers do next. Smartly plans to feed INCRMNTAL's signals into its existing optimization tools so lift estimates can help inform day-to-day decisions about what to spend and where. In practice, that means using incrementality as the signal to determine when to pause or swap out underperforming creative assets, move budget between channels or get more granular with audience targeting, including reaching local markets and smaller segments. Currently, Smartly runs more than 330 billion creative assets across its platform every year. "But with more specific causal data, we think we can improve the amount of creative we generate," she said, "and that will unlock even more performance." Video is a particular focus. In 2022, Smartly bought a creative management startup called Ad-Lib.io, which became the foundation of its creative suite spanning the open web, social and connected TV. Today, more than 50% of the creative on Smartly's platform is video. If the rationale behind the Ad-Lib deal was to expand Smartly's creative tools, especially related to video, Desmond said, the idea with INCRMNTAL is to layer in measurement that can help tie specific creative and media choices to incremental outcomes. Last click's long goodbye. Smartly's latest acquisition is happening at an inflection point for ad measurement. Funnels are collapsing, search is transforming and identifiers are disappearing. Desmond said Smartly wants to be ready for a world where performance is assessed continuously and not just after the fact. "Marketers want to know what's working, when it's working and whether any of that is leading to an incremental purchase," she said. And yet, somehow, last click is still hanging on, and Desmond said she doesn't see that changing for a while. "The concept of a click will eventually go away as advertising becomes more personalized and more conversational, but probably not for the foreseeable future," Desmond said. "The opportunity for us is to get ahead of it - and to do that you need great data, great insight, strong reporting and the ability to activate on what you learn." Tagged in: