Paintless Dent Repair / Recon Technician

Terry Labonte Chevrolet Collision CenterLocation: 1401 Bridford Parkway, Greensboro, North Carolina 27407

Hendrick Collision Centers is seeking a skilled Paintless Dent Repair (PDR) Technician to join our high-performing team. Enjoy a supportive team environment, and the opportunity to grow your career with one of the most respected names in the industry.

Supervisory Responsibilities:  This job has no direct supervisory responsibilities.

Essential Duties and Responsibilities include the following:

• Examines body damage on customer vehicles
• Identifies necessary body repair work
• Estimates cost of body work
• Requests necessary parts
• Performs body repairs including removing damaged body parts and replacing with fixed or new parts
• Documents repairs performed
• Performs body repairs efficiently and according to Collision Center and insurance company guidelines
• Applies paint to vehicle parts after repair work is complete.
• Covers vehicle parts that do not require painting.
• Buffs or cleans surfaces after paint dries.
• Requests necessary materials.
• Performs paint jobs efficiently and according to Collision Center guidelines.
• Maintains CSI at or above Company standards
• Maintains an organized, clean and safe work area
• Participates in required training
• Records all hours worked accurately in company timekeeping system     
• Follows Safeguards rules and regulations.
• Demonstrates the Company’s Core Values
• Complies with Company policies and procedures
• Observes all Federal, State, Local and Company safety rules and regulations in the performance of duties.
• Other duties as assigned

Qualifications:

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily.  The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with medical conditions to perform the essential functions.

Desired Education:

o   GED

√   High School Diploma

o   Associate Degree

o   Bachelor Degree

o   Master Degree

o   Doctorate Degree

Field of Study/Work Experience:

o   Accounting

o   Automotive

o   Business

o   Human Resources

o   Information Technology

Desired Work Experience:

o  up to 3 years

√   3-5 years

o   5+ years

Education/Experience:

Demonstrable knowledge of body repair methods. Collision Center repair training or commensurate experience. Ability to operate equipment necessary to perform Collision Center repair functions. Previous experience in Collision Center Paint. Ability to operate equipment to perform painting functions.

Certificates and Licenses:

√   Valid Driver’s License

o   Automobile Salesperson License

Computer Skills:

Basic Computer skills to utilize timekeeping system.

Communication Skills:

Ability to understand and follow instructions. Ability to communicate effectively with customers and company personnel.

Attendance Expectations:

The position requires regular and predictable attendance.  Scheduled shifts may include evening hours, weekends, and holidays.

Physical Demands:

While performing the duties of this job, the employee is regularly required to stand; walk; use hands to finger, handle, or feel; reach with hands and arms and stoop, kneel, crouch, or crawl. Must be able to lift up to 80 pounds.

Environment Demands:

Duties are performed primarily in the body repair shop.  Work includes movement of vehicle body parts, working in various physical positions, the safe operation of power tools, frequent movement around vehicles in order to apply paint to various vehicle body parts.  May be exposed to loud noise, vibration, paint-dust, paint fumes, and other body repair shop conditions.

Verbal and Writing Ability:

Ability to read and comprehend instructions, correspondence, and memos. 

Math Ability:

Ability to add, subtract, multiply and divide.

Reasoning Ability:

Ability to apply common sense understanding to carry out instructions. Ability to understand and follow technical manuals.

Core Values:

To perform the job successfully, an individual should demonstrate the following Core Values:

Servant Leadership

Servant Leaders consciously put the needs of others before their own, because to serve people is to value them.

Teamwork through Trust & Respect

Diversity is strength, and when we trust and respect one another we can work as a team to achieve at a high level.

Integrity

Being honest and transparent with people, in an effort to do the right thing within the letter and spirit of the law, drives every action we take and every decision we make.

Commitment to Customer Enthusiasm

Every day we recommit ourselves to the customer experience, and we are empowered to exceed the expectations of our customers.

Passion for Winning

Hendrick’s tradition of winning is based on the idea of striving to be the best, not the biggest, and is therefore defined by how we treat our people.

Accountability at All Levels

Taking ownership of our actions and our decisions allows us to grow as individuals, and support each other as a team.

Commitment to Continuous Improvement

Every day we soften our hearts as well as our egos, in order to seek out and improve upon areas of opportunity within ourselves and our team.

This job description in no way states or implies that these are the only duties and responsibilities to be performed by this employee.  The employee will be required to follow any other instructions and to perform any other duties and responsibilities upon the request of a supervisor.  This job description is subject to revision at the discretion of the company.

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply. For more information regarding the EEOC, please visit https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf.