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Next Job Abroad

German Speaking Customer Support Agent

Customer SupportConfirmed live in the last 24 hours
Full-timeRemote in Greece€23k - €25k /yr

About the Job

Requirements

  • Fluency in German and a good command of English.
  • Prior experience in customer service or a similar field is advantageous.
  • Excellent communication and interpersonal skills focused on providing quality customer care.
  • Ability to multitask and work effectively in a fast-paced environment.
  • Familiarity with CRM systems and customer support tools is desirable.
  • Willingness to relocate to Greece and fully engage with a new culture.
  • A keen interest in the iGaming industry is considered a significant asset.

Responsibilities

  • Deliver customer support to German-speaking clients via chat, email, and phone.
  • Address and resolve customer questions and concerns.
  • Guide customers through the services to enhance their experience.
  • Collaborate with team members to ensure high service quality standards.
  • Document customer interactions accurately in the CRM system.
  • Gather customer feedback to help improve services.
  • Participate in training sessions to strengthen product knowledge and service skills.

Desired Qualifications

  • Knowledge of additional languages is a plus.

About the Company

Company size
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Total funding
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